Auto Car Paint UK Avaliações 

311
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could give zero stars, I would. This companies service is absolutely dreadful. I ordered some aerosol paint for my Mazda 2 in green. 4 days later it arrived in a grey colour. Therefore, I tried... Ver mais

Avaliado com 5 de um total de 5 estrelas

I purchased a touch up pen for a small scratch on my VW T-Roc recently and was very impressed with the ordering, prompt delivery and quality of the pen. I will definitely use Scoobypaints again in th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolute joke. On a request for an extremely popular classic car colour I received an email composed by Dylan who appears to be a 3 year old. Then on confirming this toddlers question I have emailed... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent colour match - touch up ordered for my wifes 26 yr old RAV4 !! Previously supplied touch up for my CRV - perfect colour match. This Company always responds immediately, provides high quality... Ver mais

Detalhes da empresa

  1. Oficina de Carroceria

Escrito pela empresa

- Auto Car Paint UK is a Paint Supplier based in Northern Ireland boasting over 40 years of combined experience in the Automotive refinish industry. - Here we specialise in vehicle Touch Up Paints and Aerosol Spray Paints for correcting & repairing those annoying stone chips, scratches and rust damages. - With extensive knowledge in the Refinish Sector we have made finding your car's colour easier than ever before: Our clever database narrows down thousands of vehicle colours into the specific colour you need to match your car and fix that scratch/chip/piece of rust. - Results after a simple search show the customer the specific paint colour required for their car's Make, Model, and Year. - Whether you are a mechanic/car dealer in need of aerosols to respray a client's car, or someone who just wants to repair a small stone chip...you can be certain that you will receive the best quality, service, and finish for your touch up and aerosol needs.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

311 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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3,4

Todas as avaliações

(311)

36 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

We got there eventually.

Edit / update. Initially the wrong colour was sent in error. I had some difficulty getting a reply to my complaint but eventually it was resolved and the correct colour arrived. The business trades under various names such as Scooby Paints, Gift Plaques UK Ltd, CarTouchUpSprayPaint, Autocarpaintuk

17 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Great service as usual

Great service as usual. The wrong colour touch-up paint was sent initially, but Dylan was great in sorting it out and sent the correct colour straight away. Customer service is excellent, thank you. Will use again.

10 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing. A proper company A1

Amazing. a small family company that have the service levels that you wish you got from the big boys. They can't do enough for you, quick, friendly and the paint is something else. It's the best paint I've ever used, a perfect match for my 40 year old cortina. Amazing

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Repeat orders

This is the fourth time I've ordered. The paint is easy to use and matched very well.

The first time I ordered the colour didn't seem quite right. I sent a picture in and I received another pot for free that matched perfectly. The next three orders were a very good match

16 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"One Man Band" Dylan gone to ground My problem with Autocolourdirect (also…

My problem with Autocolourdirect (also known as Scooby's Paints, among other trading names) started with an order for an aerosol can of Ford Rangoon Red body paint way back in Feb this year. The paint was seemingly not compatible with the propellant -- coming out in globules. Dylan agreed to replace the can FoC and -- long story short -- I gave him card details to pay for two additional cans. Since then his phone(s) go unanswered or are unrecognised and emails are ignored. So, we have no paint and ebay cannot help because of the time I have given Dylan to
rectify. It's now May 13. Mike Lintern, americanmotorcity.co.uk

13 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company. Had an issue with the paint touch-up colour when it arrived & Dylan was great in working out it was a labelling error. Excellent customer service. Will definitely use again. Thank you!

14 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be very careful of this site

Be very careful of this site. I ordered what I was lead to believe an aerosol can of paint. The picture showed a aerosol can and the description says aerosol but at the bottom in very small letters says 10ml paint kit. Which is basically a teaspoon full. Can't imagine it would be worth the trouble mixing so little. Please read these adverts carefully easally deceiving.

