From the outset, we were treated with consideration and warmth. The tradespeople supplied through BP were highly professional, kept the working and access areas not only clean, but safe at all times... Ver mais
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Veja o que dizem as avaliações
Why are you seeking reviews for this company when they are insolvent? Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification u... Ver mais
Ordered 2 toilet seats online. Was a bit worried when I received 3 confirmation of orders, 2 from BP and one from Plumb4less. Investigation showed BP had been taken over last year. After no despatch... Ver mais
A breathe of fresh air! Second to none quality customer care and competitively priced great range of products. They really do go the extra mile and are definitely a cut above the competition. I’m... Ver mais
Detalhes da empresa
Escrito pela empresa
www.bathroomplanet.com is a leading online bathroom retailer. Our website is packed with discounted brands, offering quality products at a value-driven price. Since December 2022 BathroomPlanet.com is under new ownership.
Informações de contato
Unit 2, 2M Trade Park, Beddow Way,, ME20 7BT, Aylesford, Reino Unido
- 01622 580 200
- sales@bathroomplanet.com
- bathroomplanet.com
4,2
Muito Bom
2 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid for a toilet.. never received
Paid for a toilet. Received an email saying out of stock for 2 weeks (which was a lie) then they went into liquidation and I cannot get my money back from the bank because I didn’t pay on credit card. Not sure why you’ve sent me a review email for something I will never receive and I’m out of pocket £364!!
1 de agosto de 2022
Terrible
Received an email asking for feedback. Is this a joke? Company is on liquidation; got my money and never delivered what I ordered. Obviously one star
28 de outubro de 2022
IN LIQUIDATION
IN LIQUIDATION. TOOK PAYMENT AND DID NOT SUPPLY GOODS. REFUND YOUR CUSTOMERS - IMMORAL PRACTICES.
28 de julho de 2022
Order never arrived
Order never arrived! I felt mislead by the company as they took the payment and told me the items were out of stock and there would be a short delay. A few weeks later the company creased to trade which left me out of pocket without the goods. 0 for customer service!
30 de agosto de 2022
I purchased ( supposedly an in-stock…
I purchased ( supposedly an in-stock item) a shower valve to the cost of £150.86 on 31st July 2022 - got an email saying it was out of stock and would I wait… so being patient and a decent person …. I waited, and waited… no further communication from them since their first email message- chased them a few times via email no answer. Never received my goods and it’s now 10th October 2022, no refund despite requesting via their email; not so much as a reply from them. The phone number is out of action so must be a scam company, I’m trying to claim my money back. It’s not a massive amount of money but why should they have it? Now I have to fiddle on trying to get money returned via bank.
I HOPE TO SAVE OTHERS TROUBLE!!!
Their website needs to be taken down. DO NOT ORDER FROM THEM x
31 de julho de 2022
Avaliação não solicitada
Rogue company to avoid
I placed an order for a Shower Tray as it was showing as in stock and will be delivered in 3 days.
They came back after a few days saying it will be 2-3 weeks of wait. I requested for a refund and they said the refund will be issued soon.
This was arranged in July and even now in October they didn't process the refund. The contact number they provided on their website, 0333 444 9444 is not in use.
A rogue company to avoid at any cost.
28 de julho de 2022
Avaliação não solicitada
Do not buy anything from this company
Do not buy anything from this company. I have not got my money back . They appear to have gone into liquidation.
11 de agosto de 2022
The worst experience ever
The worst experience ever! Please don't fall and do not buy anything from them. 100% you are going to loose your money. They are in liquidation atm. I haven’t received the items ordered neither the refund. Very disappointed
5 de setembro de 2022
Ordered toilet 10 days before company…
Ordered toilet 10 days before company went into liquidation,no toilet and waiting to be reimbursed not happy
29 de agosto de 2022
Ordered a toilet cistern and was told…
Ordered a toilet cistern and was told it was on back order. So I cancelled and asked for a refund only to be told the company had gone into liquidation. And their website is still active, taking payments with no intention of delivering goods. Absolutely dreadful experience. Trying to clawback the money through my bank. AVOID THIS COMPANY
7 de setembro de 2022
In liquidation
After spending just over £600 with bathroom planet and waiting for my delivery on 22nd August, bathroom planet went into liquidation taking my money with them.
7 de setembro de 2022
DO NOT BUY FROM THIS BUSINESS
WARNING They have gone into liquidation. Before that, they took £1000 of our money, mislead us, lied and refused to cancel or refund us, then liquidated and we can’t get our money back. Terrible business.
7 de setembro de 2022
Do not buy from this company
This company is in liquidation but still appear to be trading. They have taken my money but not delivered my goods. Do not buy anything from them.
7 de setembro de 2022
Company went into administration…
Company went into administration without delivering goods.
7 de setembro de 2022
They've gone into liquidation!!! Took our money then didn't order anything
They've gone into liquidation!!!
7 de setembro de 2022
This is the worst company I’ve had to…
This is the worst company I’ve had to deal with, they take your money and two or three days they say they don’t have the items and that will take 4-5 weeks to get it back in stock them you ask for a refunds and the company them reply saying company when to liquidation.
Buy buy to your money
Very very bad experience with this lot.
7 de setembro de 2022
The company has went into liquidation…
The company has went into liquidation owing me £900
no contact from them at all SHOCKING
7 de setembro de 2022
Product was not delivered
Product was not delivered. Company no longer trading. Trying to recover my money.
If I could it would be minus 5 stars.
6 de setembro de 2022
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