Excellent communication and service. They telephoned me to arrange a delivery day that suited me. I ordered a bath, side bath panel, drain and overflow thingy and taps. Everything was delivered in p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Delighted with my purchase. Had been looking for ages to get bath panel to fit . Glad i eventually found one. Great correspondence with your company !! Kept notified at all times. Would recommend yo... Ver mais
A empresa respondeu
Haven’t had the radiator installed, yet. But it looks great. The entire on-line purchase was excellent as was delivery/communications. Only minus was the company couldn’t give me a decent time band t... Ver mais
A empresa respondeu
Fab company, best prices, fast delivery, no flaws, would definitely recommend. Ordered a whole Eastbrook bathroom suite, from them, thrilled with it really modern and excellent quality. Upgraded the b... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Looking for the best deal for your Bathroom goods? Well, you are in the right place! Here you can get top products for super low prices & FREE Delivery on orders over £249 to UK mainland! With lots of products for you to choose from we're sure we've got the perfect products at the right price for your budget! Take a look at our products - https://bathroomdeal.com/
Informações de contato
Styles Lane, GL4 0XF, Gloucester, Reino Unido
- 0118 3247788
- sales@bathroomdeal.com
- bathroomdeal.com
4,8
Excelente
167 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy customer!
Very speedy delivery of bathroom furniture.. an issue with a damaged unit was quickly resolved with delivery of replacement item. Friendly and helpful staff and great communication throughout. Satisfied customer!!
18 de julho de 2023
Resposta da Bathroom Deal
Good afternoon,
Thank you very much for your review, the team here at Bathroom Deal are very happy that you are satisfied with the service you have received from us and particularly our customer care team.
Have a wonderful day!
The Bathroom Deal team.
Would recommend.
Best price around. Quick service. Reliable company with good customer care. Would recommend.
18 de julho de 2023
Resposta da Bathroom Deal
Good morning Caroline,
Thank you for your kind words. Here at Bathroom Deal we take great pride in our customer care and we're pleased that you've had a good experience with us. It's always a pleasure to serve customers like you.
We look forward to hearing from you again soon!
Kindest regards,
Bathroom Deal Team
Resposta da Bathroom Deal
Good morning Ann,
Thank you for your review. We pride ourselves on our service and high quality products.
Kind regards
Bathroom Deal Team
Brilliant service and products
Brilliant service. My bath taps came very quickly. Very well packaged. The taps are very high quality and exactly what we wanted.
24 de julho de 2023
Resposta da Bathroom Deal
Good morning,
Thank you very much for your review! It means a lot to us here at Bathroom Deal.
Kindest regards
Bathroom Deal Team
Resposta da Bathroom Deal
Dear Mrs Hunter,
Thank you very much for your review! It means a lot to the team here at Bathroom Deal.
Kindest regards,
Bathroom Deal Team
Fab company
Fab company, best prices, fast delivery, no flaws, would definitely recommend. Ordered a whole Eastbrook bathroom suite, from them, thrilled with it really modern and excellent quality. Upgraded the bath to one that holds the heat longer and is stronger a Beaufort, really pleased I did you can tell the difference. Review is of the Malin bath with Northall toilet and sink.
24 de junho de 2023
Resposta da Bathroom Deal
Good morning,
Thank you very much for your review, the whole team here at Bathroom Deal are very happy that you are satisfied with the service you have received from us. It's always a pleasure to serve customers like you.
Have a wonderful day!
The Bathroom Deal team.
Really helpful and great communication
20 de junho de 2023
Resposta da Bathroom Deal
Good Morning Dianne
Thank you so much for the review, the team here at Bathroom Deal are extremely happy that you are satisfied with the service you have received and extremely grateful for the kind words.
Have a wonderful day!
The Bathroom Deal team.
Easy to order right product and prompt…
Easy to order right product and prompt delivery
26 de maio de 2023
Resposta da Bathroom Deal
Dear William
Thank you for taking the time to review us!
We are really pleased that you have found our products and service satisfying and easy to use!
We look forward to dealing with you again soon!
The whole Bathroom Deal team thanks you.
Shower Enclosure
Never heard about my shower enclosure for about a week.Then rang the lady and it was delivered the next day.Thank you .
24 de maio de 2023
Resposta da Bathroom Deal
Dear Neil,
We really appreciate your order and review of your product and service!
Here at Bathroom Deal service is our top priority so we love to see our customer interacting with us via reviewing platforms.
We look forward to dealing with you again soon.
Bathroom Deal Team
Excellent price and free delivery
Excellent price and free delivery. Friendly delivery and product perfect.
23 de maio de 2023
Resposta da Bathroom Deal
Dear Jeremy,
Thank you for taking the time to review your transaction with us!
We are glad that you are satisfied with your product and experience with us and look forward to dealing with you again soon!
Kindest regards
Bathroom Deal Team.
Excellent service and the item was…
Excellent service and the item was absolutely fantastic. Arrived on time.
I WOULD RECOMMEND THIS COMPANY. BRILLIANT
12 de maio de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Good afternoon!
Thank you very much for your kind review, it means a lot to the team here at Bathroom Deal to know that our customers are receiving a great product and service!
We look forward to seeing you again.
Kindest Regards
The Bathroom Deal Team.
0118 324 7788
Sales@bathroomdeal.com
BathroomDeal.com
Basin order
This issue has now been resolved. BathroomDeal are not the company arranging delivery. This was not specified on completion of the order or on the confirmation email. If I had been aware then I would have answered the calls. Being self employed you get a lot of calls from outside the area that you work, so often they are ignored and not answered. I have altered my stars to 3 to reflect this and maybe BathroomDeal can improve customer service.
Ordered a basin form the company on the 4th May 2023. Received email to let me know the order had been received and a member of staff would contact me for delivery. As of the 10/11th May still no contact. Called company on phone line which went straight to answer phone. Left message for them to contact me but still no contact. One irate customer awaiting the fitting of their basin.
M Jepson
11 de maio de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Dear Mr. Jepson,
Thank you for taking the time to write a review, Bathroom Deal is always striving to improve our customer's service, so your comments are very valuable to us.
We are sorry to hear of this issue but as with many other companies, we find it is more cost-effective and efficient to outsource our delivery service. The delivery service we use is a customer and communication-focused method where all our customers will get contacted to arrange the best day for delivery and also provide all the information regarding the delivery including timescales. They are also specialists in fragile goods handling which because of the nature of goods we sell is a very important factor.
According to our records, we left you a voicemail on 05/05 at 12.33 and again on 11/05 at 11.22 before arranging the delivery with you a little after the second voicemail. But if these were not received I can only apologize.
If you should have further questions or queries regarding your delivery or any of our products please do not hesitate to contact us.
Bathroom Deal Team
0118 324 7788
Sales@bathroomdeal.com
Good quality products
Good quality products, very good in value. Delivery was delayed by a day, constant phone and messages updates from them making sure it was delivered the day after. Will be buying from them again if redoing my bathroom.
27 de abril de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Dear Andy,
Thank you very much for your review! It means a lot to the team here at Bathroom Deal. We look forward to hearing from you again soon!
Kindest regards
Bathroom Deal Team
Excellent company and service
Excellent company and service, Charmaine was extremely helpful in all aspects of the transaction!
21 de abril de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Good Evening Howard,
Thank you for your very kind review, the whole team here at Bathroom Deal are thrilled that you have had a good experience with us and we look forward to dealing with you again soon!
Have a wonderful weekend!
The Bathroom Deal Team.
I ordered 2 shower screens from…
I ordered 2 shower screens from Bathroom deal and was contacted quickly to arrange delivery, the order was delivered on time. When I found a problem I was a little concerned as I had read the reviews on here. I rang bathroom deal and the lady on the phone was very helpful, immediately offering to collect and refund the order, however I said that I would just like a replacement and again that was sorted swiftly. I am really pleased with the screens and would definitely use Bathroom Deal again.
11 de abril de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Good Morning Lindsay
Thank you very much for the review, the whole team here at Bathroom Deal are extremely happy that you are satisfied with the service you have received and extremely grateful for the kind words. It's our pleasure to serve customers like you.
Have a wonderful day!
The Bathroom Deal team.
Really bad descriptions
Really bad descriptions, they are misleading with their pictures and you pay a lot of money for something that is far away from reality and what you expected. Avoid by all means!
16 de março de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Good morning Laricea,
Sorry to hear that, I see that you have placed 2 orders with us, 1 on the 7th of march for a Vantage shower side panel and a riser kit with soap dish, and then another order on the 9th for a vantage pivot shower door. Your order over the weekend has not yet been dispatched.
I would like to understand what part of our descriptions mislead you, and how the product differs from what you expected. Service is our top priority and we will work tirelessly to resolve your issue so that you get the products you require.
Please either respond to this message or email me at Logan@bathroomdeal.com and we can sort this out.
Please do not use this company!
I purchased an electric radiator which didn't come with the parts it needed to power it - this wasn't made clear on their website (they told me a pop up should have told me, but it didn't). After receiving the item and realising it wasn't compete they then told me I needed to pay extra (almost £150 on top of a £300 radiator), for those parts. I then asked for a refund to which they charged me £50 to process/return. I am coming to the end of a renovation project and have never had any issues with companies to this extent.
1 de março de 2023
Avaliação não solicitada
Resposta da Bathroom Deal
Hello Charlotte,
With an order of any radiator or towel rail, once you have chosen your required specification and added it to basket it will pop up with the additional items you will need, for example if I am repeating your process then it will first come up with the Fluid Filling service that you will require (which is where we fill the radiator and then fit your chosen element)
Once you have added this to basket you would then need to go through to the next step, where it will show you the elements that will fit this radiator, for example for the radiator you picked there is only one element that will fit, the Type A 100-Watt element.
Once you have added this you have finished the process.
If you follow this link, back to the product you processed, https://bathroomdeal.com/product/heating/heated-towel-rails/windrush-traditional-towel-radiator/?attribute_pa_width-mm=500&attribute_pa_height-mm=950&attribute_pa_fuel-type=electric
Then choose the 500 by 950 and electric heating method as you picked for your order then it will take you through this process.
As you can see there is a comprehensive process for helping you through your ordering process.
Kind regards
The Bathroom Deal Team
Absolutely fantastic company to do…
Absolutely fantastic company to do business with and the best prices for good quality. Great customer service too! Would definitely recommend
24 de janeiro de 2023
Avaliação não solicitada
Great product and super price
Great product and super price. The cheapest around.
Super fast delivery and excellent customer service.
8 de novembro de 2022
Avaliação não solicitada
Simply the best !
This company have been fab, going above and beyond to help me .
The best bathroom company I’ve dealt with whilst doing my shower room.
They answer their phones promptly are polite friendly and knowledgeable.
Thank you 😊
12 de outubro de 2022
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.