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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After an initial consultation in Dec 2025, my daughter received a diagnosis of ASD and anxiety in Jan 2026. The team were nothing short of professional, thorough and friendly. Our plan was tailored to... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the first contact made with Autism North East, their service has been second to none. They are professional, caring, understanding and help you through and explain a very uneasy time. Sarah is am... Ver mais

Avaliado com 5 de um total de 5 estrelas

My family and I have had wonderful experiences with Autism North East, supporting our neurodivergent children on numerous occasions. They have assessed and diagnosed, visited schools, attended meeting... Ver mais

Avaliado com 5 de um total de 5 estrelas

A few hours ago, and after several months of appointments with the wonderful team, I was sent my final report from Autism North East. This 39 page document, detailing every single facet of my neurod... Ver mais

Detalhes da empresa

  1. Serviço de saúde mental

Escrito pela empresa

Autism North East is a social enterprise (non-profit making organisation) offering assessment and intervention services to both families and professionals in the North East of England, working in partnership with community groups. We strongly believe that early assessment, diagnosis and intervention is crucial for the best input to be provided as soon as is possible. We work independently and we can offer appointments quickly without you having to wait. Our clinic base is in a beautiful and quiet location with private parking. We offer a truly bespoke service, with clients at the centre of our care, and this is always agreed in advance with you. We provide a robust follow up service so that children, young people and adults are well supported – whether a diagnosis is agreed or another difficulty is identified that requires a different approach.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Thorough, compassionate and highly qualified

I highly recommend the team at Autism North East - they were thorough, compassionate, and all highly qualified. I was assessed for ADHD and autism, which took several 1 hour sessions (5 or 6 sessions I think), they also spoke to a couple of family members to better understand my behaviour as a child and in personal life.

I was particularly concerned about being dismissed or falling through the cracks of the diagnostic criteria prior to my assessment as I present as high functioning and high masking, but I never once felt dismissed by Hayley and the team and I did receive my diagnosis.

I received a very detailed report which has been incredibly valuable in understanding how to manage and regulate myself. I can't thank them enough and I'm so much happier now I understand how to work with my brain!

14 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An exceptional service pinpointed by kindness, understanding from a highly experienced team

Our son and our family as a whole, were in need of compassionate support, advice and direction from a highly experienced team.

We found all of this within Autism North East. Our son had been struggling with attending school, slowly withdrawing from all life, he became a shadow. Neither himself nor us, his parents understood what was happening to his world. Autism North East understood how fragile our son was, they tailored the ASD assessment process to his complex needs as he would not leave his room or engage with any adults as he had completely lost his trust in all grown ups due to bullying, questioning of his needs and therefore no support provided within school.

Slowly Autism North East built up my son’s trust whereby he eventually and happily took part in a face to face assessment which was indeed a hugely significant step for him in his healing process.

Along with a meticulous Autism Assessment, we received understanding, compassion and non judgmental advice for our son and our own well being. Within the storm of applying for an EHCP, school not understanding ASD and therefore providing inadequate support, Autism North East were at that point our anchor.
Our son’s assessment give him insight, understanding and validation to many areas in his life. past and present. He slowly gained a little confidence and liked himself a little more. The assessment and advice for us was absolutely invaluable and based on years of experience. Searching for the right service, the right fit can be confusing, merely a google search, which can highlight services with little experience and cursory assessments.
Autism North East had been recommended to us by 2 seperate parents and a psychiatrist which spoke volumes as to their credibility.

We cannot recommend Autism North East highly enough, they were instrumental to our son’s healing and understanding of himself. As a family they supported us through very dark days and gave us the support we very much needed. A huge thank you to Dr Hayley Atkinson, her kind words will always stay with us.

29 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Autism North East were excellent

Autism North East were excellent. All the staff we met were kind, supportive and thorough. The report was comprehensive and has helped my teenager who had been out of school, to go to college.

