I ordered a 2024 Atlas for my son, that arrived in 2 days. Unfortunately, the shipping company damaged the bat in transit. I text Bats Plus at 7pm, not expecting a response and got an immediate resp... Ver mais
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Veja o que dizem as avaliações
Received my bat in five business days Pennsylvania to Alaska. Would have been four days except for a federal holiday. Yes, shipping to Alaska is more expensive, but the business clearly places a pri... Ver mais
I mistakingly bought the wrong size. I realized it immediately after once looking at my emailed receipt. I called the number on the website and spoke to a real person who said it was no problem and he... Ver mais
I was able to finally get the time to break the bat in and realized just how good it is. Which then made me think about the buying experience I had. The fast ordering and even faster one day FREE ship... Ver mais
Detalhes da empresa
Escrito pela empresa
Please visit www.batsplus.com to view the products that we stock.
Informações de contato
209 Corinthian Avenue, PA 19029, Essington, Estados Unidos
- 610-209-3205
- sales@batsplus.com
- batsplus.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I mistakingly bought the wrong size
I mistakingly bought the wrong size. I realized it immediately after once looking at my emailed receipt. I called the number on the website and spoke to a real person who said it was no problem and he’d take care of it the next day. My problem was resolved and I received an updated receipt the next day just as promised. Completely satisfied.
Easy to order delivered in a timely…
Easy to order delivered in a timely manner
Excellent Products with Amazing Customer Service
I’ve been buying bats from Bats Plus for the past year, and I can’t recommend them enough—especially their selection of Monsta bats! The quality, performance, and customer service have been outstanding.
I’ve had the pleasure of working with James Toy, who has always been incredibly responsive to my emails and questions about bat availability. Even though Monsta bats don’t come with a warranty, I’ve had two bats crack over the past year, and James has always been willing to work with me and make things right. That level of customer service is hard to find, and it’s one of the main reasons I continue to shop here.
Another thing that sets Bats Plus apart is the performance of their bats. I’ve purchased bats from other places, but the ones I’ve gotten from Bats Plus have always been hot right out of the wrapper! They’ve never disappointed, and the pop has been unreal. Over the past year, I’ve bought three King of Diamonds models (2023, 2024, and 2025) and the “We the People” 2025 oz ML Torch—all of them have been amazing to swing and still have compression for ASA leagues and tournaments.
Between the quality of the bats, competitive pricing, and top-tier customer service, I wouldn’t go anywhere else. If you’re looking for a reliable place to buy Monsta bats, Bats Plus is the way to go!
Top notch communication and service.
Great price, very fast shipping, definitely worth it!
The bats were used but in great condition. They felt great at first site after unboxing them. Shipping was very fast and arrived when said by the Bats Plus owner.
I was able to get both bats at a very good price and definitely within budget. I plan on shopping more from Bats Plus in the future. I can't wait to use these in BP or a game in my league.
Prompt service. Item was delivered quickly.
Prompt service. The item was delivered quickly.
The bat seems heavier than most it…
The bat seems heavier than most it flexs alot more than other bats hard to get timing down. Don't know if it's cause handle is so skinny

Resposta de Bats Plus
Outclass Demarini Whisper
got Demarini Whisper Fastpitch from their website. Order was processed quickly and got free shipping. really liked the balance swing of this bat.
Bats Plus…
Today is the third day since Bats Plus refused to refund my full amount for returning a damaged bat I felt was cracked. Their response to my complaint was that I took the wrapper off and put scratches on bat, then returned it, yet he called me a thief but he now has the bat as well as 1/2 of what I paid. BAD Business! Now he claims I harass. From day one I regret purchasing a bat from him. All I want is fairness!

Resposta de Bats Plus
Great communication
I was sent an email immediately upon the availability of the bat for my daughter
very easy and fast processing with the…
very easy and fast processing with the best price available. the free shipping was an extra bonus!
Customer Service
Availability of product, timeliness of shipping and when I called to verify product was in stock = positive customer service
Great overall experience
Easy and efficient from the ordering all the way to the shipping and delivery process.
A Experiência Trustpilot
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