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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Initially I bought a pair of shoes from the sale category. I wanted to save a little money, and thought they might be pre-owned but didn't fit correctly and were returned. When I received the shoes, t... Ver mais

Avaliado com 5 de um total de 5 estrelas

When I placed my order, I didn't notice that my shoes would arrive in 4-8 weeks. An employee named Olivia wrote to me about this and asked when I needed the shoes, and I needed them in two weeks for a... Ver mais

Avaliado com 1 de um total de 5 estrelas

Had to return the shoes that were too small..cost me $36 for shipping both ways and then a 15% restockig fee for another 26 dollars sp $62 for nothing . Terrible customer service. Found another onli... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was pleased to find the brand of practice shoe that I have used before and received them in 3 weeks. It was easy to order and I received updates about shipping. My only concern is the additional cos... Ver mais

Detalhes da empresa

  1. Loja de Artigos para Dança

Escrito pela empresa

Ballroomshoes.com is an online retailer specializing in ballroom and Latin dance shoes for men, women, and youth. The website offers a wide range of footwear styles tailored for various ballroom dance championships and social dances such as salsa, tango, and waltz, quick step and more. Additionally, the site carries practice shoes and shoes for tango and social dancing, ensuring dancers of all levels can find dance shoes that meets their needs and fit their personal style. The site provides a vast selection from well-known dance shoe brands, including Ray Rose, International Dance Shoes, and Aida, Werner Kern, BD Dance Very Fine and others. It also offers a variety of related dance accessories, such as shoe brushes, dance bags, and heel protectors. The company prides itself on providing high-quality products at affordable prices and offers extensive sizing and product details to assist customers in making informed purchases. With corporate headquarters being based in Liberty, Missouri. ballroomshoes.com ships worldwide and focuses heavily on customer satisfaction, offering quick shipping and top-notch customer service. Whether you are looking for shoes for competitions or casual social dancing, the site aims to be a one-stop-shop for all ballroom dance teachers and students.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First Impression of Ballroom Shoes

Initially I bought a pair of shoes from the sale category. I wanted to save a little money, and thought they might be pre-owned but didn't fit correctly and were returned. When I received the shoes, the clip was defective and I couldn't use the strap. I contacted ballroom shoes to make arrangements to return the otherwise beautiful pair of shoes to order a brand new pair. Spoke with Olivia, who was extremely helpful. She arranged the return of the original pair, ordered the new pair, and was always responsive, efficient and overall, wonderful. The new pair arrived, and they are perfect! Couldn't be happier with the shoes, the service or the company. I will be ordering from Ballroom Shoes again.

7 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

When I placed my order April 4

When I placed my order, I didn't notice that my shoes would arrive in 4-8 weeks. An employee named Olivia wrote to me about this and asked when I needed the shoes, and I needed them in two weeks for a competition. Thank you so much for such customer service. We resolved the issue and now I have the shoes!

6 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

fishnet nylons

I ordered some fishnet nylons, the quality is great. I needed them for a show and they came super quickly. So glad they were only one state over!

7 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Order #224419

Hello, my order number is 224419. I ordered a size 7.5 US Woman's and received a European size 41 ( which is a women's 10 ). I have no way of sending the shoes back, I tried searching for a return policy or a return label but cannot find one. Please review my order number and let me know if there is anything that can be done.
Thank you.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Ballroomshoes.com

Resposta de Ballroomshoes.com

Hello Catalina,
Thank you for reaching out.

I’m sorry to hear there is some confusion regarding your order. While it does appear that the incorrect size was sent, there is absolutely a way to return the shoes. Our return policy and return instructions are clearly listed on our website.

You can initiate a return by following the return instructions here:
https://ballroomshoes.com/pages/returns-and-exchanges

Once the return request is submitted, you will receive the next steps for sending the shoes back to us so we can resolve the issue and get the correct size to you.

If you have any trouble submitting the return request, please let us know and we’d be happy to assist.

Avaliado com 5 de um total de 5 estrelas

International brand practice shoes

I was pleased to find the brand of practice shoe that I have used before and received them in 3 weeks. It was easy to order and I received updates about shipping. My only concern is the additional cost over what I would pay if ordered directly from the company, but it might end up the same with shipping. Ordering from England is a longer process and unpredictable. I love the shoes that arrived as expected.

27 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had to return the shoes that were too…

Had to return the shoes that were too small..cost me $36 for shipping both ways and then a 15% restockig fee for another 26 dollars sp $62 for nothing . Terrible customer service. Found another online IDS retailer only $7 for shipping and no restocking fee. A true rip off

13 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The easiest shopping experience

The easiest shopping experience! Ballroomshoes.com is the most reliable distributor of IDS in my experience, and they have been more than accommodating to my previous customization. Highly recommended!

22 de janeiro de 2026
Avaliação não solicitada

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