Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified. Great work guys, keep it up!
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Veja o que dizem as avaliações
Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver mais
Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver mais
Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre BBQ Spit Rotisseries
Escrito pela empresa
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Escrito pela empresa
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Informações de contato
59 Brunel Road, 3198, Seaford, Austrália
- 1300 002 771
- sales@bbqspitrotisseries.com.au
- bbqspitrotisseries.com.au
BBQ Spit Rotisseries
4,7
Excelente
3 mil avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought the Cyprus deluxe spit combo and…
Bought the Cyprus deluxe spit combo and received it on the same day 5 hours later.
Have had fun using it and it works very well.
Extremely happy customer.😊👍
27 de junho de 2025
All as advertised and quick postage..
26 de junho de 2025
Easy to use website and great…
Easy to use website and great deals/products cant wait to receive mine.
16 de julho de 2025
Very helpful in resolving any outside…
Very helpful in resolving any outside issues, service and guidance is a plus
15 de julho de 2025
Great company to deal with
Great company to deal with, even being in Tassie, i purchase all my rubs, as well as a kettle, and 2 spits from them. Kim Buick.
7 de julho de 2025
Great and knowledgable service
Great service when I went in to by my cyprus spit. They made sure I made the right selection and they answered all of my many questions. They made buying the right choice very easy. And they had a sale on at the time which was very timely.
30 de junho de 2025
Great product fast delivery.
1 de julho de 2025
Excellent service
There was no argument about the warranty, they dealt with it straight away.
1 de julho de 2025
Better bag.
Website great, next day delivery, all great.
The bag the charcoal comes in could be better, there is always going to be charcoal dust but it actually leaks out of the bag.
26 de junho de 2025
Resposta da BBQ Spit Rotisseries
Hi Craig,
Great to hear the website and delivery was there next day!
We will pass on your feedback to our supplier about the bags used.
Regards
Jason
Great service
Very helpful when ordering on the phone. Also very efficient delivery.
26 de junho de 2025
Attention to detail by staff
Queried a second repeat order so I was able to cancel the second one. Very grateful to Jade for spotting the mistake.
26 de junho de 2025
Customer service
Sharmain was excellent through my recent warranty claim fast turnaround around a pleasure to deal with.
26 de junho de 2025
Ordered some fire putty and it was…
Ordered some fire putty and it was dispatched same day. Haven't received it yet.
25 de junho de 2025
Ease of purchase via website
Ease of purchase via website. Products are easy to find, good quality and reasonably priced
24 de junho de 2025
They’re great!!!
Great experience
Products are fantastic. Even had an issue with our order with a damaged product and they addressed it quickly and efficiently. 10/10
20 de junho de 2025
Great customer experience
Great customer experience as my chat online answered my questions and helped me out so I was happy to purchase.
18 de junho de 2025
Great service
I couldn't purchase the items I required in the UK so I contacted the shop in Melbourne Jade was extremely helpful and despite the time difference communications between both of us was easy. I highly recommend them.
17 de junho de 2025
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