Great customer service! There were some initial issues with TNT/Fedex and my parcel but they did everything they could to help and support so I could get my delivery. Which I received after a slight d... Ver mais
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Veja o que dizem as avaliações
Super quick delivery and really nice and good quality stuff definitely will buy it from them again , it worth it more than the price..
The shoes are exactly as in the pictures and of good quality. I have ordered all my shoes there and im very satisfied with the service and price-performance TOP!!
Den här företag eller person(basoles) är bedragare för att jag har beställt skor därifrån för nästan 2 månader sen och har inte fått varken skor eller mina pengar tillbaka. Jag betalade tullavgift som... Ver mais
Detalhes da empresa
Escrito pela empresa
BASOLES is a handmade shoes brand. We offer quality unique shoes and clothes for men and women.
Informações de contato
KURTKOY MAH. HISARCIK SK. NO:15/B (BASOLES), 34912, ISTANBUL, Turquia
- +905431737008
- info@basoles.co
- basoles.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The shoes are of very good quality
The shoes are of very good quality, I am very satisfied. The customer service is very professional and responsive.
Like your shoes
Like your shoes, everything looks like on pictures. Thank you guys
I bought 2 pairs of loafers for my…
I bought 2 pairs of loafers for my husband. everything is like on pictures. Thank you guys to help with choosing the correct size
Thanks for your service
Thanks for your service. It was my second purchase from abroad. I received my shoes in 2 days. They are in good condition , good quality
Dear friends
Dear friends, I would like to share with you a bad experience with this seller.
I ordered some sneakers, size 42 (according to the size chart). The goods arrived, the shoes had unglued areas and the size did not correspond to reality at all. I wrote to the helpdesk and asked for a solution. They gave me a choice, either to send them back at my own expense (note not to Turkey, but to Portugal), or to keep the sneakers and order new ones with a discount of 30 Euros (code EUR30), but size 43. The lady at the helpdesk assured me that all models are the same size. I did not like paying shipping costs, so I ordered another, a different type. I paid again and they came, but completely (size maybe 44, 45 in reality) and terrible quality. I returned the sneakers at my own expense and gave the seller a choice, let him send me a smaller one, but refund the full amount. The answer is pay the postage and we will send it, or return it, but deduct 20 Euros. So they deducted and sent a smaller amount. I am preparing a letter to the Chamber of Commerce of Turkey and Portugal and at the same time to the manufacturer of sneakers (REBEL Company) with information about how Basoles deceives clients and does bad advertising. Do not buy anything there, poor quality, service.
Excellent service and price...I'm very…
Excellent service and price...I'm very happy with my shoes and the delivery was very quick ! I will buy more shoes in the future here for sure !
Very good service and A clear…
Very good service and A clear communication👌
ACHTUNG!! Versteckte Zollkosten und kein Kundenservice!!
Ich habe mir 2 Paar Schuhe bestellt. Dabei wurde mir nicht gesagt, dass die Ware aus der Türkei nach Österreich geliefert wird und ICH ALS KUNDE die Zollkosten übernehmen muss!!
Ich habe nun 60€ Zollkosten zahlen müssen, obwohl dies nie bei der Bestellung angezeigt wurde!
Ich habe Basoles per Email und via Kontaktformular kontaktiert, jedoch bekam ich nie eine Antwort.
NIE WIEDER!!
Gerçekten çok iyiydi ayakkabılar ve Tam…
Gerçekten çok iyiydi ayakkabılar ve Tam istediğim şeydi. Hatta daha kalitesi daha iyiydi ve çok iyi ilgi gösteriyorlar ve ben herkeste tavsiye ediyorum.
Quality
Super quick delivery and really nice and good quality stuff definitely will buy it from them again , it worth it more than the price..
Very good shoes i have 5 pairs of them…
Very good shoes i have 5 pairs of them really good looking shoes, they get compliments every time 👍🏻🤝🏻
Il pacco è arrivato in tempo,e le…
Il pacco è arrivato in tempo,e le scarpe corrispondono a quelle in foto
Perfetto grazie
Top livraison top chaussures et top…
Top livraison top chaussures et top service clients
Very good quality shoes
Very good quality shoes. Same as the picture. Doing my second order now different color😊
TOP shoes
The shoes are exactly as in the pictures and of good quality. I have ordered all my shoes there and im very satisfied with the service and price-performance TOP!!
The shoes didnt fit and didnt like the…
The shoes didnt fit and didnt like the shoes. Tried sending it back but they started coming with ridiculous return prices just so i changed my mind. Never buying from them again, ever!
I received my order very quickly
I received my order very quickly. there are no hidden tax costs. very good quality sneakers. I will be very happy to order again
Fast delivery cool designed shows
Fast delivery cool designed shows. I hope they will hold long. No extra taxes.
Muy buenas zapatillas.Recomendable al…
Muy buenas zapatillas.Recomendable al 100%.
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