I love the bags and the timely shipping. I have given several of the bags to friends who also appreciate the bags and the philosophy about these bags. That said, I was very disappointed and surprised... Ver mais
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Veja o que dizem as avaliações
Habe das Paket mit der bestellten Ware nie bekommen!!! Die Versandkosten iHv € 23 in die EU für ein 0,782 kg Paket werden vom Unternehmen nicht erstattet !!! Wenn ich die Ware also benötige, muss... Ver mais
A empresa respondeu
Fast service with delivery, excellent product. Love it. Good quality. Love using my bag. Could only be improved by some kind of a solid bottom in the bag possibly made of cardboard covered in fabric o... Ver mais
Beautiful bags and good customer service. The ordering process was smooth, with changes to designs being turned around quickly, and by friendly and knowledgeable customer service staff. The bags ar... Ver mais
Detalhes da empresa
- Loja de Bolsas
- Produtor de Produtos em Tecido
- Loja de Acessórios de Moda
- Loja de Malas e Bolsas
- Comércio online
Escrito pela empresa
The Bags of Ethics community spans designers, technicians, growers, tailors, printers, packers, merchandisers, buyers, and everyone along the supply chain. All Bags of Ethics products are designed to be reused several times from 50+ times of our reusable face masks, to our 5,000+ times for our reusable packaging, and ethical merchandise. Our combined knowledge spans over 60,000 global clients, over 20 years, and our aim is to bring you insight into your products. The BOE label was created to unite consumers, businesses, and makers across three key pillars: PEOPLE, PLANET, and PRODUCT.
Informações de contato
Supreme House, 12 Ironbridge Close Great Central Way, , NW10 0UF, London, Reino Unido
- +44 208 459 3260
- info@bagsofethics.org
- bagsofethics.org
3,7
Bom
65 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love the bags but not the $75 surprise fees
I love the bags and the timely shipping. I have given several of the bags to friends who also appreciate the bags and the philosophy about these bags.
That said, I was very disappointed and surprised when DHL, before delivering the bags, demanded a $75 fee before they dropped off the bags! You should let your customers know about this possible fee.
1 de março de 2026
Avaliação não solicitada
Resposta de Bags Of Ethics
Dear Mort
Thank you for your purchase and your kind review. We are sorry to hear about your disappointment regarding customs and import duties.
Please note that we do provide several clear notices informing customers that customs charges and duties may apply when importing our products into certain countries. This information is stated on our Delivery & Returns page, within the Delivery & Returns tab on each product page, and again in a final message displayed at checkout before payment is completed.
As these notices are provided at multiple stages of the ordering process, we kindly ask customers to review them carefully before placing an order.
We always aim to be transparent about potential additional charges and appreciate your understanding.
Thank you again
The Bags of Ethics Team
Completely disorganised and very…
Completely disorganised and very disappointing I would not risk ordering from them again
4 de dezembro de 2025
Avaliação não solicitada
Resposta de Bags Of Ethics
Hello Angela,
Thank you for your feedback, we’re genuinely sorry to read about your bad experience – this is not the level of service we aim to provide.
Could you please contact us directly at info@bagsofethics.org with your order number and full name ? Once we have these details, we’ll be able to look into what went wrong and see how we can put things right.
We take comments like yours very seriously and appreciate the opportunity to resolve this with you.
The Bags of Ethics Team.
Beautiful bags and good customer…
Beautiful bags and good customer service.
The ordering process was smooth, with changes to designs being turned around quickly, and by friendly and knowledgeable customer service staff.
The bags are beautifully made and very durable, made for surviving lots of trips through the washing machine, etc.
30 de junho de 2025
Avaliação não solicitada
Great Service
Great Service. Beautiful durable bag. Stylish and practical
3 de maio de 2025
Avaliação não solicitada
Voila Pansy - bad production
I both the large Voila Pansy bag and the high rounded edge make up bag. The zip on both did not work, before I even used them. Neither zip worked and I have never been able to close them, therefore never able to use them. They look nice but the quality of production is very poor. They are not cheap either and so they were a total waste of money.
5 de maio de 2025
Avaliação não solicitada
Resposta de Bags Of Ethics
Hi Jill,
We're really sorry to hear about your experience with our products. To help us look into this and resolve the issue as quickly as possible, could you please email a photo of each of the two products in question to info@bagsofethics.org?
Thank you for bringing this to our attention—we appreciate it.
I absolutely love the green tree badge…
I absolutely love the green tree badge scheme. My beaver colony have earned their badges and really engaged with the different activities. We are so impressed we are starting again with our new intake. It's so easy to order extra badges I think we will carry on with this for a long time to come.
28 de março de 2025
Avaliação não solicitada
These bags are fantastic
These bags are fantastic. Use on the beach, while travelling or just for shopping. Extremely well made. I first bought one at Doha airport, and was so pleased I found that I could get them from this company. Great price, fab customer service and super quick delivery. I will definitely be buying again as gifts. They come in black or cream and both are lovely
2 de fevereiro de 2025
Avaliação não solicitada
My bag didn’t come yet??????????????????
My bag didn’t come yet??????????????????
2 de fevereiro de 2025
Avaliação não solicitada
Resposta de Bags Of Ethics
Dear Noura,
After reviewing our records and tracking your parcel using the number provided to you upon dispatch, we’ve discovered something quite interesting—your order has been patiently waiting for you at your local post office since January 14, 2025.
We highly recommend reaching out to Kuwait Post with the same tracking number for further assistance. And, just a friendly tip for the future—if you ever have concerns about your order, our customer service team would be more than happy to assist you before assuming the worst.
Thank you & take care!
Beautiful product
Beautiful product. Excellent quality materials. Fast, reliable shipping.
1 de junho de 2024
Avaliação não solicitada
Love the book and the group pack…
Love the book and the group pack folder, good quality and great activities to try out. Badges currently out of stock but the company very kindly sent some foraging bags as a gift and will send in badges when available again. Our group is excited to get started on the activities and get back to nature
29 de fevereiro de 2024
Avaliação não solicitada
Aucune communication. Édit
Aucune communication. Aucun numéro de suivi de commande. Pas de confirmation par mail et pas de réponse au mail que j'ai envoyé. Je vois que bagsofethics a de très bons avis c'est pour ça que j'ai commandé. Mais là c'est un raté pour moi. Peut-être que pour les envois locaux ça se passe bien mais à l'international non...J'attends.
Édit: je viens de leur envoyer un mail sur l'adresse qu'ils ont mis dans leur réponse. Le mail m'a été renvoyé immédiatement car inexistant. Pour info mon numéro de commande est le suivant: 66569. Ariane n'est pas ma véritable identité. Le colis est à destination de Mulhouse. J'ai payé un envoi FedEx et c'est la Poste qui gère mon colis désormais. Incompréhensible. J'attends toujours mon colis.
16 de fevereiro de 2024
Avaliação não solicitada
Resposta de Bags Of Ethics
Bonjour
Nous sommes vraiment navrés d’apprendre votre mauvaise expérience, en revanche, et après avoir vérifiés nos données, nous n’avons aucune commande, aucun paiement ni aucune tentative de nous envoyer un email ou de nous contacter sur réseau social au nom de Ariane Des Solal.
Pourriez-vous nous envoyer un email avec soit votre numéro de commande, soit l’email qui a servi à passer la commande ou votre nom complet et adresse de livraison à info@bagsofethics.com et nous nous ferons un plaisir de vous répondre, si commande il y a.
En vous remerciant.
La team Bags of Ethics.
Merci de nous avoir indiqué votre numéro de commande. Une confirmation de commande vous a été envoyée le 09-02-2024 at 9am à l’adresse email que vous avez utilisée pour passer votre commande.
Celle-ci a été expédiée le 09-02-2024 et un email contenant le numéro de tracking de votre commande vous a été envoyé le 10:41:58.
Notre système indique que les emails ont bien été délivrées, pourriez-vous vérifier votre boite SPAM, l’envoyeur est : bagsofethics.net ?
En ce qui concerne la livraison, d’après le suivi, votre commande a été traitée par les douanes le 19.02.2024 à 13:58.
Un email va vous être envoyé de nouveau avec le numéro de suivi, merci de surveiller votre boite mail.
Beautiful quality product and the…
Beautiful quality product and the service was very smooth with the product arriving very quickly. I would highly recommend.
10 de fevereiro de 2024
Avaliação não solicitada
I love the ethics of this company and…
I love the ethics of this company and I've used them for many years. The garden tools bag I sent to a friend for her birthday was very appreciated. It arrived in time and which was important to me.
The patterns choice is getting even better now, such a wide range.
27 de janeiro de 2024
Avaliação não solicitada
Sehr schlechte Erfahrung!!! €23 für nichts bezahlt!!!!
Habe das Paket mit der bestellten Ware nie bekommen!!! Die Versandkosten iHv € 23 in die EU für ein 0,782 kg Paket werden vom Unternehmen nicht erstattet !!!
Wenn ich die Ware also benötige, muss ich alles noch einmal bestellen, erneut € 23 für ein 0,782 kg Paket bezahlen und hoffen, dass das Paket vielleicht nach einem Monat (!!!!), obwohl das Unternehmen eine Lieferdauer von 4-8 Tagen via FedEx in die EU verspricht, möglicherweise erfolgreich zugestellt wird oder auch nicht. Wenn wieder nicht, habe ich € 46 für nichts bezahlt!!!!
NEIN , danke!!! Ich denke, ich verzichte lieber darauf und bestelle woanders.
Sehr schlechte Erfahrung, leider! Schade, dass ich diesem Shop € 23 einfach für nichts bezahlt habe!!!!
1 de fevereiro de 2024
Avaliação não solicitada
Resposta de Bags Of Ethics
Dear Christina,
We fully understand your frustration at missing your parcel, especially since it took a long time for it to be released by your country Custom and Duties services.
However, the tracking link provided by us is stating that the parcel was ready to be picked up from the 22.01.2024, after a failed delivery attempt. It is also stated on the tracking link that you were notified: “the item is being held; the addressee was notified”.
So, you will understand that it is a bit unfair to put the responsibility on our team when the tracking link we provided was very clear about the parcel’s status.
Since all Bags of Ethics sale proceeds are going to charities, we do not make any profit from our online sales. The delivery amount you paid is the amount FedEx is invoicing us. In your case, on top of the delivery fee, we will now have to pay for the return of the parcel and the consignment.
Regarding the next step for your refused order, we will refund the products as soon as possible.
Finaly, we agreed to give you an exceptional discount code so you can place your order again with the same discount as the one you used to place your order. It is up to you to use this code or not.
Thank you for your understanding.
The Bags Of Ethics Team.
Super Erfahrungen, aber …
Ich habe grundsätzlich eine super Erfahrung gemacht.Einziger Punkt: Versand ist aus London, UK und daher wird ein höherer Versand veranschlagt. Das ist auch verständlich. Dass ich dann als der Postbote klingelte nochmal zusätzlich knapp 11€ für Import Zoll zahlen musste, habe ich nicht kommen sehen. Daher 1 Stern ⭐️ Abzug. Der Versand plus Zoll hat mich am Ende mehr gekostet als die Tasche selbst 🙃
Ansonsten super Erfahrung! Paket kam sicher an. Die Taschen entsprechen 1:1 dem Bild im Shop und ich bin sehr happy über die Bestellung 🫶🏼
27 de janeiro de 2024
Avaliação não solicitada
Resposta de Bags Of Ethics
Thank you :)
Everything perfect!!
Very quickly delivered in the middle of holiday season. Beautiful genuine bag in fraction of price!! I'm very happy with the product and their service.
4 de janeiro de 2024
Avaliação não solicitada
Resposta de Bags Of Ethics
Thank you
Unusual design bag
A lovely bag, good size, delivered promptly and well packaged.
4 de dezembro de 2023
Avaliação não solicitada
Resposta de Bags Of Ethics
Thank you.
Superb customer service
I had problems submitting an order online and Pete was extremely helpful in sorting it out quickly and efficiently. Many thanks!
I know from previous purchases that the quality of the items I've ordered will be excellent.
29 de novembro de 2023
Avaliação não solicitada
High quality products and excellent…
High quality products and excellent service
3 de outubro de 2023
Avaliação não solicitada
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