Dobrý deň prajem. Minule keď som u Vás kúpil pneumatiky, ktoré som nedostal, a ani ospravedlnenie neprišlo, som váhal, či vôbec budem môcť u Vás nakupovať. Zároveň som dúfal že tam už nemáte žiadneho... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Dobrý den praje z nákupom som bol spokojný a urcite si u vás ešte budem objednávať súčiastky na auta . Jedna vec ale nepasovala zadné brzdové platnicky nepasovali a musel som tu urýchlene kupit a vaše... Ver mais
A empresa respondeu
Na stránke máte chybu. Konkrétne: Smart roadster má motor vzadu, batožinový priestor vpredu. Keďže o tejto chybe viem, lebo je aj na nemeckej stránke, tak som si objednal správne plynové vzpery na kap... Ver mais
A empresa respondeu
I am satisfied with the transaction and the prices of the goods - the problem is that if the buyer wants to verify the information with the seller by phone, it is not possible. I recommend the seller... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre AUTODOC - Slovakia
Escrito pela empresa
AUTODOC je online obchod s autodielmi číslo 1 v Európe. Zdieľame vašu vášeň pre autá a pomáhame vám ušetriť peniaze na opravách áut.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
Čím sme známi:
Náš prístup zameraný na zákazníka. Náš tím podpory tvoria kvalifikovaní odborníci, ktorí hovoria 23 jazykmi a sú vždy pripravení pomôcť akýmkoľvek spôsobom.
Rozsah a rozsah trhu. Za 17 rokov nášho pôsobenia na trhu sme získali 13 miliónov spokojných zákazníkov v 27 európskych krajinách. Denne expedujeme viac ako 35 000 objednávok.
Náš sortiment produktov. Ponúkame viac ako 4 milióny produktov pre viac ako 166 značiek automobilov od svetoznámych výrobcov.
Cenová dostupnosť a cenové výhody. AUTODOC je online platforma s férovými cenami a rôznymi špeciálnymi ponukami a výpredajmi.
Multiplatformové služby. Zákazníci môžu rýchlo a jednoducho vyhľadávať autodiely pomocou webovej stránky aj aplikácie. Presvedčte sa sami, aký nákladovo efektívny a pohodlný môže byť proces nákupu autodielov.
Odbornosť v oblasti opráv automobilov. Na našich kanáloch YouTube nájdete viac ako 3 000 návodov na výmenu autodielov.
Kontaktujte nás
FAQ
Informações de contato
Eslováquia
- trust@autodoc.eu
- autodoc.sk
4,6
Excelente
234 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Všetko prebehlo v poriadku.
31 de março de 2026
Resposta da AUTODOC - Slovakia
Good afternoon! Thank you for your feedback🙌. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team💪🔧
Super rychle
26 de março de 2026
Resposta da AUTODOC - Slovakia
Hello, Thank you very much for your kind words🌟. We will continue to delight you with high-quality service. Best regards, AUTODOC Team🚗💨
Serióznosť
Objednal som si viac tovarov a jeden bol poškodený. Reklamácia prebehla perfektne a rýchlo. S tovarom som spokojný.
24 de março de 2026
Resposta da AUTODOC - Slovakia
Dobrý deň!
Ďakujeme vám veľmi pekne za vaše skvelé hodnotenie ⭐ Veľmi nás teší, že ste spokojný/á s nákupom aj našimi službami. Radi vám kedykoľvek pomôžeme nájsť správne autodiely 🚗💨
S pozdravom, tím AUTODOC
Resposta da AUTODOC - Slovakia
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Všetko prišlo v poriadku a rýchlo…
Všetko prišlo v poriadku a rýchlo dostal som to čo som ptreboval
17 de março de 2026
Resposta da AUTODOC - Slovakia
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Vždy som u vás nakúpil
Vždy som u vás nakúpil, to co som potreboval. Ste veľmi dobrá firma.Rád u vás nakupujem.. Vrelo vás odporučím mojim známym.
10 de março de 2026
Resposta da AUTODOC - Slovakia
Good afternoon! Thank you for your feedback🙌. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team💪🔧
Resposta da AUTODOC - Slovakia
Dobrý deň! 😊
Ďakujeme vám za vašu pozitívnu recenziu a milé slová. Veľmi nás teší, že ste boli spokojný/á s našimi službami. Budeme radi, ak vám budeme môcť pomôcť aj pri vašom ďalšom nákupe. 🚗
S pozdravom, tím AUTODOC
Resposta da AUTODOC - Slovakia
Hello😊! We want to thank you for your time and positive feedback! Best regards, AUTODOC Team🧡
Resposta da AUTODOC - Slovakia
Hi. Thank you for the wonderful rating😊! Your opinion helps us improve our work and delight our customers. We will be glad to see you again! Best regards, AUTODOC Team🚗
I ordered a transmission oil pan with…
I ordered a transmission oil pan with filter for a Jeep Grand Cherokee WK2 3.0CRD 2014 and I received a pan for a BMW 1 product, marked by your application as identical to the Jeep Grand Cherokee. This resulted in costs for oil and a new pan. I will not order anything from you again.