After years of quiet struggle, she says it was 'a validating experience' that helped her to understand both herself and why school had been so challenging. I would definitely recommend Autism North East.

28 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional, compassionate and thorough

From the moment we entered the building to the point we received the diagnosis, we were supported and informed.
My daughter was having a diagnosis for autism after much speculation and questioning who she is. The assessment was explained in detail and appointments for each stage of assessment were planned and agreed over a 3 month period. Communication was excellent throughout and times where it was difficult for my daughter to arrive on time were always accommodated. She felt truly listened to and the process was extremely thorough.
The full report was produced very quickly following the final assessment and we had the opportunity to review and send amendments over.
We were really impressed with the level of service and the staff expertise provided by Autism North East and have recommended them to other people looking for a professional service in a much shorter turnaround than a referral through NHS services.
Highly recommended.

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thorough and professional. The best in the NE

We've used Autism NE twice, for diagnosis for both our children (at different times), and in both cases their care, attention to detail, thoroughness of testing and evaluation, reporting and offboarding have been exemplary.

When NHS waitlists are ridiculously long, many parents are turning to private assessors to help with achieving a diagnosis that enables them access additional support services. But with the recent influx of 'less than' suppliers jumping on the high demand bandwagon, how does someone know who is reputable and who is not.

In both cases, the full assessment was carried out by highly qualified psychologists and took a number of weeks, and included more than seven individual tests. Each taking over an hour each with a number of professionals who specialise in differing areas.

The results are then discussed at a multi-disciplinary meeting, before being compiled into a full and comprehensive (30+ page) report, which has now accompanied my children through their secondary education and onto university.

In one case, we also had follow-up meetings with their occupational therapist to discuss strategies that would help our son, and in both cases they facilitated meetings with the schools SEND department to discuss needs.

The help from Autism NE has transformed our family, and our children's lives.

Don't be scammed into purchasing a 'quick fix' diagnosis from a less reputable organisation. If you're in the NE, engage Autism NE to help. You'll not find better in our region.

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

I would highly recommend Autism North East. They provided a supurb service. Every member of the multidisciplinary team was friendly and helpful. The advice and extra support that was provided after my son was diagnosed really helped me at a time that was very difficult for us. My GP also commented that she had never seen such a comprehensive and useful assessment report before.

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After being on NHS waiting lists we…

After being on NHS waiting lists we decided to go with autism north east after being recommended them by a friend.
The waiting list was around 4 months.
I wanted to have my daughter’s diagnosis before she went into reception.
The appointments we had with the team were extremely professional, friendly and I especially found that there wasn’t too much pressure for my daughter to do all the tasks, something I was concerned about.
The communication from the team was second to none, the speech and language therapist went to my daughter’s nursery and emailed me afterwards to let me know how it went.
Special mention for Dr Dennison, she was professional, clear, friendly and approachable. She explained everything in detail from what would happen at the appointments to the report at the end. She was clearly a wealth of knowledge in her field.
I cannot thank Autism North East enough and I know if I need anything in the future, that they will be my first port of call. I recommend anyone who will listen to use Autism North East if they want answers, guidance and a friendly team of professionals.
Thank you again from the bottom of my heart.

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We owe a debt of gratitude to the team…

We owe a debt of gratitude to the team at Autism North East. We worked with them in achieving a diagnosis for a family member when CAMHS would not provide the support needed. It was incredibly difficult, but ANE helped our family to achieve a diagnosis and put in place the right strategies which have helped to take us from crisis to success. Anyone reading this review is likely to be struggling or have a family member in need. The team were compassionate and professional. We value greatly the support given and would strongly recommend them to anyone in need of help.

26 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The accepting and professional…

The accepting and professional atmosphere of autism north east really had an impact on me. Having never being validated for my autism at age 22, it was a very emotional experience as I learned more about myself and my brain.
I felt understood and catered for in ways I didn’t know I needed to be.
All the staff were very warm and friendly and they made me feel safe and understood.