23 de abril de 2025
Avaliação não solicitada
logotipo da Auto Car Paint UK

Resposta da Auto Car Paint UK

Hi

Thanks for taking the time to leave us a review.
As I explained on an email, the product you purchased was from a multi listing featuring several buying options one of these options, the one you selected was the10ml paint kit for £9.99 - the 10ml paint kit is for small scratches and repairs, this is why we mix this 'teaspoon' amount you mentioned in your review.
Another option is the basecoat aerosol for £16.50 this is the one you thought you were getting and is the main listing picture however once you selected the 10ml option - a picture of the 10ml comes up along with the price of £9.99.
If you would like help in getting the item you need as opposed to a 'teaspoon' amount please respond to our ongoing email thread in which I have recently emailed you back, showing you our item description which highlights the available buying options for this colour - it doesn't deceive the customer in any way.

Look forward to helping out

Kind regards
Dylan

Avaliado com 5 de um total de 5 estrelas

Good recovery

Okay, there was a delay with the order but they were on it and I got a few extras as a compensation and I very happy with the overall quality of the finish,
Thank you, Dylan

22 de abril de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Almost perfect!

I would give 4.5 stars if I could. The one quibble was - on day one, I used the paint, everything was fine. I used it again the next day but this time when I took the cap off, the brush stayed in the paint. (I see now someone left a comment five days before this one with a tip to avoid this problem.) Against that, the price was so much cheaper than the other offers I saw I wondered if it was a scam, but, several days after using it, everything seems fine. Delivery was very quick. (The colour matched perfectly as far as I could tell, but then I would expect that.)
The trading name the company used on the internet was "Scooby's paints".

11 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service from a professional called Dylan

After a mixup with the colour I emailed scubys paints and got a reply within hours from a gentleman called Dylan, after explaining the problem Dylan sent me a new touch up paint which was perfect 👍 it's nice to know in this day and age there are still company's out there who are very customer friendly and ate do helpful honest and reliable. Thankyou Dylan your a star.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent result on first test

Excellent result on first test
A small scar on offside front wing
Gently rubbed the raised bits off
Then used the paint as supplied after vigour shaking of bottle and used the supplied sort of felt/cotton bud type pencil
Went back after say 5 minutes and honestly I couldn't see where the scar was
Absolutely pleased with product
Well done
Hope the same will apply when I touch up the other car

8 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointed to be honest

Another update 02.07.25, still no response, their silence speaks volumes!!!!!!!!!!!!!!!!!!!!!!!!
Another Update 20.05.25, Still No Response, finding it very hard to believe, no one has come back to me, in all this time, Horrendous Customer Service.
Another update 09.05.25, Still NO Response, if they need my £30 that much, then they must be hard up, Ive worked in Customer Service Industry for 30+years, and I have NEVER treated a Customer the way they have treated me, they should be ashamed of themselves!!!
Latest update, still NO reply, response, nothing, I just like to remind everyone, that when I sent part of the order back, by registered post, I check Royal Mail , and was signed for, so no saying they did not receive it, I also included< i think about 15 pages of e-mail of me, trying to cancel, the order, including a letter, explaining the situation, or in the end, just to get a response, so my e-mail address was included, but still not response, not even to my REVIEW, this is the 3rd update , I think!!
Very disappointed to be honest? I ordered some paint, but tried to cancel my order, in less than 20minutes? I e-mailed them 15+ times in the coming days, but did not receive any reply, I have tried calling them, but the number never works? My order was broken down in 2 parts, from their side, I only received one part of order, anyway I waited a few days, for the 2nd part of order, but nothing ever arrived, so I sent the item back, recorded delivery, I have receipt, again I have e-mail asking for my refund, and tried calling again, but have got nowhere, very frustrating, would not use personally.
I have e-mailed nearly every day, asking for my refund, and I have not received ONE REPLY, scammers for me

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Scooby's Paints

Ordered car touch up paint online and it arrived within two days. Well packaged and great price. Excellent customer service!!

4 de abril de 2025
Avaliação não solicitada

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