Supplied a hot tap for a kitchen. Started leaking after 11 months. It had a 2 year warranty. Sadly messaged several times no response !! Avoid
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BE AWARE of this awful companies 30DAY policy !! Delivered a broken product. Purchased a built in cistern and wall hung pan with seat. We fitted the whole bathroom from nothing including plumbing tili... Ver mais
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don'... Ver mais
A empresa respondeu
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We are dedicated to being the UK's leading online retailer of quality bathroom products at surprisingly affordable prices.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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Great customer service.
Received my items today as scheduled however one item was missing.All packaging was damaged & haven't had the time to inspect the contents as yet to see if they are damaged.Unhappy with the delivery charge of £50 after spending nearly £300 in goods.
A representative from bathsupermarket contacted me immediately after my first review & was extremely helpful & understanding.After identifying what item was missing he has arranged delivery of the missing item for two days time.He also as a kind gesture agreed to refund my delivery charge which he really didn't have to do.This is the first time I have used this company & will almost certainly be using again.

Resposta da bathsupermarket
V poor delivery service
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don't even know where the missing parts are. Had to cancel bathroom fitter twice now. Decent product. Rubbish service. Look elsewhere.

Resposta da bathsupermarket

Resposta da bathsupermarket
Ignore messages, don't answer phone
I did have 1 reply, but after this no reply to 3 emails in 3 days. Never answers the phone.
I want to return the mediocre expensive product for a refund, will have to do a card charge-back.
Quality products.
Excellent customer service, a special thanks to Aileen, for sorting out my problems, with items damaged in transit.
Excellent Customer Service
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc. Despite not opening the boxes for several weeks after delivery, this company were happy to replace a cistern which had been broken in transit, no questions asked, and it arrived the day after we had contacted them. The items are lovely, good quality and excellent value for money.
Tumbler with holder
Arrived well before expected delivery date. Good value for money. Would defiantly buy again from this site.
Great
Had chip on toilet that was delievered. They exchanged next day delivery. Toilet was great at great price. Will use again
Excellent Servicce
Prices great and service great. The company dealt with some problems with my order. No fault of theirs but of their logistic company and everything was put right immediately. Even getting a loo to me within 6 hours of my first contact with them to say it was damaged. Thank you Aileen. The best judge of any company is when things don't go right and they deserve the 5 stars for the way they handled the problems.
Good quality, good service
Products are good quality, delivered when stated. One product was missed off the order, I rang the company, spoke to someone after a few rings, they sent the item the next working day. Not fitted them yet but so far so good.
Great service.
Easy to use website. Chose your delivery date and you get notified of a delivery time. Delivered well within time slot.
Also great for the little bits difficult to get!
Had difficulty obtaining a replacement damaged part but this Company had the answer and the purchasing and subsequent delivery were first class.
Excellent quick service
Item delivered within 48 hrs and fitted. Good quality robust shower enclosure. Cannot fault the service.
A1 service A1 products. More than pleased
A1 service A1 products. More than pleased!
Excellent
Excellent, fast delivery & good communication. Would recommend. Thank you
Great service
Cannot fault the service we received an item was damaged in transit rang customer service who sent out a replacement the very next day
We would highly recommend to friends and family
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