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Strongly recommended - a highly professional, thorough and friendly process

As the assessment process of the local NHS mental health services was moving very slowly, we felt we just could not wait any longer. My daughter was very unhappy, and coming into her GCSE year. Her school recommended Autism North East as it had previously found the service to be very effective and carefully tailored to each child. Having been through Autism North-East's process, we agree.

There was a wait of about 5 months, which is much shorter than for the NHS assessment. Once begun, the whole, well-organised, process was completed within 6 weeks. It was very thorough, with a whole raft of top-notch professionals contributing and coordinating their findings. My daughter felt each one put her at ease for his/her particular assessment.

The Lead Clinical Psychologist was very personable, yet highly skilled at getting to the nub of my daughter's problems, a consummate professional.

There was scope for my daughter, and for us as parents, to make our full contributions and to read and comment on drafts of reports.

The final report diagnosed my daughter's problems perfectly and helped us understand better the challenges she was/is facing. It was supported by more detailed, helpful, attached reports for each aspect of the assessment.

The local NHS mental health service is, rightly, sceptical about accepting external assessments, as there are, apparently, some poor quality processes advertised. No such worry with Autism North East! The NHS immediately recognised the quality of the assessment and report and was prepared to move to psychiatric support and prescription, based on the recommendations it contained.

The outcome has been that my daughter is much happier and, although she was doing well anyway, making even better headway at school.

I strongly recommend Autism North-East. It is not cheap to go privately, as the process is wide-ranging and thorough, but it has been worth every penny to see the great impact on our daughter!

8 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently contacted Autism North East…

I recently contacted Autism North East to support a member of our team who was seeking a diagnosis. From the very beginning their approach was professional, compassionate and incredibly supportive.
Not only did Dr Cottrell provide guidance to the individual, but she also took the time to meet with key members of staff to share invaluable information about autism and ADHD and gave us a much deeper understanding of the challenges our colleague experiences.
As a business we now feel more confident, more aware and better equipped to create a supportive and inclusive workplace. We are extremely grateful for their expertise and would highly recommend Autism North East to other companies.

17 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Warm, supportive and holistic assessment

Our daughter was assessed by the brilliant team at Autism North East and diagnosed with autism and anxiety in early 2025. Everyone we met was warm and welcoming, and really put us and our daughter at ease. We agreed a really clear schedule for the assessment and they kept us in the loop throughout the process. A concern we had going in to the assessment was that our daughter is able to mask her traits quite well, but the team were highly skilled in recognising this and were able to highlight traits that even we weren't aware of as her parents.

The feedback meeting was really helpful, as was the comprehensive report we received. Dr Debbie Cottrell took the time to walk us through all of the aspects of the assessment. The assessment process felt holistic and, although the diagnostic criteria for autism is deficit-based, we really felt that the team and Debbie wanted to highlight our daughter's strengths as well.

We would highly recommend Autism North East to anyone exploring private assessment.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Thank you so much for your thoughtful and heartfelt review - we're so glad that you chose Autism North East to support your daughter and family.

It means a lot to hear that our team helped you feel welcomed and at ease throughout - we appreciate how important it is to feel safe and supported with an autism and anxiety assessment. We're glad that our approach to recognising masked traits and highlighting strengths resonated with you—it's something we very much value in our work.

Dr Debbie Cottrell and the entire team will be touched by your kind words. We’re committed to providing holistic, compassionate care, and your feedback reaffirms why we do what we do.

Thank you again for your recommendation, and wishing you all the best, from us all at ANE.

Avaliado com 5 de um total de 5 estrelas

Best service for ASD Assessments

We cannot rate Autism North East high enough! They are second to none and greatly surpassed any expectations we had of the services we used them for. Dr Atkinson and her team are incredible. Their assurance, their knowledge, their skills, the way the immediately put our son at ease. Everything. They are just wonderful.

It is a hard decision choosing where to go and who to use when entering into the minefield of ASD assessments, but they came recommended to us from our son's school, and we could not have been more happy.

