10/10. The staff are great at explaining ever step to make sure you get exactly what youre looking for. Final result came even better than expected
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I can’t comment on the ring as I haven’t received it from delivery yet but the service was excellent. Trevor did an excellent job helping me choose the perfect ring and decide the best specifications... Ver mais
Brilliant engagement ring for my now fiancé. Lovely staff, affordable and brilliant service. Very happy and would happily recommend. I'm thinking of getting our wedding rings from here too!
A empresa respondeu
Bought engagement ring and me and my wife's wedding rings from here. Staff were really nice and welcoming, understood what we were after for our budget and we were both happy with the outcome.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Find Us When on the hunt for Nottingham jewellers, look no further than Austen & Blake. Boasting a wide range of engagement rings and diamond rings in Nottingham, you’ll be spoilt for choice in our intimate store. Find us in the Victoria Centre, the stylish shopping hub at the centre of the city. More than just diamond rings, our expert team is on hand to help you find the perfect piece of jewellery, including earrings, bracelets, and pendants, in a comfortable, no-pressure setting.
Informações de contato
Unit 21, 178 Victoria Centre, NG1 3QH, Nottingham, Reino Unido
- 07572 406911
4,8
Excelente
221 avaliações
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A Wonderful Experience
A Wonderful Experience
Had a very helpful experience at this Austen and Blake branch in Nottingham. The team were excellent, especially Alanna who was extremely helpful.
Highly recommend anyone to go visit this shop.
17 de setembro de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Easiest shopping experience
Matthew was absolutely fantastic In helping us choose our wedding bands and made the experience super fun and easy.
14 de setembro de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matthew.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
We were impressed by the standard of…
We were impressed by the standard of service going through our requirements for the ring. we explained what was required and the lad who served us showed us various example and styles of ring. nothing was to much trouble.
would highly recommend the team.
23 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Alanna was fantastic at helping us pick…
Alanna was fantastic at helping us pick a ring out on the day and the order process was smooth and fast. On collection of the ring Matt was also very helpful and seeing the code in the diamond was fun. Could t be happier with the experience and product from Austen & Blake.
13 de setembro de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Fantastic service received from Matt
Ordered our wedding bands with Matt.
He provided amazing service for both of us.
He explained the resizing process as I’m currently pregnant.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Excellent Knowledgeable Service
We have dealt with Kirsty, Assistant Manager, for both my wife's Engagement Ring and our Wedding Rings. Kirsty is extremely knowledgeable on diamonds and ring settings, something we found lacking amongst staff in other big name high-street jewellers. We would highly recommend A&B as you pay a fair price for quality diamonds / precious metals, not over-inflated prices seen with the 'glitzy' big name brands.
29 de agosto de 2024
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Mitch was really lovely and great…
Mitch was really lovely and great customer service
17 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Mitch.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
They had a really nice staff and they…
They had a really nice staff and they have good service
5 de setembro de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Fantastic experience as always
Fantastic experience as always, amazing customer service, this is the second time I have purchased a ring from Austen and Blake the staff cannot do enough for you. Matt and Mitch in particular were super helpful and lovely making sure I got the right ring - thanks so much.
1 de setembro de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt and Mitch.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
First class service
First class service!
We stumbled on Austen & Blake while pondering over a ring we'd spotted in another shop. Kirsty greeted us and went over all the options from chosing the diamond, ring style, colours & quality. Something we'd never seen before for picking a ring. We then realized what we was comparing with and decided on a much better quality ring with them and ordered it. Kirsty kept us in the loop while waiting for our bespoke ring to arrived and present it beautifully on arrival. My wife is over-the-moon with our choice and I'd highly recommend giving Austen & Blake a try when looking for a ring. Thank you!
1 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Amazing experience...
Over the moon with how supportive kirsty
Was. She went over everysingle detail to it's fullest and could not have have made me feel more confetable.
3 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Kirsty.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Absolutely Fantastic service from Order…
Absolutely Fantastic service from Order to Collection. Couldn’t recommend Alanna enough!
29 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
I highly recommend Austen Blake…
I highly recommend Austen Blake jewellery Nottingham. I brought a new diamond bridal ring set for my 20 year wedding anniversary. I received excellent service and advice from Matt on the choice of rings they had to offer and catered for me within my budget. Matt was very helpful and provided me with all the options which made it easy for me to choose the ring I wanted. The ring was especially manufactured for me ( does not come off the shelf) making it extra special.
26 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Matt.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Austen and Blake
Austen and Blake, was very accommodating about my requirements and needs for an engagement ring. And went and above and beyond to accommodate for the perfect ring! Friendly, welcoming and enthusiastic about the selection of the perfect ring !
25 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Very helpful and extremely polite
Very helpful and extremely polite! Exactly the service I was looking for!
24 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Alanna was very helpful
Alanna was very helpful. She helped me pick a lovely ring. I had a very good experience shooping in the Nottingham branch. Thank you Alanna.
21 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Great Service From Alanna
Outstanding service would highly recommend
21 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alaana.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Highly Recommend
Communication was fantastic and a quick turnaround for a bespoke order.
Very happy with our wedding rings!
20 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Great Assistance from Alanna
My partner and I visited Austin & Blake to purchase an engagement ring and was assisted by a lovely lady called Alanna. She was extremely helpful and showed us through a wide selection of rings and styles.
We were able to make a decision on the day and Alanna was great at keeping us up to date with the progres of the ring.
We have been to collect today and are very happy 😊 , we will definitely visit again when the time comes to purchase wedding bands.
Thank you for all your help and advice
17 de agosto de 2024
Avaliação não solicitada
Resposta da Austen & Blake - Nottingham
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alanna.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.