This is an amazing service, and ut is my third time im using bag 2 charity. It's very easy to book online and updates are given to you until your collection and also there are several charities to cho... Ver mais
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Booking Bag2Charity was very quick and easy online. They came 2 days later at 7:30am after recieving a text the evening before that he was going to come earlier than expected. He took 4 bags that I le... Ver mais
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Fantastic idea for a company. Took less than 2 minutes to arrange my collection and you can even choose which charity your donation will go to. I have mobility issues and no car so getting those clot... Ver mais
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Easy to organise, kept up to date with progress of the collection via tracking link, time adjusted to reflect the changing circumstances. The driver was very polite and friendly. Informed me there was... Ver mais
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Detalhes da empresa
- Caridade
- também em
- Centro de Doações
Escrito pela empresa
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Informações de contato
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, Reino Unido
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4,9
Excelente
355 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
If only everything in life was this easy!
This was my first time using Bag2charity and it was so simple. I had 4 bin liners full of boys clothes and shoes. More often than not charity shops are full at this time of year and can’t take donations. I work full time and weekends are busy. Being able to book a collection slot, print off a label and choose from the nine charities to donate too was so easy. Game changing in fact! I loved that they sent text reminders running up to the collection day.
This was such an easy way to donate and declutter. I will definitely use this charity again and having already begun spreading the word to friends and family. Thank you!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Anna, thank you so much for your fantastic review.
We're delighted to hear your first experience with Bag2Charity was so simple and convenient. It's great to know that being able to book a collection, choose the charity you wanted to support and receive reminders made donating and decluttering fit easily around your busy schedule.
Thank you for recommending us to your friends and family. We really appreciate your support and look forward to helping with your next donation. 💙
Great service
Great service, took all of my unwanted belongings with no fuss thank you
18 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Jacqueline, thank you for your lovely review.
We're delighted to hear you had a great experience and that we could take your unwanted items away without any fuss. Making donating as easy and convenient as possible is exactly what we aim for.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
We were so grateful that you were able…
We were so grateful that you were able to collect so many bags. We found the service very efficient as we were able to track the arrival and have the bags ready to go. The driver was very friendly and helpful.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Liz, thank you for your wonderful review.
We're delighted to hear we could help with your larger donation and that the live tracking made it easy to have everything ready for collection. It's also lovely to know our driver was friendly and helpful on the day.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation. 💙
Easy to book a slot for collection of…
Easy to book a slot for collection of my items,easy to use and efficient. Would recommend to others and use again.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Louise, thank you for your lovely review.
We're delighted to hear you found it easy to book your collection and that the whole process was straightforward and efficient.
Thank you for your recommendation and for supporting your chosen charity. We really appreciate it and look forward to helping with your next donation. 💙
Consistently good service
Consistently good service. Very punctual and well organised. Will continue to donate as it is so easy.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Trish, thank you for your lovely review.
We're delighted to hear you've consistently received a good service from Bag2Charity and find our collections punctual and well organised. It's wonderful to know that making the process easy encourages you to continue donating.
Thank you for your continued support and for supporting your chosen charity. We really appreciate it. 💙
Excellent service
Excellent service. I was notified of the time of collection on the day i had requested. Easy tracker to use. Would definitely use this service again and recommend to a friend.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Heather, thank you for your wonderful review.
We're delighted to hear you found the service easy and reliable. It's great to know the collection updates and live tracking were helpful and that everything went smoothly on the day.
Thank you for your recommendation and for supporting your chosen charity. We look forward to helping with your next donation. 💙
Extremely disappointing collection service
I’m honestly extremely disappointed and frustrated with my experience with Bag2Charity. I had around seven bags of clothing, much of it brand new and unworn, that no longer fitted us, and instead of simply throwing everything away, I wanted to do something positive and donate it to charity so the clothes could hopefully be reused by someone who needs them. I took the time to arrange the collection, carefully prepared all the bags, clearly labelled them for the charity, and left them in the designated common and drop off area as instructed. I also provided clear instructions explaining where the driver could temporarily park, as delivery drivers regularly use exactly the same area when delivering parcels to our building. Our apartment complex is a large, tall and very clearly identifiable building, and the bags were literally less than a minute’s walk from the entrance. I was even tracking the collection because I wanted to make sure everything went smoothly. According to the collection information, the driver arrived but then apparently decided they could not find the postcode or location and left, stating “Can’t find post code take me to this place.” What is particularly frustrating is that I had already provided clear instructions, the bags were clearly labelled, and the driver didn’t even call me to ask for directions. If they had simply contacted me, I could have explained exactly where to go within seconds, walked outside to meet them, or even brought all seven bags directly to their vehicle. Instead, they left without collecting anything, and I had to bring all the bags back and put them outside the apartment again. I understand that genuine mistakes happen and that finding an unfamiliar building can sometimes be difficult, but what upset me most was the complete lack of effort to resolve the problem. I had taken time out of my day to organise this because I genuinely wanted to do something good rather than put perfectly usable clothes in the bin, and it is incredibly disheartening to go through all that preparation only for the collection to fail because the driver apparently could not make a simple phone call or walk a very short distance to the entrance. Now I have to spend more of my own time tomorrow taking seven bags of clothing to another charity myself. I don’t mind donating the clothes, that was always the intention, but I do mind having my time and effort wasted when I had followed the process and made everything as straightforward as possible. This experience has completely put me off using Bag2Charity again. I genuinely wanted to support a charity and do something environmentally and socially positive, but unfortunately the collection service made the whole experience unnecessarily stressful and frustrating. Based on this experience, I cannot recommend the service and I sincerely hope they look into how their drivers handle failed collections, because a little communication and willingness to help would have made all the difference.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Shubz, thank you for taking the time to explain what happened. We're very sorry that your collection was not completed and for the frustration and inconvenience this caused.
We completely understand your disappointment, particularly after taking the time to prepare and label seven bags, provide additional location and parking instructions, and track the collection on the day. Given the information you had provided, we appreciate how frustrating it must have been to see the collection marked as unsuccessful without being contacted for further directions.
While there can occasionally be difficulties locating collection points, we agree that better communication could have helped resolve the situation. We will be raising your feedback with our collection team so we can look into what happened and how situations like this can be handled better in future.
We're genuinely sorry that on this occasion we didn't provide the reliable and convenient service we aim to offer, especially when you were making the effort to ensure good-quality clothing could be reused while supporting charity.
Thank you again for bringing this to our attention, and please accept our apologies for the time and inconvenience this has caused you. 💙
Easy to make contact
Easy to make contact. Website clear and concise. Quick collection. Parcels picked up on time. Very satisfied & will use b2c again. Will also recommend to others.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Lorna, thank you for your wonderful review.
We're delighted to hear you found our website clear and easy to use, and that your collection was quick and on time. It's fantastic to know you'll be using Bag2Charity again and recommending us to others.
Thank you for supporting your chosen charity. We really appreciate your recommendation and continued support. 💙
Excellent company
Excellent company, booking service very goid, picked up the clothes as promised, great service.
Thanks
19 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Kay, thank you for your wonderful review.
We're delighted to hear you found our booking service easy to use and that your clothes were collected exactly as promised. It's great to know you had such a positive experience with Bag2Charity.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation soon. 💙
Great experience
Great experience collected my charity bags (4) turned up on the I booked so easy will defenetly use again
18 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Janine, thank you for your wonderful review.
We're delighted to hear you had a great experience and found the whole process so easy. It's great to know all four of your charity bags were collected on the day you booked.
Thank you for supporting your chosen charity. We really appreciate your support and look forward to helping with your next donation. 💙
Very good service will use again
12 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Rita, thank you for your review.
We're really pleased to hear you were happy with the service and that you'd use Bag2Charity again.
Thank you for supporting your chosen charity. We really appreciate it. 💙
Great communications
Great communications. Collected right time and day. Choice of charity for proceeds to go to.will definitely use again
7 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Wendy, thank you for your wonderful review.
We're delighted to hear you were pleased with our communication and that your collection took place at the expected time and on the correct day. It's also great to know you value being able to choose which charity your donation supports.
Thank you for your support. We look forward to helping with your next donation. 💙
Very reliable
5 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Helen, thank you for your lovely review.
We're really pleased to hear you've found Bag2Charity to be a reliable service. Providing a collection service you can depend on is exactly what we aim for.
Thank you for supporting your chosen charity. We really appreciate it. 💙
Always easy to book and allocate to…
Always easy to book and allocate to charity of choice.
Always picked up and advised of time frame.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Liz, thank you for your lovely review.
We're really pleased to hear you find the booking process easy and value being able to choose the charity you'd like to support. It's great to know the collection updates and time frame help make the whole experience straightforward and reliable.
Thank you for your continued support. We really appreciate it. 💙
Reliable and easy
They’re great, come when they say they will and keep you updated with reminders so you don’t forget. Makes donating to worthwhile causes so easy
23 de julho de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Judith, thank you for your wonderful review.
We're delighted to hear you find our service reliable and easy to use. It's great to know the collection reminders and updates are helpful and make donating to the causes you care about that little bit easier.
Thank you for your continued support and for supporting your chosen charity. We really appreciate it. 💙
Great service
Great service and we will definitely use them again
11 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Clare, thank you for your lovely review.
We're delighted to hear you were so pleased with the service. It's great to know you'd choose Bag2Charity again for future donations.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
Great communication
Great communication.
Collection on time by friendly polite driver
20 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Marie, thank you for your lovely review.
We're delighted to hear you were pleased with our communication and that your collection arrived on time. It's also wonderful to know our friendly and polite driver made a positive impression.
Thank you for supporting your chosen charity. We really appreciate your kind words.
Team Bag2Charity 💙
Brilliant company
Brilliant company, so pleased I could donate all my shoes and clothes to charity. So easy to do and book.
They gave me a date and a time which was exactly when they collected my donation. Will definitely use them again
13 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Jane, thank you for your fantastic review.
We're delighted to hear you found it so easy to donate your clothes and shoes, from booking your collection through to the pickup itself. It's great to know our driver arrived exactly when expected too.
Thank you for supporting your chosen charity. We really appreciate your kind words and look forward to collecting from you again.
Team Bag2Charity 💙
Five stars
A great idea, and exemplary service from start to finish: easy to arrange, great comms, collection on time.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi, thank you so much for your five-star review.
We're delighted to hear you found the whole experience excellent from start to finish. It's great to know the easy booking process, communication and on-time collection all made donating straightforward.
Thank you for supporting your chosen charity. We really appreciate your kind words.
Team Bag2Charity 💙
Very helpful good service very polite…
Very helpful good service very polite staff
4 de agosto de 2026
Avaliação não solicitada
Resposta da Bag2Charity
Hi Annette, thank you for your lovely review.
We're delighted to hear you found our team helpful and polite and that you were pleased with the service you received.
Thank you for supporting your chosen charity. We really appreciate your kind words.
Team Bag2Charity 💙
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