BBQ Barn Avaliações 

332
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I Bought a beefeater 3000e signature from this company,absolutely amazing service from the go,asked me what day and time I wanted it delivered,kept me informed all the way, quick delivery for such... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered a Char-Griller Super Pro Charcoal Grill and Offset Smoker from BBQ Barn after chatting to their online assistant who was very helpful in clarifying my questions. Product arrived quickly (... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... Ver mais

Detalhes da empresa

  1. Loja de Churrasqueiras
  2. também em
  3. Churrasqueira
  4. Distribuidor de Combustível
  5. Loja
  6. Loja de Gás

Escrito pela empresa

BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

332 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(332)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good value and excellent customer service

This company gives excellent customer service and goes the extra mile to put things right.
I know things don’t always go right first time but when you have an issue when purchasing online sometimes it can take forever to put it right, but not with this company as they responded immediately ( even emailing me outside of their normal business hours) to put things right for me.
They were always easy to contact by email or direct to someone by phone. They listened to me and made the experience of doing business with them a good one.
I would definitely recommend them following my experience and will use them again for anything BBQ.

21 de agosto de 2023
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Resposta da BBQ Barn

Hi Ian many thanks for taking the time to give us such a lovely review, we do appreciate it. We hope you enjoy your purchase and look forward to helping you with any future BBQ buys. Happy Grilling!

Avaliado com 2 de um total de 5 estrelas

Item cracked on arrival

Item cracked on arrival, no replacement available so to be refunded. Can't fault customer service, but some more protective packaging would have prevented the issue.

5 de agosto de 2023
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Resposta da BBQ Barn

Jerry it was unfortunate that we were unable to replace the damaged goods. Very rarely does this happen but we will take on board your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, because they really do care!

8 de agosto de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Dave we are all smiling here in the shop having read your review as it does mean a lot to know that our customers recognise the good service we offer. Thank you for the lovely review and we look forward to assisting you with any BBQ enquiries you may have in the future. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

Delivery correct and on time

22 de julho de 2023
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Resposta da BBQ Barn

Thank you so much for the review, we hope you enjoy your purchase and look forward to assisting you with any BBQ enquiries you may have in the future.

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service

Absolutely brilliant service, helpful, knowledgeable and efficient.

22 de julho de 2023
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Resposta da BBQ Barn

Annie thank you very much for the review, we do appreciate it. We hope you enjoy your purchase. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly great…

Very helpful and friendly great knowledge of all the products no pressure. I have no hesitation in recommending BBQ Barn

15 de julho de 2023
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Resposta da BBQ Barn

Darren many thanks for the lovely review, it means a lot to all the team at BBQ Barn. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

They were very helpful both when I went…

They were very helpful both when I went to the store to choose my kamado and during delivery.

14 de julho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Hi Mr Pires thank you for the review, we do appreciate it. We hope you enjoy your new Kamado and look forward to seeing you in the shop in the near future.

Avaliado com 5 de um total de 5 estrelas

Problem with control knobs on Weber BBQ

Recently had a problem with the control knobs on my Weber S670. I had swapped numerous emails with Weber customer services and was getting nowhere. I then contacted BBQ Barn, who I bought the BBQ from, and they immediately acknowledged my request and within an hour had contacted Weber who then immediately contacted me to sort the problem. Superb service - can't speak highly enough about my experience with BBQ and would highly recommend.

30 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Darren thank you very much for the lovely review. We are always happy to assist where we can and glad to know that you are back bbqing. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

My intention was to use our local BBQ…

My intention was to use our local BBQ supplier, we are extremely impressed, firstly there was no sales pressure, they had the model in stock that I seen earlier, after talking to Paul he asked us what we like to cook, the model I was going for wouldn’t be easily achievable (beer can chicken)
We had a small issue with the gas, I got the wrong type from a local garage, we made an out of hours call, not really expecting an answer, but was told what we needed & Homebase had Butane in stock.
All in all a very good service, highly recommend this company.

17 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Julian thank you for the review, we do appreciate it. We pride ourselves on our product knowledge as we are all foodies and are familiar with using most of the products we sell so thank you for calling that out. We hope you enjoy your BBQ and look forward to seeing you back in the shop in the near future. Many thanks.

Avaliado com 5 de um total de 5 estrelas

Fabulous shop

Faye and her staff were amazingly knowledgeable and friendly. She pointed us in the right direction and we are thrilled with our Broil King Bbq.
We travelled hour and half to visit the shop and they have the best selection in the south east.

23 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Susan many thanks for giving us the review, it means a lot to us. We are delighted to know that your journey to our Sidcup shop was a success and appreciate that you travelled a distance to visit us. We hope you enjoy your BBQ and should you have any other BBQ needs do give us a shout. Happy Grilling!

Avaliado com 4 de um total de 5 estrelas

Whistler BBQ great price and excellent…

Whistler BBQ great price and excellent delivery service. Although give yourself 3 hours to put it all together and you will need another person on hand to help! But worth it. The look is great and cooks brilliantly

25 de junho de 2023
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Resposta da BBQ Barn

Ruth many thanks for taking the time to give us a review, we do appreciate it. We wish you many happy hours of Grilling, enjoy your purchase. Many thanks.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Very knowledgeable. Excellent range of products including rubs and marinades. We bought a BBQ which we are very pleased with. Delivery was quick and after sales second to none. Have been back to buy more rubs - so much choice!

21 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Maria thank you for the lovely review, we do appreciate it. It is a boost to all of us at BBQ Barn to hear directly from customers that we are providing a good service. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Many thanks.

Avaliado com 5 de um total de 5 estrelas

I ordered online for collection and the…

I ordered online for collection and the item was ready as soon as i arrived at the store. The staff were very fruendly and knowledgeable when i asked about other products.
I will definitely be back!

22 de junho de 2023
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Resposta da BBQ Barn

Hi Anil many thanks for the lovely review, glad we were able to assist you with your purchase. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

Customer service

The customer service at the store was fantastic. The lady was very very helpful helping us make a decision on which BBQ we wanted with no pressure at all. Delivery was very quick also a very pleasant and helpful driver. In a word FANTASTIC!

26 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Hi David, it was a pleasure to be able to help you find the right BBQ so thank you for the lovely review. We hope you have many happy hours grilling and look forward to seeing you in the shop in the near future. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

First class service

First class service, expert knowledge and quick delivery.
Highly recommend

10 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Hi Rich, many thanks for the review and for calling out the service you received at our Leigh on Sea shop. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future.

Avaliado com 5 de um total de 5 estrelas

Great service!!

We bought our bbq from the Leigh-on-Sea branch and have to say that the staff were very helpful and knowledgable. All questions were answered in a way that was easy to understand. Happy customers!!

3 de junho de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Hi Matt thank you for taking the time to review our service, it means a lot to all the team at BBQ Barn. Glad we could be of assistance and looking forward to seeing you in the shop in the near future. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

Brilliant!

The people working there were very friendly, helpful and knowledgeable, but did try to push us into buying (though we did, and are very happy with our bbq).

7 de maio de 2023
Avaliação não solicitada
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Resposta da BBQ Barn

Hi Jacqueline many thanks for the review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Many thanks.

Avaliado com 5 de um total de 5 estrelas

Good advice

Good advice . Keen price. A good experience

10 de junho de 2023
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Resposta da BBQ Barn

David thank you for taking the time to give us the review, it means a lot to us. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Many thanks.

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