BearHugs - 'Thinking of You' Gifts Avaliações 

217
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They sent me a video of my order being packed. Such a unique and personal touch. The new packing videos they do should be even better as the service they used fixed some bugs since (screen orientati... Ver mais

Avaliado com 5 de um total de 5 estrelas

BearHugs is the most gorgeous company! Faye, it’s owner, has worked so hard over the years to create this beautiful concept of sending a bear hug and has been my go to for ordering thinking of you pac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My daughter suffers with mental health and loss of her daughter,I found those site and sent her a gift,she was delighted to recieve it.The lady that owns it shows good customer care and checks in with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely selection of gifts. Individual and unique present. Good value for money. Packed in a really attractive way. Great customer service and efficient delivery. Used before and will use again. Thank... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Cestas de Presente
  2. Fornecedor de Brindes
  3. Loja de Souvenirs

Escrito pela empresa

Send a thoughtful "hug in a box" gift by post. Whether it's Thinking Of You, Get Well Soon, Happy Birthday, Here For You or Just Because, BearHugs offers a range of gift boxes with a fully customisable personal touch. Corporate gifting services also available.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

217 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(217)

57 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Always love ordering from Bear Hugs

Always love ordering from Bear Hugs - I love that you can build your own customized box too and there are so many lovely things to choose from. They are always so well received and really brighten people’s day xxx

15 de outubro de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thanks so much for leaving this lovely review, Zoë! Makes us really happy to hear that you enjoy using our build your own gift box option and it's the best to hear that the gifts you sent have been well received :) Thank you again for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

Great

Easy to shop. Communication was excellent, box arrived on time and was perfect

17 de outubro de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to write a review for us, Allison. Really happy that it was easy to order your hug in a box - we loved helping you send it! Thank you again for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

Beautiful gift with thoughtful and kind customer service

The website was so easy to use, selecting items to make up my own gift from such a lovely range. Packaging and posting was very efficient and their customer service was excellent with thoughtful and kind communications. I’m so happy with this service I would highly recommend to anyone.

7 de outubro de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for leaving this lovely review, Claire. We're so happy to have been able to help you send a hug and are really pleased you were happy with the service you received. Thank you again for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

Easy to order and amazing beautiful gifts

Lovely selection of thoughtful gifts and efficient delivery

10 de julho de 2025
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to leave this lovely review, Corrie. Really happy to hear that you were pleased with your hug in a box gift and the process of ordering it 🤍

Avaliado com 5 de um total de 5 estrelas

Great idea for gifts

Gift was really appreciated. Quick delivery and a great range of gifts to choose from

15 de setembro de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

So glad to hear your hug in a box went down well, Liz! Thank you so much for thinking of us and for taking the time to leave this lovely review 🤍

Avaliado com 5 de um total de 5 estrelas

My friend is having a really tough…

My friend is having a really tough time… thank you the items I selected were much appreciated

6 de setembro de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

So sorry to hear that your friend is having such a difficult time, Jane. It means a lot that you'd trust to help you send a hug to them. Thank you for thinking of us and for taking the time to leave this review 🤍

Avaliado com 5 de um total de 5 estrelas

A very well received gift

A very well received gift. Nicely presented and arrived on time. Thank you.

5 de junho de 2025
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to leave this lovely feedback, Helen. Over the moon to hear your hug in a box was well received. Thank you again for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

A hug from afar

I live in France, since Brexit it was getting increasingly difficult to get parcels to the UK. As I wanted to keep on sending care packages to my UK-based friend without having to pay more on delivery than on parcel content or to expose my friend to prohibitive custom fees, I choose BearHug. I'm glad I did, the items are of great quality, well-packed and lovely! It is really a hug from afar!

20 de agosto de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

We're so happy we could help you reach out to your UK based friend, Elizabeth. