Avon Car Sales Avaliações 

66
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do NOT…. I repeat NOT buy a car from these cowboys. Absolute disgrace to the motor sales trade…. Will sell you a dream which can quickly turn into a death trap! Refuse to acknowledge any major... Ver mais

Avaliado com 5 de um total de 5 estrelas

Avon Car Sales is a top notch local business. Paul is polite and professional and went over and beyond to make sure we were happy with our new car. Communication was excellent from enquiry to purchase... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called to get advice about potentially selling my car. Spoke to Scott. Absolutely fantastic customer service. Scott couldn't do enough for me. Explained about a potential car I am buying off a priv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very sceptical looking at small used car dealers, But we can really say we given fantastic service and walked away with our dream car. We received a detailed video around the car after speaking to Pau... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedora de carros usados

Escrito pela empresa

Avon Car Sales Ltd are a used car dealer based in Shipston-on-stour, Warwickshire. We offer quality used cars at affordable prices.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(66)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Avon Car sales where really, really helpful in my hour of need!!! Can’t thank them enough.

22 de setembro de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Not a problem. Always here to help 👍

Avaliado com 5 de um total de 5 estrelas

Good customer service from paul and his…

Good customer service from Paul and his team. Having purchased our car we had a couple of problems, nothing major a window mechanism. The part was ordered and efficiently fitted by Pauls team. Everything we asked for was provided . I would recommend Avon Car Sales

17 de setembro de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you Sue 👍

Avaliado com 5 de um total de 5 estrelas

Good bunch altogether!

Good bunch altogether!
Customer service and follow up has been spot on.
I would definitely buy a car again from these in the future.

15 de setembro de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thanks Simon. Take care 👍

Avaliado com 5 de um total de 5 estrelas

Great experience

Polite, friendly team. Above all Paul was honest & made the process easy. Highly recommend.

14 de setembro de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thank you for such lovely feedback!!! See you next week to collect your new car 👍👍👍

Avaliado com 1 de um total de 5 estrelas

Appalling customer service

Appalling customer service! Agreed to view a car this afternoon only to be told it’s now not on site till Thursday. Turned down £100 overtime and my girlfriends doctors appointment to be messed about.

Edit: as per the reply, we were told we needed to be there at 16:00 or earlier and agreed to contact upon departure, it was explained that I do not know my finish time at work so can’t advise an exact time till later in the day. I rang as soon as I finished work to be told the car is now not on site. No contact before or anything from the dealership stating things had changed.
He did offer us to reserve the car for £250 but this was for them to prep the car ready for collection not to hold it to be viewed, I’m sorry but I’m not paying money out on a car with that amount of miles to get there for it to potentially be a shed, I explained this and got attitude down the phone.
It was explained that someone had booked to view the car Wednesday hence us pulling out all the stops to view before then, all this was explained.

Our eta was the previously agreed time of 16:00 and not out of the opening times as stated in the reply.

Very much got an it is what it is response rather than a sorry we’ll work with you to get this resolved.

I then had a phone call back because he then didn’t like the review left. Still no apology just asking why this review has been left and threats that he thinks it’s slander etc, wasn’t able to talk too much about that once I stated slander must be something that’s untrue and in fact I hadn’t written anything untrue.

It clearly isn’t the first issue of customer service by this garage and all the claims of untrue reviews don’t seem to add up given our experience.

14 de setembro de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Luke.. We are sorry you feel the need to leave a review as a way of demonstrating your frustrations. We at no point agreed an appointment on this car with yourself. When you called yesterday, you were informed that the car had just arrived in stock and was awaiting preparation and this is due to a pending appointment being booked for Wednesday 15/9. At this point you did not confirm your attendance as if you intended to make an appointment then, we had time and could have made allowances and arrangements for you. We also offered the opportunity of reserving the car of which you declined. This is something we offer all customers coming from distance. We appreciate that when coming from distance arrangements need to be made, however it’s important to make confirmed arrangements with the dealer first as opposed to incurring cost and time on something you are unaware is possible. Our website clearly states we operate on an appointment only basis and also clearly states our hours of business, of which your anticipated eta when you told us you were arriving, would have gone past these hours. We are keen to receive any type of constructive feedback, however in this instance it’s very hard to reflect and change any part of our process to have generated a more positive result. We wish you all the best with your search.

Avaliado com 4 de um total de 5 estrelas

Overall a good experience

Overall a good experience, very friendly staff and when I had an issue with the vehicle they fixed it straight away under warranty no questions asked. I would definitely recommend going forward.

9 de setembro de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you for your review. We understand any customer having a minor issue with their car after purchase isn’t ideal however as rare as this is, resolving matters quickly is always our aim and receiving such a lovely honest review like this is always great to hear 👍

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Paul really listened to what I needed, and found the perfect car for me. He couldn't have been any more helpful. Highly recommend.

5 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Audi A3 S-Line - Completely Satisfied 5 Star Service!

