Badger & Brown Avaliações 

5.367
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought an orange, leather bracelet for my husband. Excellent quality and great value for money. The bracelet arrived very quickly once my order was placed. I received brilliant customer ser... Ver mais

Avaliado com 5 de um total de 5 estrelas

After an initial problem with quality - I sent an email and wothout quibble or question, it was immediately fixed to a very high standard. The end product was great quality and they showed themselves... Ver mais

Avaliado com 5 de um total de 5 estrelas

Occasionally you come across companies who quietly get on with producing something amazing and with exceptional service. Badger and Brown are one such. It seems impossible that I could order engraved... Ver mais

Avaliado com 1 de um total de 5 estrelas

Hi ordered engraved cufflinks and tie set on Tuesdayl 3rd june and paid for next day delivery Despite several emails enquiring where they were and asking for tracking no we gave no response Tod... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda masculina

Informação fornecida por fontes externas variadas

Badger & Brown are an independent, family-run business dedicated to mens accessories. We have been manufacturing and retailing cufflinks for many years. Our philosophy is to handcraft high-end cufflinks and sell at an affordable price. Badger & Brown specialise in tailoring the right product for you, whether it be spiderman cufflinks for the Marvel fan in your life, or a personalised set for a groomsman, we thrive on creating beautiful cufflinks. All the cufflinks we offer can be personalised one way or another.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(5.367)

28 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Superb company

Found this company to be very professional when it comes to customer support they where very helpful in my inquiry about a purchase I have used this company 3 times now and would highly recommend them

26 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a pair of engraved cufflinks…

I ordered a pair of engraved cufflinks and couldn’t be happier with the experience.

They aren’t the cheapest option out there, but they are absolutely worth the price. The quality is second to none. Before engraving, the team checked with me to make sure the font I chose was exactly what I wanted, which I really appreciated. That attention to detail made all the difference. The finished cufflinks turned out even better than I expected and feel truly special. I wouldn’t hesitate to order from them again.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

So happy you had a positive expierence with us!! and that you loved your cufflinks!!

Avaliado com 5 de um total de 5 estrelas

First class customer service

Strong product options to suit all needs. I had a small problem with my delivery which was fixed immediately and shipped the next day so was very grateful as it was for a present.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank You Chris!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service - original order was ‘lost’ by Toyal Mail - replacement sent with no quibbles. Lovely engraved money clip for my dad. Highly recommend

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you! So happy that you are happy with your money clip!

Avaliado com 5 de um total de 5 estrelas

Excellent Experience

Excellent Experience
Easy to order, cufflinks despatched promptly, arrived in perfect condition, looked just like the photos. What a pleasure to experience a seemless buying experience. Can definitely recommend!

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed!

Second time using these guys. There was an issue with the supplier and getting the gold ring in time for a family members birthday. The issue was resolved in a very timely manner and the ring shipped special delivery in time for said birthday. very responsive via email. Would 100% recommend and will be using them again I'm sure!

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The bracelet I ordered for my stepdad…

The bracelet I ordered for my stepdad was such beautiful quality and it arrived quickly, especially considering I had it engraved. Unfortunately, there is a magnet in the clasp, this wasn’t stated in the description at the time and made the bracelet unsuitable for those with pacemakers. I contacted the company and explained, Jules responded really quickly and I was offered a refund as the description was not accurate. I’m very pleased with the way this has been handled as I know engraved items are not refundable under normal circumstances. Jules was friendly and sympathetic, the whole process has been quick and straightforward. Just a shame about the magnet because it’s such a lovely bracelet! My stepdad would have loved it!

10 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am a bit worried that this shop does…

I am a bit worried that this shop does not exist. Never received a confirmation of dispatch or tracking for my order 173586. I cannot find their phone number. Wrote via Facebook but no response. Their Facebook page shows that they do not respond to customers - see the comments of customers on their latest advert…

8 de outubro de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Hi there,

Thank you for your review, and we're really sorry to hear about your concerns. We completely understand how frustrating it must be not to have received a dispatch confirmation or tracking details for your order.

Please rest assured that we are a genuine business, and we’re here to help resolve this for you as quickly as possible. So that we can look into your order (173586) urgently, could you please email us directly at enquiries@badgerandbrown.co.uk
? Our customer service team monitors this inbox closely and will respond as soon as possible.

We also appreciate your feedback regarding our Facebook page and communication, and we're reviewing how we can improve our response times on that platform.

Thank you again for bringing this to our attention — we look forward to resolving this for you.

Best regards,
The Badger & Brown Team

Avaliado com 3 de um total de 5 estrelas

A little underwhelmed

My signet ring is a nice piece and the description certainly wasn’t untruthful when noting it as being of an “understated” nature. The service was acceptable but feel that for the price of a solid liver ring, perhaps a complimentary box would have been nice to add for free. Nevertheless, the ring broadly meets my expectations but I’m just sorry it didn’t make me feel more excited.

22 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely first class service

Absolutely first class service. Having been let down by another supplier, I placed a last minute order for a very special Birthday present. The gift included some bespoke engraving so I was unsure if it could be done in time. The team at Badger and Brown exceeded my expectations and delivered the item much quicker than I could have imagined!

