Avail.com is one way to get your payments processed hassle free. This service gives me reassurance my payments have been securely received while keeping me reminded of mmm transactions completion via... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I paid $60 to promote my rental through Avail. 9 days later, I closed my account because the leads generated through Avail were not responding, and I found a tenant through another website. I... Ver mais
Avail is a good basic tool but lacks a commmitment/history to improving the product. Lacking: 1. Seperate linked bank accts for Security Deposits (SD) vs Rents (add payment get reported on 1099 w... Ver mais
A empresa respondeu
Avail makes tracking rent payments a breeze, and send out automatic late payment notices. Easy to screen potential tenants and removes a lot of the headache a small rental business owner may face. Ha... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Informações de contato
901 E. 6th St., Suite 500 , 78702, Austin, Estados Unidos
- 3122929347
- support@avail.com
- avail.com
3,9
Muito Bom
394 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I don’t like the way the app is not intuitive
I don’t like the way the app is not very intuitive and requires a new user to learn its quirks and call in for human support. I liked that the call-in support was very pleasant and helpful. I’m hoping that progress is made in making the overall use of the app more efficient in the near future.
5 de novembro de 2025
Resposta da Avail
Hi Roman,
Thank you for taking the time to share your honest feedback. We're sorry to hear that the site felt less intuitive than you expected, but we're glad our support team was able to step in and leave a positive impression. Your input truly helps us understand where we can improve and make the experience smoother for everyone.
If you have any other suggestions or ideas, please feel free to reach out. We would love to hear from you!
Resposta da Avail
Hi Marvet,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our service effective, helpful, and honest. That is exactly the experience we strive to provide, and it means a lot to know you would choose to work with us again.
We truly appreciate your trust and look forward to continuing to support you in the future!
Resposta da Avail
Hi Joe,
Thank you for sharing such kind words regarding the Avail platform. We are happy to hear that you are pleased with the support you received. If there is ever anything we can do to help make your experience even better, please don't hesitate to reach back out. Our team is here and happy to help!
Customer service wa very helpful to…
Customer service wa very helpful to explain the process and assures payment was to be released exactly the date provided. Very professional, helpful and supportive.
31 de outubro de 2025
Resposta da Avail
Hi Venus,
Thank you for sharing such kind words regarding the Avail platform. We are happy to hear that you are pleased with your customer care experience and that our agent was able to reassure you about the payment processing timeframe. If there is ever anything we can do to help make your experience even better, please do not hesitate to reach out to our Customer Care team. Thanks again!
They are able to resolve the issue(s) I…
They are able to resolve the issue(s) I called about
7 de novembro de 2025
Avaliação não solicitada
Resposta da Avail
Hi Carlton,
Thank you for sharing your experience with us. We’re glad to hear that our team was able to resolve your issue and provide the support you needed. Your feedback means a lot, and we’re always here if you need assistance in the future. Thanks for using Avail!
Avail seems like a new product
Avail seems like a new product, and unfortunately, it really shows. The platform is confusing and it’s hard to find or edit important documents like leases. The layout isn’t user-friendly at all, which makes managing rental properties frustrating. I also had an issue recently, and getting in touch with customer support was a nightmare — it took forever to reach someone. Although the representative was polite, the overall experience was stressful and inefficient. The system needs major improvements before it can be considered reliable or worth using.
2 de novembro de 2025
Avaliação não solicitada
Resposta da Avail
Hi Xavier,
We’re sorry to hear about your experience navigating the Avail site. Our goal is to make property management simple and intuitive, and we regret that this wasn’t the case. Our support team is always available to guide you through the platform, share navigation tips, and help you get the most out of your account.
We’re also expanding our Customer Care team to reduce wait times and improve overall response speed. Your feedback is being shared with our product team to help inform future updates.
We have some significant improvements coming to fruition soon, and we hope you decide to stick around and see what Avail becomes. While it's preferred not to need support, our Customer Care team will continue to be here to help with any issues that you or your tenants have along the way.
Resposta da Avail
Hi George,
Thank you for taking the time to share your feedback. It’s great to know that your experience with Avail has been positive so far. If you ever have suggestions or run into questions, our Customer Care team is just a message or call away. Thanks again, and we look forward to continuing to support you!
Excellent property management system
Excellent property management system; exceptional customer service
29 de outubro de 2025
Resposta da Avail
Hi Jeff,
Thank you for sharing such kind words about the Avail platform! It means a lot to hear that our property management tools are meeting your needs. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to our Customer Care team.
Great, and easy to navigate
Very easy to navigate for landlords, pretty happy with it thus far.
22 de outubro de 2025
Resposta da Avail
Hi Sam,
Thank you for sharing your Avail experience with us! We're so happy to hear that you are pleased with how easy the site is to navigate. If there's ever anything we can do to make your experience even better, please don't hesitate to reach out. Our Customer Care team is here and ready to help if/when you need it!
My new go to application or rentals
Avail seems like a new product. I really like the format of the leases and some of the other documents. They need to make it a little easier to find documents and edit leases/documents but overall it's been my go to application for my rental properties. I had an issue the other day and it wasn't the easiest to contact but when I did get a representative the issue was resolved quickly and he was wonderful to work with. Once they do a few little tweaks it'll be a fantastic program to use.