Just picked up my Audi A3 from Avon Car Sales and I am over the moon with it. Even more so than the car, the service from Paul was absolutely impeccable. He had my car fully prepared in under 48hrs including a new, clean MOT and service! Car is immaculate and combined with the quality of the service completely solidified the notion that I bought from the right dealer.

Get yourselves down there, you won't be disappointed!

4 de setembro de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you Sam 👍 Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Perfect car!

Just bought a car from Paul at Avon car sales! One of the nicest and genuine car salesmen around, helped us pick the perfect car, and ensured it was in perfect Order for when we collected it! Cant thank him enough

4 de setembro de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you Ollie. We will make sure your feedback is passed onto Paul. Take care 👍👍👍

Avaliado com 5 de um total de 5 estrelas

A sincere thank you !!

I have purchased a number of new and used cars from Paul Lippett over the years, and recommended friends do the same, and they have. Not just because he always tries hard to offer the best possible deal to suit us, or even because he’s brave enough to withdraw a car for sale if it doesn’t match his expectations.
I keep going back because he personifies what most of us actually want when we spend our hard earned money on something important. He is honest, transparent, determined to problem solve whenever needed, and prides himself on being all of the above and more.
Now working within Avon Car Sales, I know he continues as he always has, and whilst it may feel unusual to experience his faultless ethic, just try it!!! You won’t be disappointed . Both Avon CS and Paul try exceptionally hard to be just that, exceptional. A real breath of fresh air when god knows we need it !!!! A sincere thank you !!

4 de setembro de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you very much Dan 👍 Very kind words

Avaliado com 5 de um total de 5 estrelas

Top notch local business

Avon Car Sales is a top notch local business. Paul is polite and professional and went over and beyond to make sure we were happy with our new car. Communication was excellent from enquiry to purchase. Rare to find such good customer service these days. I'm a naturally cautious buyer, but can highly recommend Avon Car Sales! Thanks

1 de setembro de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thank you very much for such a lovely review 👍👍👍

Avaliado com 5 de um total de 5 estrelas

Great service

We have had a couple of cars from Paul and the team at Avon car sales, they have always been honest and helpful, even after a year of having my vehicle I can still pick up the phone and ask for any advise.
Will definitely buy from Avon car sales again

31 de agosto de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you Lianne 👍👍👍

Avaliado com 5 de um total de 5 estrelas

I really appreciate well mannered…

I really appreciate well mannered people, from the first point of contact Stefan was upfront and really helpful on the phone. Paul the sales man was really flexible with booking times and fitted me in on his lunch break, showing me that they are really busy but fitted me in around their busy schedule. I understand that with restrictions and the fact the second hand car trade is really busy, sales man are up against it, and really appreciate honesty and going the extra mile to help out. I really can’t say how happy I am with my new car and have recommended Avon car sales too lots of my friends an contacts because of my experience. The after care of the workshop was also second to none, I had a simple build failure 2 week's after purchase, and the bulb was special order, I was given a curtesy vehicle, this i was not expecting because my understanding was I was not entitled to one, they had a automatic also, I was happy it was a little run around also as it helped me out. The car was delivered back to me the next day so I had no inconvenience from my day to day routine. Amazing all round. Thanks again Avon car sales and definitely will use you again in the future.

31 de agosto de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thank you Joe for the time taken to write such a comprehensive review. Our workshop team are very much unsung heroes and it’s lovely for them to get the recognition they deserve 👍

Avaliado com 5 de um total de 5 estrelas

Dealt with Paul for a while now and…

Dealt with Paul for a while now and Avon car sales - they are a great professional used car dealer that goes the extra for their customers - would definitely recommend.

31 de agosto de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thank you Phil 👍

Avaliado com 5 de um total de 5 estrelas

5 stars to Paul and his team

5 stars to Paul and his team. We have been provided with excellent service from beginning to the end. Very understanding and professional place. Good range of cars too. Very recommended!!!!

28 de agosto de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you Kestas 👍

Avaliado com 5 de um total de 5 estrelas

Excellent communication throughout and…

Excellent communication throughout and extremely happy with our new family car. Nice smooth transition on handover and very helpful with anything asked. Would definitely use again. Thank you.

28 de agosto de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thank you Simone 👍 Enjoy the car

Avaliado com 5 de um total de 5 estrelas

Honest, helpful and accommodating

I have bought many cars from Paul over the years and have always found him to be honest, helpful and accommodating. Avon Car Sales gets 5 starts from me, Paul is an asset to you!

28 de agosto de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you for your kind words and support

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, I found Paul very helpful with all the questions we had.
Highly recommended.

28 de agosto de 2021
Avaliação não solicitada
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Resposta da Avon Car Sales

Thank you Anthony. See you again soon 👍

Avaliado com 5 de um total de 5 estrelas

Great experience buying my 2nd car from…

Great experience buying my 2nd car from Paul. Never pressurises and always makes you feel comfortable. Also, great choice of cars.
I would recommend Avon Car Sales to anyone 👍🏼

28 de agosto de 2021
Avaliação não solicitada
logotipo da Avon Car Sales

Resposta da Avon Car Sales

Thank you Sam 👍👍👍 Much appreciated 👍

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