The product itself (a set of cufflinks) is simply beautiful and I will be certainly purchasing from them again.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Had to deal with customer services as the ring I ordered was too big, Jules was so helpful and sorted out a replacement quickly and efficiently. My husband loves his signet ring and I would use this company again.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Although quick to rectify problems

Although quick to rectify problems, I was sent two loads of poor quality photo cufflinks. I would have expected the second pair to have been quality checked before sending out, very disappointing

22 de setembro de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you for your feedback, and we're truly sorry to hear that you were disappointed – not once, but twice. That’s certainly not the experience we aim to deliver, and we completely understand your frustration.

While we’re glad we were able to respond quickly, we agree that the second pair absolutely should have been carefully quality-checked before being sent. We take pride in our craftsmanship, so it’s very disappointing to hear we fell short in your case.

Please rest assured your comments have been shared with our production team to ensure this doesn’t happen again. We really value your support and hope we’ll have the opportunity to restore your confidence in us in the future.

Warm regards,
The Badger and Brown Team

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic company to deal…

Absolutely fantastic company to deal with. I ordered personalised cufflinks for my nephews 21st present which arrived the following day. Unfortunately there was a small mark on one cufflink so I sent an email explaining the urgency in getting this rectified as it was for a 21st birthday present. Within the hour I had received an email saying another set was in the post and to keep my original ones. I received a new pair of beautiful cufflinks the following day. 5 Star 🌟

21 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for your kind words and for taking the time to leave such a glowing review!

We’re thrilled to hear you were happy with the personalised cufflinks for your nephew’s 21st – and more importantly, that we were able to quickly put things right for such a special occasion. We always strive to make sure our customers are looked after, especially when a meaningful gift is involved.

We really appreciate your support and hope your nephew had a fantastic birthday!

Warmest regards,
The Badger & Brown Team

Avaliado com 5 de um total de 5 estrelas

Helpful customer service

Ordered a tie slide with personalised engraving a week before my friend's birthday. The item arrived with some issues, but customer service responded rather quickly and sent me a replacement. Made it in time to give it to my friend. Thank you!

17 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for your review! We're really sorry to hear there were initial issues with your tie slide, but we're glad our team was able to resolve it quickly and get the replacement to you in time for your friend's birthday. We truly appreciate your understanding and kind words, and we hope your friend loved the personalised gift!

Best wishes,
The Badger and Brown Team 🦡

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service! The team went above and beyond to help me fix a mistake I made with my order and ensured it was delivered to me on time.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for your kind words! We're really glad we could help sort out the issue with your order and get everything to you on time. Our team always aims to go the extra mile, and it’s lovely to hear that it made a difference.

We truly appreciate your support and hope to see you again soon!

Warm regards,
The Badger and Brown Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, quick to respond to my query. Fast delivery and arrived in time to give the present. Cufflinks were perfect and looked a lot better than in the photos. Friend was very happy! Highly recommend

6 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the service, delivery, and especially the cufflinks – it means a lot to us. We're glad they arrived in time and that your friend loved their gift!

Thanks again for recommending us – we really appreciate your support and hope to see you again soon.

Best regards,
The Badger and Brown Team 🦡

Avaliado com 5 de um total de 5 estrelas

Excellent all round!

Excellent customer service, super quick turnaround time and fantastic quality product. Thanks for all your help and work - they look fab!

7 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for your wonderful review! We're thrilled to hear you were happy with our customer service, turnaround time, and the quality of your order. It was a pleasure working with you, and we're so glad you love how everything turned out. Looking forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

2nd Order

I’ve just placed my second order with Badger and Brown and am very happy with their service. The ordering process was quick and easy and I have received a response to my queries with the customer care team in a timely manner.

Chris Lee is a credit to your team.
Thank you all!

5 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for placing your second order with us and for taking the time to share your kind words! We're thrilled to hear that you've had a smooth experience with our ordering process and that our customer care team has been able to support you promptly.

We’ll be sure to pass your lovely feedback on to Chris — he’ll be delighted to know he made a positive impression.

Thanks again for your continued support — we truly appreciate it!

Warm regards,
The Badger & Brown Team

Avaliado com 5 de um total de 5 estrelas

Replacement cufflink

I have used the company previously for gifts and found the service and products excellent. I requested specific cufflink for a birthday gift requiring a photograph supplied by myself. The cufflink arrived promptly. However, there was a small discolouration likely caused by adhesive which spoiled the overall effect. I contacted the company and was almost immediately promised a replacement for the faulty cufflink with a very kind apology. I received the response within less than four minutes I estimate. Legends. This was time sensitive due to upcoming birthday and greatly appreciated. I could not have asked for better aftercare service and the cufflink without the flaw is exactly what I requested. I have no hesitation in recommending Badger and Brown. 👌👍

1 de agosto de 2025
Avaliação não solicitada
logotipo da Badger & Brown

Resposta da Badger & Brown

Thank you so much for your detailed and generous review. We're really pleased to hear that you've returned to us for gifts and that you've consistently found our products and service to be excellent.

We’re especially glad we could resolve the issue with your cufflink quickly and to your satisfaction—your kind words about our aftercare truly mean a lot to us. It’s great to hear that the final piece was exactly what you had envisioned, and we hope it made for a perfect birthday gift.

Thank you again for your trust and recommendation—it’s customers like you that make what we do so rewarding.

Best regards,
The Badger & Brown Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais