BBH Legal Services Ltd Avaliações 

524
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a turbulent house moving process to say the least, the legal professionals at BBH Legal Services Ltd done everything they could throughout the process. Unlike other Solicitors, they were always... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently completed my will through BBH Legal Services as part of my UNISON membership, and I couldn't be happier with the service I received. Michelle Jones was absolutely excellent from start to... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently used this firm for both the sale of our home and the purchase of our new property, and the service we received was outstanding from start to finish. The whole team was professional,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am a Aslef Union member and was entitled to a reduced rate for conveyance services. I was a little worried as they are no where near me But my initial worry was soon blown way Catherine... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escritório de Advocacia
  2. Especialista em Transferência de Propriedades
  3. Advogado de Planejamento Patrimonial
  4. Advogado
  5. Serviços de advocacia

Escrito pela empresa

Welcome to BBH Legal Services Limited, your trusted solicitors in Birkenhead, serving clients across England and Wales. Whether you need assistance with Conveyancing, Wills & Probate, or Court of Protection matters, our dedicated teams are here to provide you with personalised and professional support every step of the way. Why Choose Us? - Transparent Pricing: We offer a free, no-obligation quote upfront with competitive and transparent pricing, ensuring no hidden costs along the way. - Clear Communication: You'll stay informed at every stage of your case, with easy access to your dedicated case handler's direct contact information. - Strong Partnerships: As a subsidiary of Thompsons Solicitors LLP, we're proud of our connections with major trade unions, offering quality service to their members. - Accredited Expertise: Our solicitors in Birkenhead hold Lexcel and Law Society Accreditation, along with membership in the Conveyancing Quality Scheme, guaranteeing high standards of service. - Cybersecurity Assurance: Your data's security is our priority, with Cyber Essentials Accreditation ensuring robust protection against cyber threats. What Sets Us Apart? - Friendly and Approachable: We prioritise being approachable and friendly in all our interactions. - Swift and Efficient: With our extensive experience, we ensure a prompt and efficient service. - Jargon-Free Advice: We make complex legal matters easy to understand by avoiding jargon and providing clear answers. - Impartial and Independent: Our advice is always impartial and independent, focused on your best interests. - National Coverage: While based in Birkenhead, we offer comprehensive coverage across England and Wales. At BBH Legal Services Limited, we're committed to providing you with exceptional legal support tailored to your needs. Contact us today to discuss how we can assist you with your legal matters. https://www.bbhlegal.co.uk/


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

524 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(524)

198 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 3 de um total de 5 estrelas

House sale

Overall, I found the service disappointing. Throughout the sale of my house, the process felt unnecessarily slow, which caused a great deal of frustration and stress.
There were occasions when I was unable to complete paperwork because I was waiting for information or guidance, and communication was poor. Phone calls often went unanswered, and replies to emails were not always prompt, leaving me unsure of what was happening with my sale.
I appreciate that conveyancing can sometimes take time, but I felt better communication and more proactive updates would have made a significant difference. Unfortunately, my experience did not meet my expectations, and I would be reluctant to use this solicitor again.

30 de junho de 2026
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Resposta da BBH Legal Services Ltd

Many thanks Sandra for taking time to leave us this review. We are sorry that the service did not meet your expectations. This is certainly not the normal feedback we receive, but we do take your points seriously and will look at our procedures to see what can be done to improve them. Unfortunately conveyancing is a complicated legal process and as you mentioned does take time. However we do our best to make the process as quick and easy as is possible.

Avaliado com 5 de um total de 5 estrelas

Professional, effective and approachable.

BBH were able to pick up and navigate through an existing, ongoing and complex situation. They did this in an effective and professional manner through to its ultimate satisfactory conclusion keeping me fully informed throughout.

24 de junho de 2026
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Resposta da BBH Legal Services Ltd

Thanks Frank. we are happy to have been able to help.

Avaliado com 4 de um total de 5 estrelas

Good experience

Good experience. Communication good.procedure not completely clear and daunting.

30 de junho de 2026
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Resposta da BBH Legal Services Ltd

Thank you Robert for your feedback. We do our best to make our procedures as simple as possible but appreciate that there is always room for improvement. Its great to hear that overall you were more than satisfied with the service.

Avaliado com 5 de um total de 5 estrelas

Quick and prompt service from start to…

Quick and prompt service from start to finish , with regular progress updates. Highly recommend.

30 de junho de 2026
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Resposta da BBH Legal Services Ltd

Thanks for sharing your experience Andrew. We hope to be able to assist you again in the future.

Avaliado com 4 de um total de 5 estrelas

Professional and Reliable Service

Overall, I had a positive experience with BBH Legal Services LTD. Monika and her team were professional, knowledgeable and everything was handled efficiently. There was an initial communication hiccup in the early stages but once that was addressed by the team, it was smooth sailing afterwards. I would recommend them to anyone looking for a reliable conveyancing service.

24 de junho de 2026
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Resposta da BBH Legal Services Ltd

Thank you Sherifat for choosing to use our legal service and we are happy that after an initial hiccup the transaction went well.

