Great service, after i carried out various repairs on the van I could not face the long task of dpf cleaning. Craig the technician was attentive to previous works done, and explains possible causes an... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a a discrepancy to begin with regarding the booked appointment. I booked for PM appointment, however they gave me a ln AM one, when calling to enquire I was advised it was fully booked so eithe... Ver mais
Fixed our car on holiday in wales at our rented house arrived at time stated and completed job quickly and professionally answered all my questions. Declan the technician who did our dpf regen was pro... Ver mais
Simple to use an so far cured the dpf full, Craig was very polite a professional would've been 5* but they messed my online booking up but got me in the next day. Pleased so far an fingers crossed ,... Ver mais
Detalhes da empresa
Escrito pela empresa
Fleet Management, Mobile Assistance, Automotive Mobile Repair
Informações de contato
The Union House, CV1 2NT, Coventry, Reino Unido
- info@autoassistgroup.com
- autoassistgroup.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 15% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Great experience. Booked online but got a call offering an earlier slot, I couldn’t make it but offered the next best appointment for me. Great communication on timing for appointments and when to expect someone to come out.
I had Lewis come out to me, super friendly and super quick. Was very communicative and giving me a heads up on what he’s seen during the cleaning. 10/10 would recommend.
Dpf clean
Lewis came out, cleaned my DPF, car previously failed mot on emissions, after dpf clean car passed MOT no advisories, exceptional service would highly reccomend using
Craig came out again to clean my DPF…
Craig came out again to clean my DPF and did an excellent job. He’s a very polite and kind man who took the time to explain everything clearly, so I actually understood how it all works. I really appreciated that.
I would absolutely recommend Craig to anyone. He even gave me some helpful tips on other things as well.
Back on the road
Rather late inn the day but probably very busy really friendly technician been here before if needed I will use them again
Absolutely fantastic service
Absolutely fantastic service. Turned up on time, knowledge was outstanding and a genuinely nice chap.
Very happy with the service and would happily recommend to anyone.
Excellent service and a great company…
Excellent service and a great company…
Eolys fluid replacement
Thanks to Declan for replacing the Eolys fluid in my car - job done quickly. Would recommend this company to others in future and will use again.
Declan was so lovely, very polite and funny and knowledgeable. We had a great convo about diesel cars/DPF after the job was complete. Thank you!
From the first phone call to completion…
From the first phone call to completion great service, engineer called and arrived early witch was appreciated.He was very polite and done the job expertly.Can recommend Dpf specialists for their expertise. Overall an excellent experience.
Lewis was on time and a great help…
Lewis was on time and a great help thank you
Had a very good experience
Had a very good experience, came round swiftly. Adam was great, very polite, knowledgeable and very helpful. Explained everything in detail. DPF was cleaned and fault cleared. Very professional service. Thank you very much .
Avoid
Told my fault code would be fixed by sales team and engineer.
Engineer replaced DPF sensor - fault code reappeared 2 days later.
Was told diagnostics would be completed prior to- no evidence of this parts changed without my authorisation.
Tried to contact took weeks to get a reply now saying it’s my fault. Awful company trying to get a response from.
Anyone wanting a real feedback response of the company please get in touch happily provide you with the evidence. Avoid at all costs.
Lewis their technician was brilliant
Lewis their technician was brilliant. Punctual, courteous , knowledgeable and professional. Booking the service was also excellent. Some parts needed to be ordered and the service staff were excellent. They supplied genuine parts at very competitive prices, which were expertly fitted by Lewis. I would recommend Auto Assist without question.
Lewis came out today to clean my DPF on…
Lewis came out today to clean my DPF on my Jag Fpace. Whilst here he checked a few bits and also recommended something Jag had failed to recently fix regarding my adblue. Suffice to say he cleaned the dpf and also ive got him coming back to sort a long standing issue. What a great service - thank you Lewis for your help.
Just had a really helpful engineer ADAM…
Just had a really helpful engineer ADAM come out to our car he was really helpful explained what he was doing thank you ADAM
Robert &Jacqui Cullern
3 visits, No help.
After 3 visits from Auto Assist, each visit charged at £179, a DPF clean, which may not have even been necessary, a replacement dpf pressure sensor- which also may not have been necessary (both charged for of course) they offered me the option to pay another £179 to come and fit an O2 sensor (which I havedeclined), because now apparently that's the issue (assessed by email!), how many times should I have them attend and believe they may be, this time going to assess the issue correctly and fix it, no more, that much is certain. I'm taking the issue somewhere else and if I can update this I will, but I will most definitely not be using or recommending this company to anyone, ever.
Amazing job
Amazing job! Completed very quickly and the gentleman was very helpful and informative. Highly recommended .
Can highly recommend DPF Specialist
Can highly recommend DPF Specialist. I have a Vauxhall Combo van which had an engine warning light up on the display.
Adam our engineer, was excellent. Very polite and helped explain everything that was happening with the diagnostics and then the clean. We had booked in for the premium clean, and even though the filter was not bad and we could have downgraded our service we chose to carry on with the premium service. At all times Adam ensured we were happy with what was happening and the service we had chosen.
Adam is a credit to the company. We will be extremely happy to give your company’s details to anyone who needs help with their vehicles. Thank you once again.
Lewis was brilliant
Lewis was brilliant, kind, courteous and sorted the issue in 30 mins including an oil change
Highly recommended
A fantastic professional service…
A fantastic professional service with an incredibly personable staff member. He (Adam) worked quickly and efficiently whilst explaining every step and the nuances of every part of the analysis. Highly recommended.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








