Bank of Baroda Avaliações 

I would like to share an extremely poor experience with Bank of Baroda in general and NRI customer service in particular.

Following advice from phone banking, I emailed my self-attested KYC documents to my base branch. No response. I was then directed to Nricustomercare_at _bankofbaroda.bank.in, but instead of resolving the original request, I was repeatedly sent links and asked to submit further forms/documents.

The advice given by phone banking is of no use, they are just no-brain call centre staff. The real work is done by the base branch which doesn't respond.

The biggest problem is the lack of ownership and escalation. Phone banking cannot resolve the issue, the base branch does not respond, and NRI Customer Care simply redirects you to more forms and links. Meanwhile, access to my own money remains frozen and bank makes profit on the retained money. More than 1 month and no resolution!

Finally, I suggest all potential customers to avoid this cheap Bank like covid and go for the efficient private banks. Particularly, if you are used to international Banks like HSBC, Barclays etc, you would be highly disappointed with Bank of Baroda.

On my next visit to India, I will close it and move to efficient private banks.

My experience with Bank of Baroda has been extremely disappointing. Their mobile apps keep shutting down, and net banking is constantly unstable. The security features are overly complicated, making even simple day‑to‑day fund transfers frustrating and time‑consuming.

The branch staff are not well‑trained and often behave with an unnecessary attitude, like typical bureaucrats. They also lack up‑to‑date knowledge about their own products and services, which makes getting help even harder.

Overall, banking with them has been a waste of time. Before opening an account, think very carefully—at least a hundred times — because the service quality is nowhere near acceptable.

The experience of bank of baroda jambusar branch is totally zero. Non co-operative staff and waste of time to visit bank of baroda jambusar branch

Very bad experience with bank of bank of baroda other bank staff sleep at night bu bank of baroda all systems sleep at night their CDM online banking all sleep at night

Worst service.. Oh my god. Which type bank This one.. 3 or 4 hour waiting..😳😒

There is no bank in the world . Which is worst than BOB.BOB is number one bank in the World for giving frustration,irritation to the customer. They 2 times deducted money from my account even those they knows I am student but they didn't think about it they can go very downward for completing their task . They are educated begger. And I am really telling all of you should never open your account in BOB .

Very Very worst experience with this bank whenever, I vist to this bank there is always server down. Very slow bank, They always deny to give my own money. Always have to wait for more than a hour. Even I have applied for 2times still I haven't received my ATM

Worst digital experience and very slow loading and time out.
BOB team just taking salary because of GOV bank, if same thing will happen in private, some buddy will be fired or answerable for this website distaste.

Today on 29 Jul 2026, I have contact BOB HELP LINE No 07966996009 at 1114 hrs for support but even after communication with representative and his HOD about 45 minutes, they have not having any contact No of Regional Head of BOB or other Senior Officer in channel Talod Branch at Sabarkantha , even BM is also not picking up phone since last 2 days , as salary of my Employee is stucked since three months which is not yet been credited or refunded to the company yet. so i remarks it as very bad experience in banking with BOB.

One of the worst user experience working with their online portal. These people dont understand customer needs and what will be easier for them to use considering all generes of people using banking. Whenever I went to their bank there was always someone found struggling whom I had helped and there was no banking professional there to help these people. With news of their security breach for around 1TB data so many customers are impacted and I am convinced that this is not a platform to be trusted with your money. Hate the website, hate the BOB world app - not at all user friendly. My parents had to visit branch office for each and every request. They are here to complicate your lives.

very bad service
Mere account me ₹14,000 ka lien/hold lagaya gaya, lekin mujhe na SMS mila, na email aur na hi koi prior intimation. Kai mahine baad withdrawal ke samay pata chala. Customer ko itni mahatvapurn action ki jankari dena bank ki zimmedari honi chahiye. Complaint darj kar raha hoon aur ummeed hai ki transparency ke saath jawab diya jayega.
Account me lien mark hone ke baad bhi koi SMS, email ya call nahi. Customer ko apne hi paise ke baare me mahino tak jankari na milna acceptable nahi hai. Kripya grievance aur cyber hold cases me transparent communication policy lagu karein

Bad staff behaviour,very slow process, slow working

One of the bad service I ever see that is BOB Bank of Baroda this service is very bad and even though the staff of Bob very bad behaviour with the customer and very rude behaviour with the customer and suggest and advise to every customer of the bob you would have to escape from this Bank otherwise you will face many optical and problems and many more things so this is the really think I shared with you I feel it and I experience thank you

The most idiotic staff experience at tilak nagar Mumbai branch .
15 days back my son's ppf account kyc was done in the name of upgradation in branch. Even rcvd the message of updation . At that time deposit in my son's account was denied saying no deposit possible till kyc updation is done. Today I again went for deposit in my son's ppf account and reason for not accepting was in just few days he will get 18 so only then it will be possible and mind again kyc need to be submitted at that time.
When I asked the person sitting at counter why then I was made to do kyc updation 15days back. Why I was not told then to do kyc only after he gets 18 completed the reason was system shows in that way. Now my query is query is when my kyc is done and even got a message why amt is not getting deposited . Now again my son has to do entire kyc procedure and not sure how many years it will take for updation . Since ppf account can only be opened in nationalized bank so dont have a option orwise......

Chetna at the London office was excellent and dealt with all our request and requirements professionally and promptly with out any hiccups. I have dealt with other Bank of Baroda branches when they were open in London with no major issues but this was the first time where all was dealt with in one go and all explained clearly by Chetna, so once again many thanks to her and the Branch.

Namaskar : my experiences vary from branch to branch in Guyana .
Georgetown branch seems too superior for some people living in Georgetown it seems .
Movements ; internal stirrings try to convey petty pride and egoistic sentiments at the Georgetown branch .
The MonRepos branch depicts smaller contentions on a smaller scale .
Both sides may depict sexual awareness in perverted forms . Can be very frustrating to see the limitations of outlook coming from such traditional companies .

Very poor performance customer care staff. Very bad behaviour

We have account in Pethappampatti Branch, Tripur Dist,Tamil Nadu. Its worst bank I ever seen among 3 banks I have. I give 0 point out of 10 in customer service. Reducing illegal tax saying we need to file the tax and get the refund, I dont know the reason.

Extremely disappointing experience with Bank of Baroda. It took more than six months to update my overseas address. During that time, customer care repeatedly told me I had to visit my base branch in India or send hard copies of my documents, even after I had already submitted JP-attested documents by email. Then, after I filed a complaint, my address was suddenly updated without any of those requirements. This shows there is no consistent policy, and customers receive different answers depending on who they speak to.

The problems continued when I tried to apply for a new debit card. Both Internet Banking and the mobile app kept showing errors. Customer care simply told me to "try again later" because their system might be having issues. It seems their system is always having issues.

The biggest surprise came when I asked them to block my old debit card because I had lost it. The representative told me their records showed that no debit card had ever been issued to my account—even though I had been using a Bank of Baroda debit card for years.

I've used six different banks, and this has been the worst banking experience I've had. Poor systems, inconsistent customer service, and unnecessary delays. I hope the bank seriously improves its processes and customer support.

Just with due respect I just want to tell you India is a democratic and secular country and I'm a proud Indian Muslim henceforth any discrimination is against constitution

Mudde hi lakh bura chahe wahi hota hai jo manzure quda hota hai

Proud Indian Muslim