Avaliado com 4 de um total de 5 estrelas

Acceptable

The initial few weeks were very difficult as the person who dealt with us was very forgetful and I don't really want to say this, but he was useless. I was on holiday in Spain and ended up having to call him because it was starting to impact me holiday. I was getting numerous emails about the Credas and in the end I phoned. I was told that the Credas was going out to me automatically, but he would put it on hold until I was back from holiday on a Wednesday. On my return I waited, and I waited. In the end I phoned and this person didn't have a clue what I was on about, yet I'd spoken to him whilst in Spain, he was totally clueless. My ex husband would call him after sending important documents signed by us both, he made sure by phone that the documents had arrived which was confirmed as a yes, but when we were getting emails about documents we had sent and it had been confirmed by phone, this same person who spoke to my ex husband, was clueless and said he didn't have them, this happened on numerous occasions.
By the time it went to the next stage we were relieved, but documents sent were still not showing up. I would get emails with documents, some emails had the documents added and some didn't. I kept all correspondence and it seemed that BBH end were sending emails that documents weren't attached, I send screenshots, but also there were emails that I did have and it was me who didn't see them. I kept in touch with my ex husband and always asked him what he had via email as we were copied in together and he wasn't getting the attachments either...
Apart from all the above everything was good. If I needed to call, my calls were always picked up, so were easily to get hold of, and always friendly and helpful.
Would I use them again? Yes. I would, it wasn't all bad at all, just frustrating sometimes...

16 de junho de 2026
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Resposta da BBH Legal Services Ltd

Thank you Debra for your review. we appreciate your feedback both good and bad. We will shortly be implementing a more straightforward onboarding process which will reduce the frustrations you experienced at the start of the transaction. I can assure you should you return to us in the future you will find that our service will be even better.

Avaliado com 5 de um total de 5 estrelas

Excellent service and clear communication throughout.

I had a very positive experience with this company. From the beginning, their communication was clear, prompt, and helpful, which made the whole process straightforward and stress-free.

The service was delivered as promised, and any questions I had were answered quickly and professionally. I particularly appreciated the attention to customer satisfaction and the effort made to keep me informed at each stage.

Based on my experience, I would be happy to recommend this company to others looking for a reliable and customer-focused service.

23 de junho de 2026
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Resposta da BBH Legal Services Ltd

We do appreciate you taking time Sujith to leave such a lovely review. Should you need anything in future please do let us know.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend BBH Legal…

I would highly recommend BBH Legal Services. They provide comprehensive and clear documents to assist you in filling out the required forms, and the team has also been very supportive in both email and phone communications, adding a personal and individualised touch.

4 de junho de 2026
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Resposta da BBH Legal Services Ltd

Many thanks for sharing your experience of our service with others. We do appreciate it. So glad that we were able to assist you.

Avaliado com 5 de um total de 5 estrelas

Mortgage application

straightforward application, easy email exchange and good value for money. overall an easy experience

2 de junho de 2026
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Resposta da BBH Legal Services Ltd

Many thanks for the review and we are please that you were happy with the service.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Replies to all emails very speedy. Very polite and friendly people to deal with - nothing too much trouble. Made a stressful time moving house go very smoothly. I would recommend them anyone.

9 de junho de 2026
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Resposta da BBH Legal Services Ltd

Thank you Dave. So glad to hear that your transaction went well and that we helped reduce the stress of the move.

Avaliado com 5 de um total de 5 estrelas

Very happy with the service

Very happy with the service, for sale and purchase. Regular contact and updates - even the estate agent said "you've got a good firm of solicitors there."

8 de junho de 2026
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Resposta da BBH Legal Services Ltd

Wow James. High praise indeed. Thank you so much for your great review. Should you require anything further please let us know.

Avaliado com 5 de um total de 5 estrelas

Excellent

Everything was done quickly and efficiently, which is pretty much all we could have asked for.

5 de junho de 2026
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Resposta da BBH Legal Services Ltd

Glad to hear that Darren. Thank you for taking time out to let others know.

Avaliado com 5 de um total de 5 estrelas

I have a mortgage with Barclays

I have a mortgage with Barclays. At close to the last minute my solicitors were
dropped from Barclays panel as a result of errors at the Barclays end of things.
My completion went through OK but a second firm had to be instructed to look after
Barclays interests.
From what I can gather, Barclays will not answer calls or respond to emails from my
solicitors.

29 de maio de 2026
Avaliação não solicitada
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Resposta da BBH Legal Services Ltd

Many thanks for your review. We really do appreciate it.

We have thankfully been reinstated on the panel following on from the error made by Barclays, which resulting in our temporary suspension. We couldn't let you down, and are happy that we could still complete on your purchase.

Avaliado com 4 de um total de 5 estrelas

Not everyone has a printer

It would be more helpful if you only deal with one person. Also if things need to be signed or you need a written statement from someone. You should print and send them my mail with a return envelope. Not everyone has access to a printer.

1 de junho de 2026
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Resposta da BBH Legal Services Ltd

Hi Tony. Many thanks for your feedback. We do really appreciate it and will take your points on board whilst we continually try to improve our service. If at any point a client requires a document posting please just let us know and we are happy to do so. Otherwise I am pleased that you had a generally good service from us.

Avaliado com 5 de um total de 5 estrelas

BBH Legal Services were excellent they…

BBH Legal Services were excellent they supported with my home purchase, they were knowledgeable, professional and responsive.

1 de junho de 2026
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Resposta da BBH Legal Services Ltd

Good to here JS. many thanks for letting everyone know about your positive experience with out Conveyancing team. Should you or your loved ones need help with this in the future please do let us know.

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