From initial consultation to diagnosis (and beyond) they were professional, sensitive, knowledgeable and continually reassuring.

The assessments are thorough and cover all aspects of what we were worried about. Meeting with our son alone for most of the appointments, he came out of each meeting feeling assured and happy that someone was listening, understanding and able to offer words of support and guidance.

The assessment offering a diagnosis was a relief and welcomed. Initially we received a summary of their findings with links of support going forward. But the final report was awe inspiring! Tens of pages long with explanations of each assessment and diagnosis along with a comprehensive summary for the layman!

The NHS is overwhelmed with requests similar to ours and needs for assessment, which is why we chose to go private. Yes there are costs involved, but speaking with others that have been assessed privately elsewhere we can promise the service we received was far higher than those.

We could not thank them enough. We would highly recommend using Autism North East if you had any doubts and needed an assessment of this nature.

The best money every spent!

4 de julho de 2025
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Dear Jane, thank you so much for your kind words about our service and for entrusting us with assessing your son. We are so glad we were able to make him feel at ease and to help you all feel reassured through the process. Thank you for recommending us to other families who may be navigating seeking an assessment in this area. With best wishes from all at ANE

Avaliado com 5 de um total de 5 estrelas

Outstanding service from start to…

Outstanding service from start to finish. Our daughter was assessed and diagnosed through Autism North East and we cannot thank the team enough for providing ourselves, our health professionals and our childcare provisions with so much helpful information regarding our daughter and her needs. The wait for NHS services was simply too long for our family, given the severity of my daughters behaviours and struggles. Autism North East provided a much faster service, but just as precise. We were able to get my daughter all of the professional help she needed,much quicker, thanks to them. All of the staff are friendly, knowledgeable, helpful and very thorough in their work. 10/10 I would recommend reaching out if you are seeking a private assessment and diagnosis.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Dear Kerry, thank you so much for your wonderful feedback. We're so glad we could support your family and provide the timely help your daughter needed. It’s great to hear that our team made a real difference and that the assessment findings and recommendations have been helpful across her support network. We truly appreciate your recommendation. Please don’t hesitate to reach out if there's anything further we can support you with in the future. Best wishes from all at ANE

Avaliado com 5 de um total de 5 estrelas

After searching for a long period of…

After searching for a long period of time for who to use for a private autism assessment for my son I was recommended Autism North east, I’m so pleased I went ahead, we were met with nothing but empathy and understanding from every member of staff that we dealt with throughout the process, I cried with relief after our initial appointment after being so deflated after a previous experience elsewhere, everything was handled extremely professionally and explained to me in great detail from initial enquiry to the final report and recommendations, I couldn’t recommend this company enough, they also follow NICE guidelines and the assessments are valid for use of NHS services and for schooling purposes. Thank you to all those involved in my son’s diagnosis process, it made an uncertain and daunting time for me much easier I can’t thank you all enough

20 de setembro de 2024
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Dear Amber, thank you for taking the time to write this heartfelt review of our service. I'm so glad that you came to us after your extensive search for a service you'd be happy with - it is wonderful to read that you found the experience so positive. With best wishes for the future, all at ANE

