We have been talking to a girl called Jessica . We are undecided where to go on holiday . Her customer service and understanding has been so refreshing . I would have no problem booking a holiday thr... Ver mais
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Veja o que dizem as avaliações
Excellent service from Dylan Perera. He was extremely patient, helpful, and went above and beyond to find us the best deal for Japan trip. Nothing was too much trouble, and he made the whole process s... Ver mais
Booked a holiday to Disneyland Paris for December 2027, had Dylan support me with this he was extremely helpful also patient as my first time booking with bayfinch. He answered all my questions and ad... Ver mais
I’ve been dealing with Richard planning a very special trip for myself and my son and I can’t recommend him highly enough! Quick to respond and worked out great itinerary for us
Detalhes da empresa
Escrito pela empresa
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Informações de contato
10 MONTACUTE ROAD, SM4 6RL, MORDEN, Reino Unido
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bali trip
A group of 8 of us have just booked a holiday to Bali it was so easy to do but we have to give a massive shout out to Richard who was so helpful and patient.Nothing was too much trouble for him hes a real credit to the company
Greg was very helpful to find a perfect…
Greg was very helpful to find a perfect holiday for me! Highly recommended!
Bayfinch Holidays-Excellent service preparing a personalised holiday
Excellent service. Dylan was our travel consultant and he was excellent. Nothing was too much trouble. He has put together a personalised Japan trip for us taking into account all our requirements. We are now very much looking forward to the trip. He was responsive and informative when we had questions. Al in all a really good service.
Paul listened to our needs and helped…
Paul listened to our needs and helped us plan our trip to Japan. He was accommodating and answered all our questions. Very good customer service. I will book my next holiday with Bayfinch holidays.
I honestly can't recommend this company…
I honestly can't recommend this company highly enough. From the very beginning, every member of the team has been professional, friendly, patient, and genuinely committed to making sure everything was perfect. Nothing has ever been too much trouble, and they've always responded quickly to any questions or requests.
Richard, in particular, has been absolutely outstanding. He has gone above and beyond at every stage, taking the time to help, explain everything clearly, and make sure every detail of our holiday was taken care of. His customer service has been exceptional, and it's obvious he genuinely cares about his customers and wants them to have the best possible experience.
Thanks to Richard and the rest of the team, booking our holiday has been completely stress-free. Their knowledge, attention to detail, and willingness to help have given us total confidence that everything is in safe hands.
If you're looking for a holiday company that truly values its customers and provides first-class service from start to finish, look no further. I wouldn't hesitate to book with them again and will happily recommend them to family and friends. Thank you all, and a special thank you to Richard for everything you've done! ⭐⭐⭐⭐⭐
Bay finch holidays were extremely…extremely helpful and patient especially Paul
Bay finch holidays were extremely patient helpful and precise. Nothing was too much trouble for Paul who developed a number of pack for us. No pressure to buy and always willing to advise on Amy’s to make the trip affordable. Thanks so much for your time and trouble. We will be back!
Helpful
Gregg has been looking into our trip to Vietnam and Cambodia. He has been very helpful and informative. He certainly knows his topic and has been very clear and concise and has been happy to change things as requested. Thank you Gregg.
Dylan was great with any questions I…
Dylan was great with any questions I had and also worked hard to get me a good deal, he responded quickly to my messages. Can’t complain about anything with the service he provided.
Would definitely use this company again
JESSICA
We have just booked a holiday with Bayfinch and a special mention must go to Jessica who has been amazing
Very courteous helpful and informative. Thank you so much jessica.
Holiday bookings
The advisor (Paul) was extremely helpful in searching for a holiday for us. He understood our requirements and matched the hotels and destinations accordingly.
Jessica has made the whole process go…
Jessica has made the whole process go smoothly and her customer service has been great!
Dylan was very helpful replying almost…
Dylan was very helpful replying almost immediately to any questions I had regarding a holiday. Top class 😊
I was looking at holidays in Japan
I was looking at holidays in Japan. I was shown a few great options. I couldn't have asked for better. Thanks a million Dylan. Looking forward to dealing with you again.
The speed of response and the detail…
The speed of response and the detail that was provided to help make an informed holiday choice was great.
Extremely helpful and followed up my enquiry in a timeous manner that was not pushy. Greatly appreciated
Our booking was very easy
Our booking was very easy, no pressure just extremely helpful
Dylan was outstanding
Dylan was outstanding. He helped me choose my holiday and took me through everything step by step. He was patient, friendly, and made the whole process easy to understand. His excellent customer service gave me confidence in my booking. Thank you, Dylan, for all your help!
Fabulous Customer Service
I would like to take a couple of minutes and Praise Bayfinch holidays for their excellent customer service. I’m currently looking for a holiday to Vietnam for 2028,
I would just like to Compliment the Advisor Natasha for her time and dedication in arranging a trip for myself and my husband, the Hotels and locations were outstanding I have been on trip advisor looking at all the Hotels Natasha Recommended and they all had Excellent Customer Reviews, I would in the future have no Hesitation in booking through Bayfinch Holidays for my next Vacation Thank You.
Greg was very helpful with long…
Greg was very helpful with our long list of questions and nothing was any trouble.
Which was very helpful.
We would have taken the holiday but car trouble have had to have that spare cash we had.
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