I phoned and Joel, my normal contact, wasn't immediately available but he phoned me back in about 20 minutes. We worked through what I wanted to order and he agreed to put together a bespoke package.... Ver mais
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Veja o que dizem as avaliações
If at first you don't succeed, try, try and try again. Delivery at the heart of this - in a rural area. Which means being prepared to find the location - unfortunately the first service not willing... Ver mais
Owen Farr gives good advice. Deliveries are prompt via DHL and their drivers helpful in handling cases that we oldies now find difficult to lift. I have used Averys since 1960 (that's most of my... Ver mais
A comprehensive range of good quality wines to suit all wallets. Very fast delivery with wines well packed to avoid breakages which over the years has never happened to me. No quibble over returning a... Ver mais
Detalhes da empresa
Escrito pela empresa
Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.
Informações de contato
Bristol, Reino Unido
- 03330 148 208
- enquiries@averys.com
- averys.com
4,7
Excelente
14 mil avaliações
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Top quality wine, good service
I ordered a case of wine early this year. It arrived as promised a couple of days ago. The wine is superb. Averys/Laithwaites offered a great deal and they delivered on it. So I’m a happy customer.
13 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Wine advisor brilliant but delivery service awful
My wine advisor Neil provides an excellent service and I cannot fault. But Averys insists on using Yodel for their deliveries in my area and they are useless. Rarely deliver according to instructions so wine left near our gate instead of in porch or at neighbours as requested. Last lot was dropped over the wall because the gate was locked despite asking Yodel to deliver to our next door neighbour. Would be 5* if delivery partner better.
13 de junho de 2026
Resposta da Averys Wine Merchants
Hi, We’re really pleased to hear your kind words about Neil, and we’re very sorry about the delivery experience you’ve described. We’re raising this with our carrier so they can look into what happened and work to improve this going forward. Sorry again for the inconvenience this has caused, and thank you for taking the time to let us know. We hope you enjoy your wines. Thanks, Mani
Excellent quality wine
Excellent quality wine. Fantastic service as always, cannot fault anything and my wine advisor, Lynne is always there for help and guidance.
13 de junho de 2026
Good wine, pity about the delivery
I use Averys a lot so this poor experience is unusual. On Saturday I received an email to say the case of wine would be delivered on Monday. We were away for a long weekend but Yodel (now InPost) website would not let us change the date/time of delivery. And the Yodel driver left the case of wine outside on the pavement for anyone to pick up. Luckily a neighbour rescued it. But that was no thanks to Inpost.
15 de junho de 2026
Resposta da Averys Wine Merchants
I am really sorry for the issues with your recent delivery and we have raised a formal complaint with the carriers to ensure it's fed back to the driver. As a further apology from us, please check your emails shortly as we have sent you something which we hope you can use next time. Thanks, Vicki
Interesting range of this wine region
Interesting range of this wine region. Delivery service very good
12 de junho de 2026
Smashing wine delivered quickly and on…
Smashing wine delivered quickly and on time.
1 de junho de 2026
Ordering and delivery excellent
I can only comment on the order and delivery process because I haven’t drunk the wine yet. Very prompt delivery and the communication was excellent. Why don’t you wait for a short while so I can offer you a considered opinion on the wine itself. But the ordering and delivery was excellent
8 de junho de 2026
Five star service.
8 de junho de 2026
prompt service
8 de junho de 2026
My order was sent and received promptly
6 de junho de 2026
Averys services has a personal touch
Averys service and the care for customers deserves nothing but respect and appreciations
4 de junho de 2026
All ever first rate
6 de junho de 2026
A very good offer of white and red wine…
A very good offer of white and red wine coupled with free delivery - only tried the white which is very good.
These offers by Avery’s are good value and the service is very good. I had a query when trying to order and got through to a real person who dealt with my enquiry very professionally and the query was easily resolved. That is how it should work but very often does not.
3 de junho de 2026
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