We have been talking to a girl called Jessica . We are undecided where to go on holiday . Her customer service and understanding has been so refreshing . I would have no problem booking a holiday thr... Ver mais
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Veja o que dizem as avaliações
Excellent service from Dylan Perera. He was extremely patient, helpful, and went above and beyond to find us the best deal for Japan trip. Nothing was too much trouble, and he made the whole process s... Ver mais
Booked a holiday to Disneyland Paris for December 2027, had Dylan support me with this he was extremely helpful also patient as my first time booking with bayfinch. He answered all my questions and ad... Ver mais
I’ve been dealing with Richard planning a very special trip for myself and my son and I can’t recommend him highly enough! Quick to respond and worked out great itinerary for us
Detalhes da empresa
Escrito pela empresa
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Informações de contato
10 MONTACUTE ROAD, SM4 6RL, MORDEN, Reino Unido
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Great service
Dylan was fantastic at sorting out various quotes for my complex needs. I would highly recommend.
From start to finish Dylan was nothing…
From start to finish Dylan was nothing but professional, knowledgeable and efficient.
He listened to all the requirements I had for a trip to both Japan & South Korea. He provided all the information asked for with efficiency and care of duty.
Thank you so much as not many places are the same. Thank you Dylan!
Responding to question quickly and was…
Responding to question quickly and was very good at giving time to read information that was sent so could read properly, very understanding that the holiday I was enquiring about I have put in hold due to iran situation going on due to a earlier holiday being cancelled of ours.
Russell was very helpful and kind
Russell was very helpful and kind, and lot of
Patience as we ask so many questions and changes from him.
I reached out for help and was promptly…
I reached out for help and was promptly helped by Mark. He kindly offered me various packages to meet my requirements. Thank you for help and services!
Easy, Straightforward Service!
Very easy to value up holidays . Greg was a great person to find the best deal possible!
Great customer service
Great customer service. Highly recommend
The agent assisted me was very patient…
The agent named Dylan, who assisted me was very patient as we've been changing plans. The overall experience was really great.
From start to finish seamless
From start to finish, seamless process.
Listened to what itinerary we would like. Accommodated it perfectly.
Prompt with replies and explained everything really well.
I've already recommended Bayfich Holidays to my colleagues and friends
Great experience would highly recommend
Great experience would highly recommend
Great customer service, quick and easy to use
Greg got in touch with me straight away, he asked all the relevant questions and has come straight back to me with all options I desired. He’s really been a pleasure to deal, will pass on his details to friends for their summer breaks too x
Excellent communication
Damien was very helpful in finding us a great deal. Very professional and well organised
Excellent fast service
I really appreciate Dylan,the way he…
I really appreciate Dylan,the way he handled our holiday package. He has a good customer service relationship.
For all of my holiday packages in the future I will choose Dyaln to handle it and also trust Bayfinch with our holidays packages.
Thanks in Advance
Richard
Richard was very prompt with finding all i needed for my holiday, answered all my questions no matter the time of day. Very happy with the service provided.
Hays travel step aside....
I spoke to mark about booking a holiday…
I spoke to mark about booking a holiday he found me a very good holiday at a reasonable price he’s been understand and patient I’d recommend to book with him
I would recommend Bayfinch Holidays.
From the beginning to the end I found Mark and Bayfinch Holidays very supportive, patient, efficient and inexpensive. They tried their best to fulfil our wishes. They are excellent for a bespoke Holiday. I tried TUI, Loveholidays and so on, they can book a short break in Amsterdam with flights, but not Eurostar one way and flight the other, where Bayfinch Holidays is a winner. I fount hem very patient, hardworking and cooperative. They gave us quite a few options with Hotels. Booked the whole holiday very quickly and sent all the documents straightaway. Mark was very prompt and efficient.
However, I couldn’t give 5 star for couple of reasons.
1) They are not ATOL Protected for short-haul flights. I didn’t know that. With the War and all that, I would have preferred a ATOL Protection. .
2) I did ask for a Canal-view hotel in Amsterdam from the beginning. They did offer me a Canal-View Hotel, but after accepting, I realised that it is not in Amsterdam, but in Vinkeveen, about 20km away from Amsterdam! Thank God I noticed, it would have been very disappointing otherwise. However, when I mentioned this, it was sorted out straightaway with multiple options for hotels in Amsterdam. No complaints!
I would not have any hesitation to use them in future.
Thank you Mark.
Thank you Bayfinch Holidays. If you want a Bespoke Holiday, Bayfinch will sort this out for you.
Great experience
Dylan was really friendly and helpful. I enquired about a quote for a short break away and I explained what I was looking for, what I can afford and when I could pay an Dylan got me the best deal I’ve seen so far and spoke to his manager to make things easier for me with the deposit which I really appreciated. He was also really quick at replying. Thanks Dylan
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