Aventon Bikes Avaliações 4.777

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

This was my 2nd e-bike after the motor on my first one (not an Aventon) failed after 4 years and no replacement was available. My 2 year old Aventon Pace 500 ran well until the motor failed at about 2... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Pace 4 is a great product. Integration of all the various components and technologies is stellar. I rode 26 miles on the tobacco heritage trail in eco mode last week and 27 miles on the capital t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ive heard horror stories about customer service in other Ebike companies. Im so glad I went with Aventon for my 1st ebike. Had a minor concern when I received my bike. Within one day I recieved a resp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was struggling with some of the new tech on my new Aventure.3 different from the Aventure.2 I’ve ridden the last 3 years. Cody was very patient with me and coached me thru multiple challenges. His r... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Distribuidor de Bicicletas
  3. Loja de acessórios para bicicletas
  4. Fabricante

Escrito pela empresa

Ride more. Be happy. There is an undeniable joy in motion. We whole heartedly believe that every ride is an opportunity for our customers to change the way they experience the world.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Wow. The Pace 4 is a great product.

The Pace 4 is a great product. Integration of all the various components and technologies is stellar. I rode 26 miles on the tobacco heritage trail in eco mode last week and 27 miles on the capital trail in sport mode yesterday. I wasn’t sure if I would like the handlebars, but after trying - they are very comfortable. The Pace 4 is exactly what I was looking for and exceeds my every expectation. I’m really pleased with it. Thanks offering it.

10 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Enjoying Biking Again

We bought the Pace 4 that came with the fenders and rack at no extra charge. They were shipped very quickly. Assembly was not a problem. We were also pleasantly surprised to have the swept back handlebars come with the bikes as that was the style we really wanted because if we have too much forward lean our hands go tingly. So far, the quality of the bikes seems fantastic. We now bike most evenings after supper and are thoroughly enjoying biking again!

10 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Got the Level 4 ADV

Got the Level 4 ADV. The bike is surprisingly easy to ride even in manual mode. This gives me the work out that I needed but able to use the power mode if needed to climb. Easy to put together and overall very happy with the purchase.

10 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

My buying experience at Aventon was excellent!

My buying experience at Aventon was excellent, they shipped my item quickly and it arrived in good condition.

25 de março de 2026
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Resposta de Aventon Bikes

Hey Craig,

We appreciate you sharing your excellent buying experience! We are happy to hear your item arrived quickly and in good condition. Thanks for the positive feedback!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Perfect cruiser for 80 year old

The bike was exactly as described and I enjoyed assembling it. It rides wonderfully and has plenty of power. The app is very usable.

10 de abril de 2026
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Resposta de Aventon Bikes

Hi Mike,

We're happy to hear that the bike matched the description and that you enjoyed putting it together! We appreciate your positive feedback on its power and the app!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Love the bike.

Love the bike.

10 de abril de 2026
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Resposta de Aventon Bikes

Hi Stephen!

Thank you for taking the time to leave us a review! We are excited that you are loving the bike so far!

If you have any questions, please feel free to reach out to our team!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Battery warranty replacement.

I had a warranty issue with a battery and Aventon replaced it promptly and at no cost. My interaction with customer service was very good!

10 de abril de 2026
logotipo da Aventon Bikes

Resposta de Aventon Bikes

Hey Raoul,

We're happy to hear that we could promptly resolve your battery warranty issue at no cost. We appreciate you acknowledging the quality of our customer service!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Very happy with my new Level 4 REC ebike!

The puchase experience was good and the assembly of the bike was explained well. The packaging was great and the bike arrived in perfect condition.

10 de abril de 2026
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Resposta de Aventon Bikes

Hello!,

We're happy the purchase and assembly process was smooth for you! It's great to hear the bike arrived in perfect condition due to the packaging. Thanks for the feedback!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Great e bike

The level 4E bike was everything I was hoping for in a commuter bike. The auto setting is great for the most part. Sometimes I have to still switch gears, but no biggie. As for the customer service, I have not had to use it much, but I can tell you the bike came within three days of ordering it, which was amazing in itself. Looking forward to many miles on this beautiful bike.

10 de abril de 2026
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Resposta de Aventon Bikes

Hi Pat,

We're happy to hear that the Level 4 meets your expectations as a commuter. It's great to know you appreciate the auto setting and quick delivery and hope you enjoy many miles on your bike!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Battery charger died

Battery charger died, replaced under warranty quickly no questions asked. And done quickly.

8 de abril de 2026
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Resposta de Aventon Bikes

Hi Tracy,

We're happy to hear that the warranty replacement process was quick and easy for you. Thank you for your positive feedback; we appreciate it!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Always great customer service and if…

Always great customer service and if they make a mistake they are quick to make it right for u

25 de março de 2026
logotipo da Aventon Bikes

Resposta de Aventon Bikes

Hey Tracy,

We are happy to hear that you consistently receive great customer service. We appreciate you mentioning our quick response in resolving any issues. Thank you!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

I wish I was able to speak with a live…

I wish I was able to speak with a live person to see if I could order just the rear fender. I had to purchase both front and back.

25 de março de 2026
logotipo da Aventon Bikes

Resposta de Aventon Bikes

Hi Gregg,

Thank you for taking the time to share your experience. We recognize we did not get the chance to assist you, but if you ever have any questions, our team is always here to support you. You can reach us at 866-300-3311, Monday through Friday, from 9:00 a.m. to 4:30 p.m. PST. We look forward to assisting you with any questions you may have.

If you have any concerns, please do not hesitate to reach out to our team.

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service!
Had a part malfunction on my bike and was sent a replacement within the hour! Couldn't recommend Aventon enough.

16 de abril de 2026
Avaliação não solicitada
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Resposta de Aventon Bikes

Hi Andrew,

We're happy to hear that you received such prompt service! It's great to know the replacement part was sent quickly. Thank you for recommending us!

Let us know if you have any other questions!

Thank you,
Aventon

Avaliado com 5 de um total de 5 estrelas

The bike came easy to assemble

The bike came easy to assemble, great customer service. Really enjoying my rides with my daughter.

28 de agosto de 2025
logotipo da Aventon Bikes

Resposta de Aventon Bikes

Hey Tracy,

We're happy the bike was easy to assemble and that you received great customer service! We appreciate you, and we're glad you enjoy riding with your daughter!

Let us know if you have any other questions!

Thank you,
Aventon

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