Avelinejewelry Avaliações 

80
•
O TrustScore é 3 de um total de 5

2,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This ‘Company’ doesn’t tell you that the items are in CHINA and non returnable/refundable. They are scammers and you’ll never get your item. My bank has been compromised and a fraud alert flagged for... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful jewellery. Best gift options , love the pricing range. Stunning gorgeous and fast delivery. I accidentally ordered the wrong birth stone. I contacted them and they amended my... Ver mais

Avaliado com 5 de um total de 5 estrelas

I received my orders (as I have purchased many items on different occasions) in a timely manner. I have not been disappointed with any purchases . They have all looked as in the photos, I don't have t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sent wrong item with my order and won't reply when contacting customer service email. Again they messaged up another order of mine and sent a light purple ring AGAIN instead of what I ordered. When re... Ver mais


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(80)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

FRAUDULENT company

FRAUDULENT company - spent £40 on jewellery and never received it, emailed them and no answer, tried to contact them on social media and their profile has been taken down!

2 de setembro de 2025
Avaliação não solicitada
logotipo da Avelinejewelry

Resposta da Avelinejewelry

We’re so sorry for what happened 😔💖. Please send us an email at service@avelinejewelry.com
with the full details of your order so we can check this personally for you 🥰.

Warm regards,
Amanda, Co-Owner of Aveline Jewelry

Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM - took my money, never received any jewellery. they don’t answer emails and don’t provide tracking.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Avelinejewelry

Resposta da Avelinejewelry

We’re so sorry for what happened 😔💖. Please send us an email at service@avelinejewelry.com
with the full details of your order so we can check this personally for you 🥰.

Warm regards,
Amanda, Co-Owner of Aveline Jewelry

Avaliado com 5 de um total de 5 estrelas

I love their jewelry pieces

I love their jewelry pieces! They also have a great customer support team which makes sure delivery great and quality products. I have recommended their jewelry products to all my friends and they are very happy with them.
Keep it up with your great work!
UOS.

4 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great communication

I placed by order on 06/08/25. My order was shipped the next day. I received my order today, 21/08/25 2 weeks after my order was shipped and 1 week later than stated on their website.
However during all this I communicated with them about my order and responded with gratitude and humility.
At first I thought it was a scam but to my surprise, and all praise and thanks to God, I received my order a few hours ago.
The actual item is very beautiful and I look forward to wearing and showing it off.
THANK YOU AVELINE JEWELLERY

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I placed my order 30 July 2025

I placed my order 30 July 2025. I have not received it yet. I'm reading the reviews and I assume I'm also not going to get my order. There is no other way to contact them except via email. It's very hard to stay patient when they don't even respond. I also can't track my order.

12 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy

Do not buy, it is just another Chinese seller, still waiting for delivery even though they are sending emails asking how did we do, no reply’s to emails

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Will not purchase again

Purchased something as a gift which still hasn't arrived almost 3 weeks later. Poor communication and they will not offer a full refund even though they have not delivered.

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Order placed on 15th July not received

I ordered 5 items on 15th July but still haven't received the order. I've received 2 different tracking links so far and there's been no progress on either links. I've given them too many chances and enough time to make amends. I expect a full refund if the order isn't received in good condition by 7th August.

Update: The order finally arrived on 11th August. I had issues with 2 of the items which customer service helped me resolve. I even placed another order with Aveline. It started off bumpy but I'm really pleased with the jewellery collection I have now.

5 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order not received

I ordered 3 items 12 days ago and no sign of them I have emailed but they just give excuses and say they are very busy. I was really surprised to see other reviews praising quick delivery. This has not been the case for me. I ordered the jewellery for my holiday. It is very unlikely I will receive it in time. Not a good first experience with this company.

20 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor quality

Good afternoon,

I have ordered 2 necklaces and earring from this company. One of the necklaces was a birthday present for my daughter. I am so disappointed as her necklace broke after 3 days of wearing it. The second necklace had clip broken(it won't close properly so I can't wear it) . The earrings didn't close properly and my daughter lost one on her fist day.
The quality of your jewellery is so poor.
I will never buy again.

15 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

Scammers - they posted on Instagram a “closing down” sale so I purchased to help the business. Find out they are still active!

26 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and quality

Excellent service! I was surprised at how quickly my order arrived. The items I ordered are well made and were beautifully packaged. Thank you, I will definitely be ordering again.

26 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lifetime jewellery

Was a bit sceptical when I ordered but when my jewellery arrived I was so impressed it really is lovely and the way it comes in lovely pouches and in a presentation box too with a lifetime guarantee you can't go wrong

23 de maio de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais