I phoned and Joel, my normal contact, wasn't immediately available but he phoned me back in about 20 minutes. We worked through what I wanted to order and he agreed to put together a bespoke package.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Service from Averys was excellent and fast but delivery a small problem. Despite having had deliveries for years they said they could not find our property.Learning it was to be late I informed them t... Ver mais
Owen Farr gives good advice. Deliveries are prompt via DHL and their drivers helpful in handling cases that we oldies now find difficult to lift. I have used Averys since 1960 (that's most of my... Ver mais
A comprehensive range of good quality wines to suit all wallets. Very fast delivery with wines well packed to avoid breakages which over the years has never happened to me. No quibble over returning a... Ver mais
Detalhes da empresa
Escrito pela empresa
Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.
Informações de contato
Bristol, Reino Unido
- 03330 148 208
- enquiries@averys.com
- averys.com
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service as usual.
Excellent value wines
Excellent value wines delivered promptly by reliable Courier.
Pode usar a ajuda de IA para as respostasVer mais
You take your chances……
If you use a sub standard courier and you spend more time trying to find out why they are so bad rather than focusing on ensuring the customer is your first priority than expect negative reviews. So here’s the response when my last two orders were a problem (Averys wine use Yodel in my area).
Here’s the opinion of Averys After Sales Team Leader Adam : “I am not confident that further attempts to deliver to your address can be done in a way satisfactory to you or in a way that we have confidence deliveries would not go missing. For this reason, I will not arrange further deliveries to your address unless we are confident that deliveries will be made without issue”.
Nothing about getting my orders sorted - just internal logistics. Happy to lose a customer rather than take a courier to task.
You take your chances with these guys.

Resposta da Averys Wine Merchants
Always excellent wines
The gentleman I rang to order my wine …
The gentleman I rang to order my wine was absolutely amazing well mannered very professional and polite have been having wine from the company for over 2 years and all staff are brilliant
Fantastic service as always
Fantastic service as always. Ordered my wine with Adam, instant confirmation and very swift delivery.
Friendly and helpful collection of a…
Friendly and helpful collection of a case of wine I had bought, sampled and not enjoyed. It has been replaced with a better case for only £20 more. Restored my faith in Avery's.
The shop staff are always so helpful…
The shop staff are always so helpful and knowledgeable
Quick delivery and although I forgot to…
Quick delivery and although I forgot to add discount code when placing order they applied discount after order was placed. Great customer service.
Order was dealt with promptly by Owen…
Order was dealt with promptly by Owen and delivered the next day.
Your offer was irresistible
Your offer was irresistible, containing so many favourites and at so attractive a price. It was also very promptly delivered and the order was easily effected.
All in all, we were very pleased with our experience and are confident that the wines will be greatly enjoyed over future weeks. Thanks.
Very good!
We enjoy the variety of the wine and the expertise of the people we speak to. Delivery is quick and customer service is excellent.
For the second time I had the same man…
For the second time I had the same man to deliver. He obviously knows I am old, because he always gets me and brings my case into the house for me. Some times I dont here my doorbell, if so he rings me and then brings the case around to the patio door. Because of his efforts on my behalf he doesnt have to leave my delivery in a "safe place". Excellent service. And he is cheerful too. J Parry
Great wines and great company
Great wines and great company to deal with. Highly recommend Avery wines.
Excellent wine price and delivery
James Penson was knowledgeable and…
James Penson was knowledgeable and helpful, contacting me with ideas that he knew matched my likings.
Excellent service
An offer of excellent wines at an exceptional price. Easily ordered over the internet. Delivery promised for three days later but arrived within two. Excellent service. Thank you.
Mostly the wines were good
Mostly the wines were good. The one exception was the Australian Dark Durif.
This was truly dreadful.

Resposta da Averys Wine Merchants
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