Angeblich kann man das Produkt zurückgeben wenn man keine Wirkung spürt. Habe den Ring 6 Wochen getragen und keinerlei Veränderungen wahrgenommen. Meine emails diesbezügluch wurden nicht beantwortet
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Angeblich kann man das Produkt zurückgeben wenn man keine Wirkung spürt. Habe den Ring 6 Wochen getragen und keinerlei Veränderungen wahrgenommen. Meine emails diesbezügluch wurden nicht beantwortet
A empresa respondeu
From the easy way to contact Aurelius via social media to the finished product everything was just as perfect as the ring itself. My fiancée is unbelievable happy with her engagement ring. Nadya... Ver mais
A empresa respondeu
I bought a beautiful Opal wedding ring set from Aurelius Jewelry and couldn't be happier. It was an 18k rose gold ring with Australian opal setting, side marquise diamond stones, and a pear perido... Ver mais
A empresa respondeu
I ordered a custom-made engagement ring and couldn’t be happier with the whole experience. The communication was super professional and very responsive - I was a bit late and in a hurry, but they stil... Ver mais
A empresa respondeu
Kolodvorska cesta 23a, 8340, Crnomelj, Eslovênia
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything was excellent. I was sceptic at first to order a ring from a website without seeing it in person. Nadya was so responsive and polite on chat that I thought she is a chatbot. I found images of rings that I would like to replicate for my girlfriend and they made it perfect. Of course as any man in history, I didn't pick right size of ring, they resized it very quickly and sent it back to me. I am not even from EU, everything was very polite, nice, perfect ring, fast delivery.

Resposta da Aurelius Jewelry
Very good experience shopping for an engagement ring. My fiance loved it. Very wide selection of rings and stone so there will be plenty of options. Customer service was great very fast and informative. I would highly recommend to anyone looking for jewelery online.

Resposta da Aurelius Jewelry
I had an amazing experience working with Aurelius Jewelry for a custom engagement ring. The customer support was exceptional, especially Nadya, who went above and beyond in every way. We exchanged over 50 emails to get every detail perfect, and she was incredibly patient, responsive, and thorough throughout the process. She provided photos and videos of the diamond, which really helped me feel confident in my decision. The final ring is absolutely stunning, and I couldn’t be happier. Highly recommend Aurelius Jewelry for anyone looking for a personalized, thoughtful experience!

Resposta da Aurelius Jewelry
Nadya was extremely helpful and answered every question I had. She gave me the opportunity to create the ring exactly as I wanted it. She did everything she could to get the perfect ring for my fiancée and for us as a completely satisfied customer. Thank you Nadya.

Resposta da Aurelius Jewelry
Absolute magnificent rings and perfect service. I have ordered an engagement ring and was a little too lite but Nadya helped me to get the ring in time. 5/5*

Resposta da Aurelius Jewelry
What a Fabulous company.
From my very first enquiry to receiving the final piece last week - the communication has been 1st class. Nadya you were amazing, thank you.
On to the ring - wow.
I chose the stone and the design...and I must say, the workmanship from the goldsmith is exceptional. 10/10 from me.

Resposta da Aurelius Jewelry
Very professional and nice contakt! The ring i ordered is beautiful!

Resposta da Aurelius Jewelry
The ring we picked out turned out fantastic and we were extremely happy with the quality. Funny enough the stone turned out slightly larger than what she would've preferred, but she's in love with it. The item shipped from Europe so we understand the time it took to receive, including the import duties. The ring took slightly longer to ship out than what the estimated time was, but DHL provided tracking so I knew what day I should expect to pick up the package before she knew it arrived. She's been taking good care of the ring and trying to minimize any abuse and it's held up extremely well; the stones have stayed sturdy within the ring.

Resposta da Aurelius Jewelry
Everything from start to finish was phenomenal with Aurelius Jewelry! I had ordered what I thought was the ring of my dream from another online store and when it arrived my heart was crushed! It looked NOTHING like the picture. When I got my refund I was hesitant to start looking again but my husband encouraged me so the rehunt began. I came across their website looking for a unique Moss Agate wedding set and they had a different ring that was a salt and pepper ring I was curious if they could create with the stone I was looking at. She got back with me in minutes! Not only with a yes but with a computerized image of what it would look like stone size options AND prices! I loved and appreciated it but it still was not the ONE. I kept looking all over the internet and found several that I really liked but didn’t love so I reached back out to Nadya with Aurelius Jewlery and asked about a custom ring. I sent her several images. Told her my likes and dislikes and she gave me some suggestions on prongs and band width I hadn’t even considered. Once she had a general idea of my vision she took a few days and sent me several pictures of what I was saying I wanted. I tweeted ideas several times and she fixed them in the computer and sent me re edited images. After that she sent me pictures of my diamond options and I wanted something a little different so she literally went and hand picked salt and pepper diamonds for me that weren’t yet listed and sent me the images! They are based out of Europe and I definitely thought shipping time would be hard but it arrived after shipped within 6 days (that’s faster than USPS has been lately) I am so happy I came across them and could not be happier.

Resposta da Aurelius Jewelry
Easy to work with, fast shipping. Thanks Nadya!

Resposta da Aurelius Jewelry
The customer service was wonderful. Quick, easy, friendly communication. The price was great, the quality of the ring was amazing, and the manufacturing and shipping speed were quick!

Resposta da Aurelius Jewelry
No issues with order. Turned out better than expected. Cannot wait to propose.

Resposta da Aurelius Jewelry

Resposta da Aurelius Jewelry
I recently shipped an engagement ring back for resizing, repairs, and a stone swap and the team did an amazing job taking care of me. Additionally they created some unique matching earrings for my partner. I highly recommend this jeweler!

Resposta da Aurelius Jewelry
Nadya has been so helpful! My wife absolutely LOVES her ring and we look forward to purchasing more custom jewelry from AURELIUS! 👏👏👏👏👏

Resposta da Aurelius Jewelry
Nadya was great to work with. Everything was open and transparent & the salt-n-pepper diamond ring we designed came in as it was supposed to and even more beautiful than expected.
Will definitely buy from Aurelius Jewelry again.

Resposta da Aurelius Jewelry
Der Ring ist wunderschön geworden, noch schöner als gehofft. Der Kontakt mit Nadya war sehr nett und der Versand und die Bearbeitung waren wie angegeben. Ich würde jederzeit wieder dort kaufen. Die Ringe sind einfach etwas Besonderes

Resposta da Aurelius Jewelry
Excellent customer service and the finest quality

Resposta da Aurelius Jewelry
Nadya was amazing and helped me create the perfect custom wedding ring. She helped and kept me informed throughout the entire process, gem selection and options, as well as making my vision for the perfect ring come to life. I was beyond impressed with the ring when I first saw it and so was my partner/fiancé.

Resposta da Aurelius Jewelry
The website is so easy to navigate. The ordering process is straightforward. FAQ page helps a lot. The quality of the ring set we ordered is top notch. It's so beautiful. Well made jewelry. I am VERY happy with my purchase. I was nervous to make an overseas purchase but after finalizing the order, they reached out via email within a few days to verify everything. Also following up with stone selection and mail out updates. All in all a pleasant experience and a pleased customer.

Resposta da Aurelius Jewelry
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