Banner Life family of companies Avaliações 2.470

I would not trust Banner with take out, let alone my family future

Great company with knowledgeable and friendly staff.

Spoke with a person, not a computer promp. Call was handled very courteously & professional.

An employee named Shajna is responsive, competent and kind. Not a five as I first reached a robot- I needed the genuine human voice.

Kiren was able to help us work through what we needed to take care of our problems the first time!

Whenever I needed help the company always helped me, in January it really helped me out they let me make quarterly payments,..couple days ago Joy helped me make bank account change that I could have never figured out on my own, it was very complicated to, going back and forth between different windows, but Joy was very patient and she saved my day!

Fast and Professional Customer Service. Friendly, Knowledgeable Staff.

Great communication they take you through the whole process and get you grounded. Very straightforward honest communication.

Getting to a live agent was relatively easy.

I had a great experience with the help of my customer service agent Laura, who explained everything clearly and helped me feel more comfortable with my decision to make changes in my policy.

I called in to customer service and got Hailey on the line. Wow! Hailey knew just how to answer my questions and get me a document that I needed. Personal customer service will win out over AI every time!

Agent signed me up with my nickname instead of my legal name. I said during call it needs corrected and they said they would fix on the back end. Big mistake... submitted all the additional documentation they requested to update proof of my legal name. They said they will keep information on file but refuse to correct the policy name so looking elsewhere. I'm not going to trust them when my family needs them

Molly soooo sweet kind professional courteous took her time maybe feel comfortable relaxed nooo stress explained everything in detail ❤️🙏🙏👌👌😊😊👍👍👍

Excellent service, great product and custom satisfaction

It was easy for me to get a real person on the line to speak with. The customer service reps that I spoke with were polite and knowledgeable about my policy.

Excellent customer service! Friendly!

I've called into the customer service line several times. I appreciate that you don't have to jump through a lot of hoops to get to a live agent. All the agents I've worked with have been helpful and easy to understand.

Very good company

Very good term life insurance company never had any issues always reaching out to customers to make sure there’s no updates needed.

Easy sign up and reasonable premiums for coverage. We have used Banner for the past 20 years.