9 de fevereiro de 2026
Resposta da AUTODOC - Slovakia
Hello Terchovan Ján!
Thank you for your review. We’re truly sorry to hear about this experience and completely understand how frustrating it must have been — especially after additional costs for oil and a replacement pan.
Regarding the vehicle selector in our application: it works based on the technical data provided by manufacturers and cross-reference databases. When you enter your vehicle details, the system filters parts that are listed as compatible according to those databases. However, compatibility is determined by part numbers, engine codes, production dates, gearbox types, and other technical specifications — not only by the vehicle brand or model name.
It’s also important to mention that many car parts are designed to be compatible with multiple vehicle brands and models. For example, certain components may be used across different manufacturers if they share the same transmission or engine platform. In some cases, a part originally associated with one brand (such as BMW) may also be technically compatible with other vehicles, depending on specifications.
That said, we are very sorry this situation led to inconvenience and extra costs for you. We would genuinely appreciate the opportunity to review your case in detail.
Please contact us at trust@autodoc.sk with your order number and vehicle VIN so we can investigate this properly and assist you further.
Your feedback is important to us, and we hope to have the chance to make this right.
Best regards,
AUTODOC Team
Vetšinou všetky súčiastky pasujú ale…
Vetšinou všetky súčiastky pasujú ale teraz abs krúžky nepasuju vôbec,ani jeden.
25 de fevereiro de 2026
Resposta da AUTODOC - Slovakia
Hello, We are sorry to hear that the part you ordered did not fit your car. We strive to ensure that our customers receive only suitable products, and your feedback helps us improve our service. Let's figure out the situation and find a solution. The thing is, the search on the site does not guarantee 100% compatibility with your car, especially if not all necessary car data was specified when selecting through the selector (for example, exact model, year of manufacture, engine type, and other characteristics; the required part may be produced in different modifications — therefore, there is a possibility that the part you purchased will differ from the one installed in your car. To avoid such situations in the future, you can entrust our experts to check the compatibility of the part with your car using the VIN number by subscribing to AUTODOC PLUS Expert. If the part did not fit, you can arrange a return or exchange in accordance with our policy. Our manager will contact you shortly. Best regards, AUTODOC Team
Vôbec nepasuje náhradný diel
Vôbec nepasuje náhradný diel, ani neviete čo predávate, máte to tam zle zalistovane!
13 de janeiro de 2026
Resposta da AUTODOC - Slovakia
Hello, We are sorry to hear that the part you ordered did not fit your car. We strive to ensure that our customers receive only suitable products, and your feedback helps us improve our service. Let's figure out the situation and find a solution. The thing is, the search on the site does not guarantee 100% compatibility with your car, especially if not all necessary car data was specified when selecting through the selector (for example, exact model, year of manufacture, engine type, and other characteristics; the required part may be produced in different modifications — therefore, there is a possibility that the part you purchased will differ from the one installed in your car. To avoid such situations in the future, you can entrust our experts to check the compatibility of the part with your car using the VIN number by subscribing to AUTODOC PLUS Expert. If the part did not fit, you can arrange a return or exchange in accordance with our policy. Our manager will contact you shortly. Best regards, AUTODOC Team
Resposta da AUTODOC - Slovakia
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Veľký výber...
16 de fevereiro de 2026
Resposta da AUTODOC - Slovakia
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Resposta da AUTODOC - Slovakia
Good afternoon! Thank you for your feedback🙌. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team💪🔧
Resposta da AUTODOC - Slovakia
Hello😊! Thank you for your positive feedback! Best regards, AUTODOC Team🚗💨
Mám veľmi dobré skúsenosti s firmou…
Mám veľmi dobré skúsenosti s firmou Autodoc. Cena, dodanie všetko super. Pri vracaní tovaru, všetky náklady boli na firmu. Vrelo tento obchod odporúčam
30 de janeiro de 2026
Resposta da AUTODOC - Slovakia
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Resposta da AUTODOC - Slovakia
Hi🙌. Thank you for your review! We will take your comments into account and try to improve our service next time. Thank you for choosing us! Best regards, AUTODOC Team🚙
Dobré služby
objednaný tovar prišiel v poriadku,hodnotím kladne veľký výber ND a aj cenu sa hneď dozviem.Za mňa obchod OK.
20 de janeiro de 2026
Resposta da AUTODOC - Slovakia
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Objednal som si Hitachi a prišla mi…
Objednal som si Hitachi a prišla mi nejaka Made in India
21 de janeiro de 2026
Resposta da AUTODOC - Slovakia
Hello, We are sorry to hear you faced any inconvenience. Please be so kind and provide us with the correct order number and our quality control manager will get back to you in the shortest term Best Regards, AUTODOC Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.