Basecamp Avaliações 

40
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The Basecamp 5 update has been the worst update migration experience and I've been a user since Basecamp classic. The number of process breaking changes are so long, we stopped tracking them. Basecamp... Ver mais

Avaliado com 2 de um total de 5 estrelas

Basecamp has until now been a solid project management software but the new update (basecamp 5.0) is terribly designed and looks awful - awful use of negative space, hidden icons, and it crams your im... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Our business has used Basecamp for many years now. We've loved how easy it was to invite clients to and was a straightforward and easy-to-use project management platform. The new updates rolled out wi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The most I love about Basecamp is that you can set up custom access settings for clients making it one of the most valuable project management tools for agencies out there. However, It lacks some esse... Ver mais

Detalhes da empresa

  1. Fornecedor de software
  2. Plataforma de colaboração pela web

Escrito pela empresa

The refreshingly straightforward project management system that’s rock-solid and easy to use.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

40 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(40)

20 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I was not satisfied with the basecamp's…

I was not satisfied with the basecamp's work and cancelled the support. I have requested a refund of the money they requested. I have been waiting 6 months for restitution. They continuously say they will submit my refund. I am unable to get support. The customer service is horrible. I suggest not using their service

10 de novembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Basecamp 4.7.5 losing data

I am using basecamp 4.7.5 and I am really starting to hate basecamp. The database seems to get corrupted often and I lose data. I do regular backups (almost every time I make a set of changes). Recently I started Basecamp and it said the List file was corrupted (again). I restored a previous Backup and found that was also corrupted and so had to go back to the backup before then. So I lost all the data from my last trip. Sigh!

7 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Basecamp is special...

While a small part of me leans towards a rating of 4 instead of 5, due to it lacking the same level of polish as its predecessors #1 or #2, the overall experience remains exceptional. Basecamp offers a range of fantastic tools that prove useful for staying organized and accomplishing tasks efficiently.

10 de julho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Dated software

In a few years there was not a lot of changes in the product but marketing was getting better every year.

I was waiting to provide more updates inside product instead of only driving more customers to it.

Generally simple in usage but with all the alternatives is a bit dated software.

2 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fan since version 1

I’ve been using Basecamp since version 1 and I always loved it. Sure, there are some features that I’m missing sometimes. But every time I try out other project management software, I am overloaded by dozens of features I don’t need. So I guess it’s nicer to miss one or two big features than having way too many.

The biggest advantage over their competition is the communication with your clients. No other software has this nailed down quite as Basecamp.

Comparing Basecamp to its competition, for me, is like comparing Mac OS to Windows. One feels like it’s designed by an actual designer who has the end user in mind, the other feels like you had some engineers hack together every possible feature and later on get a few designers put everything together, without them talking to each other.

There is only one thing that bites me every month: the price. Sure it’s worth it, but I know that it was less expensive in the beginning. And that bothers me, because as I said I’ve been using Basecamp since version 1, but at some point I had to create a new account and so I lost the lower price. That makes me sad every month.

1 de setembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Project Management software for Agencies

The most I love about Basecamp is that you can set up custom access settings for clients making it one of the most valuable project management tools for agencies out there. However, It lacks some essential features that other commonly known PM tools have, i.e. statuses for tasks or task lists.

23 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great user experience

Great user experience. Very clean and makes organizing projects very easy. Only wish there were templates for best practices for setting up projects

14 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Basecamp

I've always loved Basecamp and have used it for a variety of projects and for personal use as well. It's simple enough to wrap your head around but still has the features you need to get stuff done. It's by far my favorite project & management and team communication tool out there.

Additionally, they have a great email app, Hey, which has worked wonders in terms of literally saving me hours a week.

Their books It Doesn't Have To Be Crazy At Work and Rework are some of my favorites, and their Rework podcast is one of my favorites as well.

Their customer support is some of the best I've seen, often getting back in two or three minutes. Plus, their pricing is extremely fair, and on the low end for all the features provided. I love the fixed pricing model vs per user.

All things considered, I highly recommend Basecamp.

13 de agosto de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

It is a very simple project management…

It is a very simple project management tool that does a lot things decently, just not great. It can do a checklist, but not recurring to-dos. Attached files get embedded so they take up a ton of space. The design of the interface is visually appealing but not the best user experience. The search doesn't do a great job. The folder and document management system is very simplistic. The clientside emails have problems with nested threads and no signature.

It is great if you're looking for something simple or work with a lot of contractors that can be added to on a per-project basis.

It could be so much better if they'd listen to their users more. I would have switched away a long time ago if it wouldn't be such a nightmare to move project management platforms.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Basecamp is a fantastic tool

Basecamp is a fantastic tool. I was disappointed when they discontinued their free and tiered versions few years ago. But now, with this update, small businesses can thrive.
On Nov 2019 they launched Basecamp Personal, which I find suitable for my needs

15 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I use Basecamp for managing projects

I use Basecamp for managing projects, my clients like the fact that we can collaborate without problems with lost emails and file upload restrictions.

I like it because i have a reliable way of documenting projects, ensuring that clients have a consistent experience for each project and the fact that i can create a new project from a pre-done template.

The webiste has never let me down and I often use the app when on the move. In theory it's not just for web designers either, anyone managing projects could use it.

23 de abril de 2018
Avaliação não solicitada

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