Avaliado com 5 de um total de 5 estrelas

Exceptional Support and Life-Changing Experience

We cannot recommend Autism North East highly enough. Our experience has been nothing short of outstanding, both for our child and for us as parents. From our very first interaction, the team impressed us with their warmth, professionalism, and genuine care.
As parents, we often worry about whether our voices will be heard and our concerns truly understood. At Autism North East, we felt listened to, validated, and supported at every step. Every part of the assessment process was clearly explained, and the entire team took the time to get to know our son as an individual, embracing his unique needs and preferences.
Our son experiences significant anxiety with new people, new environments, and especially assessments—so we were understandably apprehensive. However, the inviting and calm atmosphere immediately put him at ease. The team were welcoming and sensitive, and within minutes, his anxiety melted away. In fact, he began looking forward to his sessions, which was something we never expected.
The assessment was carried out promptly after our initial appointment, and the communication throughout was excellent. The detailed explanation of his diagnosis and the comprehensive, thoughtfully written reports have been invaluable. We have learned so much, not only about the diagnosis but about how to best support and understand our son. This insight has made a profound difference in our daily lives.
In every interaction, Autism North East has demonstrated an unwavering commitment to both our child and our family. Their supportive, empathetic approach has genuinely transformed what could have been a daunting process into a truly positive, empowering, and life-changing experience. Thank you to the entire team—you have made an incredible difference for us all.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Dear Julie, thank you so much for taking the time to share this review with our potential clients - it really makes such a difference when information is shared by people who have used a service. I'm so glad that you've had such a good experience with the team - we are all extremely dedicated to what we do and our number one aim is to increase the understanding of an individual so that they can move forward. We wish you and your son all the best for the future, all at ANE.

Avaliado com 5 de um total de 5 estrelas

Highly recommended ADHD and autism assessment

Due to the five year wait for a NHS assessment, I sought out a private assessment for my daughter who was 7 at the time. This was after years of struggling and wondering how to help my daughter in several areas.

I chose autism north east, as it followed Nice guidelines and it has face to face assessments for my daughter.

I made the referral and had to wait for an appointment. All prices were provided to me beforehand so I knew how much I would be paying and for any extras that may be needed.

We were given our first appointment where we met Dr Hayley Atkinson, here she took detailed information from myself and my husband about ourselves, our family and my daughter. From this information given it can then be decided if an assessment is needed or not.

From there we were given multiple appointments in succession within the same week. All appointments were detailed and thorough. As we had to travel some of these were done on the same day to save travelling back and forth.

My daughter worried for her first session, but the staff were knowledgeable and friendly and made her feel at ease. They even allowed her to play some games she wanted at the end.

Hayley also visited my daughters School and observed her and spoke to staff.

All appointments were done within a two week period and we were promptly given the decision once the multi panel team had met.

The report was extensive and thorough with all information needed to support my daughter.

We were invoiced weekly for any appointments and this was clearly set out and itemised with easy to follow instructions for payment.

The staff were so friendly, professional and knowledgeable and mad the whole experience easy. I could not recommend them more. The staff were compassionate at all times and offered advice when needed.

Our final appointment we shared information with the School so that we were able to get the support needed. This has now helped us understand out daughter and her needs to help her thrive.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Dear Siobhan many thanks for your lovely review and for adding some details on the process of assessment as I think this can be really helpful for people looking for a good service. We are so glad that you've had such a positive experience with the team and hope that this will help your daughter both now and into her future life. With best wishes all at ANE.

Avaliado com 5 de um total de 5 estrelas

Outstanding service

I used this service due to intolerable NHS waiting times to be assessed for ASD. The service I received was outstanding. Such thorough individual assessments, compassionate and understanding clinicians. Each assessment was explained and a detailed report given to me at the end of my assessments. NHS do not provide post diagnostic support, but Austism NE do .
Highly recommend

9 de setembro de 2025
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Dear Gillian, thank you so much for taking the time to review our service and I'm so glad we were able to help. We rely on good reviews and word of mouth recommendations to let people know we are here and that the team is so very committed so it's great to hear that your experience has been so positive with us. With best wishes all at ANE.

Avaliado com 5 de um total de 5 estrelas

Obtaining a Diagnosis for my son

My son was unable to be diagnosed by the NHS. He became unwell and after having to do my own research I came across Autism North East. It has been an absolute saviour and my son was able to be diagnosed in 2-3 months. The staff are excellent and Dr Cottrell is incredible. I can thoroughly recommend them.

1 de maio de 2025
Avaliação não solicitada
logotipo da Autism North East

Resposta da Autism North East

Thank you so much for your review, it really means a lot to us and I know that Dr Cottrell will be very happy that she has been able to help your son and you as a family.

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