Autopartspro - Great Britain Avaliações 

313
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

"Will Fit Your Vehicle" only means it will be compatible and is not a direct replacement of the OEM component. They will use this as an excuse to not honour any guarantee the part has should it fail.... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

313 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(313)

8 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

"Will Fit Your Vehicle" only means it…

"Will Fit Your Vehicle" only means it will be compatible and is not a direct replacement of the OEM component. They will use this as an excuse to not honour any guarantee the part has should it fail.
Based in Germany, so don't expect quick delivery.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi Ian!
We are sorry to hear that the spare part you ordered was not suitable for your vehicle. We understand how frustrating this can be, and we are happy to help you find a solution.
While our website’s vehicle selector helps identify compatible parts, it cannot always guarantee 100% compatibility. This is particularly the case if not all vehicle details, such as the make, model, generation or engine type, have been specified. Some spare parts are also available in different modifications, meaning that additional vehicle information may be required to identify the correct part.
To help avoid similar situations in the future, you can have our experts check part compatibility using your vehicle’s VIN.
If the part you received is not suitable for your vehicle, you can arrange a return or exchange in accordance with our return policy. If you need assistance, please contact us at trust@autopartspro.co.uk – we will be happy to help. We can also help you check alternative spare parts for your vehicle right away.
Yours sincerely,
Autopartspro Team

Avaliado com 1 de um total de 5 estrelas

This company are con men as sent out…

This company are con men as sent out wrong part and then after 1 hour trying to get a way to contact them find out you need to pay for the return after already paying extra postage to get hassle free returns

29 de agosto de 2026
Avaliação não solicitada
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello John,
Thanks for you review.
We are sorry to hear about this situation.
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
Please contact us at trust@autopartspro.co.uk and provide your order details.
We would like to check your case.
Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Way to go in the 21st Century.

Easy to identify the required parts on your site.
Quick and user friendly order process.
Timely and well packaged items received at my door.
Generally a 5-Star Service.
Keep up the good work & prices.

6 de agosto de 2026
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Ron Gama!
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you found it easy to identify the parts you needed and that our ordering process was quick and user-friendly. It is also great to know that your order arrived on time, was well packaged, and met your expectations.
Your kind words and encouragement mean a great deal to our team. We truly appreciate your trust and support, and we will continue working hard to provide competitive prices and the high level of service you expect.
Thank you for choosing us, and we look forward to serving you again!
Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Really good and helpful customer…

Really good and helpful customer service.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Dear Custoner!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards, Autopartspro Team

Avaliado com 1 de um total de 5 estrelas

Error on order

At the time of writing -

Order placed on 26th June.

Received comms on 6th June stating error with order and order hasn't shipped unless I pay an extra amount. Telephoned me with automated payment service. I hung up.

Today I sent an email opening a complaint and cancelling the order for a full refund to my bank details.

Look forward to the resolution. I will update this as the case progresses.

6 de julho de 2026
Avaliação não solicitada
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Shoop ,
Thanks for you review.
We are sorry to hear about this situation.
Please contact us at trust@autopartspro.co.uk and provide your order details. We would like to check your case.
Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

11 de março de 2026
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi Ronnie!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, Autopartspro Team🚗💨

Avaliado com 1 de um total de 5 estrelas

Never recieved goods

Never recieved goods, all my email requests receive is an AI
reply stating "Good News" we can confirm your goods have been despatched!
Crap Company

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Allan Nicholson!
We are sorry for such situation.
Our quality control manager contacted you concerning this issue and we hope that solution was found.
Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Very easy to order

Very easy to order, got coponents in stock that other outlets don't have.
Shipping is pretty quick. Overall a great experience.

21 de novembro de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Udo !

Thank you for your positive feedback!

Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery just what u ordered and…

Quick delivery just what u ordered and a great price thank you

29 de setembro de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi Wal!

Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!

Best regards, Autopartspro Team

Avaliado com 4 de um total de 5 estrelas

The correct parts eventually arrived

The correct parts eventually arrived, no real communication as to when they would arrive which is not good Because we were out when the parcel arrived & could have been taken without our knowledge Not Good ! Many Thanks.

14 de agosto de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Mrs Curry!

Thank you for your feedback. We’re glad the correct parts arrived, but we’re sorry about the lack of communication regarding delivery updates. We’ll work on improving our notifications to ensure you’re better informed in the future.

Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Excellent web site

Excellent web site! Robust supply of parts for older vehicles. Fast shipping and great service

6 de junho de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello. Thank you for your review and for choosing us! Best regards, AUTODOC Team

Avaliado com 3 de um total de 5 estrelas

Received missing part in a kit

Received missing part in a kit

9 de maio de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello,
Thank you for your opinion. Your complaint has been forwarded to the relevant department and we will contact you as soon as possible.
Kind regards,
AUTODOC Team

Avaliado com 4 de um total de 5 estrelas

Good service

Good service, part arrived in couple of days.

13 de maio de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello!

Thank you for your positive feedback!

Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Part return.

After receiving a part that did not fit my car. I reached out to customer support who provided me with a return label to print off and put this on the part box and was able to return this free of cost of postage. Once the part was received I was refunded the cost of the part. All in all a positive customer experience after an issue with the part.

23 de abril de 2025
Avaliação não solicitada
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Mr P Davies!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Even though I changed my parcel…

Even though I changed my parcel delivery option from home address to a shop it was delivered in really good time.
Not yet fitted the part but looks the job.

22 de abril de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi Barry!

Thank you very much for your time and appreciation.

Best regards,
Autopartspro Team

Avaliado com 1 de um total de 5 estrelas

I still haven't got my spring as evri…

I still haven't got my spring as evri said they have delivered it but i haven't got it as i live in a housing estate and they have said they have dropped it out side the front of my house not even put it in my safe place or knocked on the door as our children were at home and it wasn't there .

14 de abril de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi Lewis!
We are sorry to know about it as we haven't received any complaints from you before.
Please contact us at trust@autopartspro.co.uk to enable us to check the information with EVRI and help you.
We look forward to hearing from you.
Best regards,
Autopartspro team

Avaliado com 5 de um total de 5 estrelas

Thanks all OK.

Thanks all OK.

8 de abril de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello!

We want to thank you for your time and positive feedback!

Best regards,
Autopartspro Team

Avaliado com 5 de um total de 5 estrelas

Waybills received on time but the parts…

Waybills received on time but the parts is not yet fix because it will be going to Nigeria for fixing finger crossed

4 de abril de 2025
logotipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Elliot!
Thank you for your positive feedback!

Best regards,
Autopartspro Team

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