Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Ver mais
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Veja o que dizem as avaliações
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Ver mais
We ordered a shower and basin tap in October 2024. Delivery was prompt, but for various reasons I did not fully fit the shower until January 2026. I then discovered a leak and found that the three w... Ver mais
Ordered Amy 1100mm Combination Toilet and Sink Unit plus mixer tap (anthracite) My order was processed promptly and quickly delivered to my home. Very happy with my new downstairs loo furniture, how... Ver mais
Detalhes da empresa
Escrito pela empresa
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Informações de contato
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Reino Unido
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent personal service
I made an error in my order but Jake was very attentive and sorted it all out for me. Unexpectedly good personal service for an internet based store.
This company is par excellence
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with the new correct sizes. And moreover reimbursed my outstanding balance straight away site unseen. Old fashioned rare genuine top drawer customer service. From the boys in Wales.
Great choice
Great choice, prompt delivery and good quality products.
Great delivery and the bit does the job…
Great delivery and the bit does the job thanks Laurence
5* Customer Service
Beautiful quality items, great price and well packaged for delivery. We had a nightmare with the third party courier but Jake at Bathroom Point went above and beyond to make up for this. Great customer service goes a long way, we would order again and recommend to others.
Disappointing leaky seals
We looked at tons of shower screens and read the reviews and chose the hinged one as it gave us a little extra length.It came very quickly. The instructions were a bit confusing and we had to have the door folding outwards as it hit the shower going inwards.The rubber seals were extremely difficult to get on and very flimsy.Hence we are getting water leaking under the seal and onto the floor.We have to wipe the water off the edge of the bath with a towel each time we use it.Luckily we haven't put the new floor down yet.
Fantastic customer service
Fantastic customer service, really appreciate it when Jake goes above and beyond to get back you you
Highly recommend
I ordered a shower tray and a shower unit online and their were issues with the delivery but the level of service offered went far beyond the expected. Jake worked hard on finding solutions to get the product to me on time and I hope the company sees what an asset they have in him.
Exemplary service
Had no idea you only started up in business this year because it was all so smooth and efficient. Here is a company which does more than pay lip service to customer care... you actually DO care about your customers and I felt valued throughout. My two email queries were answered promptly and charmingly; the prices were competitive, delivery was prompt, well packaged and I was kept informed. This is how all on-line shopping should be. It obviously CAN be done! Thanks guys .
Great products for a really fair price
Great products for a really fair price, quick delivery with updates
Straight forward transaction
Straight forward transaction, nice item, no hidden fees. I was expecting an email to say there will be an extra delivery charge because I live in a rural area, but they were true to their word.
The plumber mentioned that the item was…
The plumber mentioned that the item was used because dirty water splashed out of the mixer. I didn't reach out to the company to return it because I would have had to pay more for the plumber to come back on a later day to replace it. I won't be purchasing anything from this company again.
Great service
Great service, fast delivery, taps are lovely and will go lovely in my new bathroom once fitted
Value for money
Ordered a thermostatic shower
Ordered a thermostatic shower, I am so pleased with my purchase, was kept informed the whole way right up to delivery, first class service.
Absolutely brilliant company!
They say first impressions matter. My very first impression speaking with someone in customer service got me hooked. They were honest, courteous and friendly. I felt the humility of a small, family-run company.
I bought a Litchfield i6 1200mm Sliding Shower Door and side panel. This turned out to be such an excellent product, sturdy and very well made. Delivery was seamless and on time, which meant we had no delays to our house revamp project.
I recommend this company without any reservations and would happily do business with them again. I experienced no issues whatsoever and I simply cannot fault them in any way. Truly exemplary!
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