Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver mais
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Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver mais
Prompt delivery and was also provided two options for shipping which decreased the cost.
A empresa respondeu
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre BBQ Spit Rotisseries
Escrito pela empresa
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Escrito pela empresa
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Informações de contato
59 Brunel Road, 3198, Seaford, Austrália
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dispatched quickly
Dispatched quickly. Great product. Courier took a while to deliver.
10 de julho de 2026
Good quality product
Good quality product. Good price. Fast delivery. All food things.👍🏻
1 de julho de 2026
Prompt delivery and was also provided…
Prompt delivery and was also provided two options for shipping which decreased the cost.
9 de julho de 2026
Resposta da BBQ Spit Rotisseries
Thanks for your review, Amber! We’re glad the delivery was prompt and the shipping options helped reduce the cost.
quick and efficient ordering process-…
quick and efficient ordering process- items received were as they were described-
8 de julho de 2026
Resposta da BBQ Spit Rotisseries
Thanks for your review, Louay! We’re glad the ordering process was quick and efficient and your items arrived as described.
Resposta da BBQ Spit Rotisseries
Thanks for your review, Jack! We’re glad you were happy with the advice, tracking and service.
Good work with the delivery and the…
Good work with the delivery and the product was very good, thank you
2 de julho de 2026
Resposta da BBQ Spit Rotisseries
Thanks for your review, Mohammed! We’re glad you were happy with the delivery and the product.
Resposta da BBQ Spit Rotisseries
Thanks for your review, Pawel! We’re glad you’re happy with the product and speedy delivery.
Resposta da BBQ Spit Rotisseries
Thanks for your review, George! We’re glad you were happy with the fast delivery and customer service.
I love the product and feel like part of a family
I love the product and with post sale engagement, I feel like part of a family rather than a customer.
6 de julho de 2026
Resposta da BBQ Spit Rotisseries
Thanks for the wonderful review, Brenton! It means a lot to hear you feel part of the Flaming Coals family. We truly appreciate your support.
Shipped faster than expected
Shipping was earlier than expected. I look forward to trying the combination
6 de julho de 2026
Resposta da BBQ Spit Rotisseries
Thanks for your review, Peter! We’re glad your order arrived earlier than expected and hope you enjoy trying the combination.
Extremely fast service.
Extremely fast service. Got 2 Bedourie ovens as I left my others at a friends. Put them to good use last weekend with roast pork and roast lamb with veggies. Thanks for the quick service to make sure we were ready for the trip.
2 de julho de 2026
Resposta da BBQ Spit Rotisseries
Thanks for your review, Tim! We’re glad you were happy with our fast service.
Had to wait two weeks for a product…
Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.
2 de julho de 2026
Resposta da BBQ Spit Rotisseries
Hi Anton,
Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.
We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.
We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.
Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries
Resposta da BBQ Spit Rotisseries
Thanks, John! Great to hear you were happy with both the product and our service.
Great range of products
Great range of products. Shipping perhaps could be cheaper.
1 de junho de 2026
Resposta da BBQ Spit Rotisseries
Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.
Quick and efficient
3 de junho de 2026
Resposta da BBQ Spit Rotisseries
Thanks, Nick! Great to hear everything was quick and efficient.
Resposta da BBQ Spit Rotisseries
Thanks, Jeff! We’re very happy to hear it!
Resposta da BBQ Spit Rotisseries
Thanks, Shara! Great to hear your order was dispatched so quickly.
Resposta da BBQ Spit Rotisseries
Thanks, Andrew! Great to hear you were happy with the product, service and delivery.
Resposta da BBQ Spit Rotisseries
Thanks, Nicholas! Great to hear the rotisserie was exactly what you wanted.
They use couriers please
They use couriers please! A well known useless courier service that has taken over a week to deliver my small package. They charge what Aus post would charge (trust me in know what they charge) and use this cheaper courier that just loves to lose packages (had it b4 from other companies that use this indian mob). You claim your Australian business but when the customer calls, you get someone from overseas. So your not just a small business from Seaford at all. Very deceptive. The products i ordered are readilly available in many other online retailers. They are now getting my business from now on. See ya.
29 de abril de 2026
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