30 de setembro de 2025
Resposta da Avail
Hi Neicy,
Thank you for sharing your experience with us! We’re glad to hear that you’re happy with the format of our state-specific lease. You mentioned wanting it to be easier to find and edit your lease documents, and I’ve passed that feedback along to our product team for review. We truly value input like yours because it helps us continue improving the platform.
I also understand how frustrating long wait times can be when you’re working hard to resolve an issue. I’m happy to share that our team is growing, and we expect this to help reduce wait times moving forward.
If there’s ever anything else you’d like to share or need assistance with, please don’t hesitate to reach out to our Customer Care team. We’re happy to help however we can!
A low cost option with great customer…
A low cost option with great customer service
13 de outubro de 2025
Resposta da Avail
Hi Nicholas,
Thank you so much for the kind words! We're glad to hear you're finding value in our services. If you ever need anything else, please don't hesitate to reach back out. We're always happy to help where we can. Thanks again!
Resposta da Avail
Hi Sherry,
Thank you so much for the 5-star review! We’re glad to hear you found our team helpful. Feedback like this truly means a lot and keeps us motivated to keep improving. Thanks for choosing Avail!
Avail.co real estate rental website
Syndicates to a lot of other related rental listing services... Not necessarily accurately.... And is a bit limited in the format of information it provides, about applicants and rental properties. The price is certainly right, for landlords, anyway ?!
17 de outubro de 2025
Resposta da Avail
Hi Sparkie,
Thank you for taking the time to share your feedback. We appreciate you highlighting both what’s working well and what could be improved. Our platform syndicates listings to multiple rental sites to expand visibility, and we’re continuously working to improve the accuracy and formatting of that information.
We’re glad to hear you find our pricing reasonable, and we truly value your input as it helps us make Avail better for everyone. If you ever have specific suggestions or questions, please feel free to reach out. We’re always happy to help.
Impossible to get my account unlocked i provided ID but still locked
My account is locked
Despite providing ID and
Property docs
???
🤔🤔🤔🤔
15 de outubro de 2025
Resposta da Avail
Hi Lee,
We’re sorry to hear about the trouble unlocking your account. We completely understand how frustrating that can be, especially after you’ve already provided your ID and property documents.
We take verification seriously because it helps keep our platform safe from fraudulent listings and payments. This process ensures that anyone listing a property through Avail is the rightful owner or has proper authorization to do so.
We know it can feel tedious, but these measures are in place to protect both landlords and tenants. Please reach out to our team at support@avail.co so we can review your case and help get this resolved as quickly as possible.
Thank you, and we look forward to resolving this with you soon!
Very efficient process to screen tenants
17 de outubro de 2025
Resposta da Avail
Hi Janet,
Thank you so much for sharing your experience with us! We are happy to hear that you are finding ease in screening tenants by using Avail. We hope that the efficiency of this process has helped you to find the best tenant for your rental. Please do not hesitate to reach out to our Customer Care team with any questions. We're here and happy to help!
Felt my application fee was all that…
Felt my application fee was all that was wanted. No one ever reached out to ask me for help. No one followed up about other properties available.
8 de outubro de 2025
Resposta da Avail
Hi Jermaine,
Thank you for sharing your feedback. Our goal is to make the application process as easy and transparent as possible, and we’re sorry to hear your experience didn’t meet expectations or result in securing the property you applied for.
While Avail doesn’t manage any properties directly, you can continue your search on Realtor.com, where you’ll find available rentals in your area and can filter results based on your needs.
Additionally, you can share your completed Avail application and screening reports with other potential landlords to save time during your search.
Avail also offers Credit Building and other helpful tenant features. To learn more, please visit: www.avail.co/tenants/features
If you have any questions or need help sharing your application, please don't hesitate to stay in touch. Our team is here Monday through Friday from 8:00 a.m. to 6:30 p.m. CST at (312) 292-9347 or support@avail.co. We hope to hear from you soon!
My experience has been great!
My experience has been great working with the Avail team!
14 de outubro de 2025
Resposta da Avail
Hi Deborah,
Thank you for sharing your experience! We are happy to hear that you are pleased with our team and the Avail platform overall. If there's ever anything we can do to help make your experience better, please do not hesitate to reach out. Our team is here and ready to help.
Avail is great but they definitely need…
Avail is great but they definitely need to invest into an app for landlords and tenants
10 de outubro de 2025
Resposta da Avail
Hi Palen,
Thank you for sharing your experience with Avail. While we don’t currently offer a standalone app, our mobile-optimized site makes it easy to access your account from any device.
We really value your feedback and would love to learn more about what features would be most helpful to you. Please feel free to reach out to us at support@avail.co at any time.
Resposta da Avail
Hi Paula,
Thank you for your feedback! We’re glad to hear you find our platform a helpful resource for renting apartments. We strive to make the renting process as smooth and easy as possible, and your support means a lot to us.
If there's ever anything we can do to help make your experience better, please don't hesitate to reach out. Thanks again!
I love the quick response
I love the quick response. I also like how I'm addressed by my name respectfully.
4 de outubro de 2025
Resposta da Avail
Hi Alesia,
Thank you for taking the time to share such kind feedback! We’re so glad to know our quick responses and personal touch made a difference. Please feel free to reach out anytime. Our team is here and happy to help!
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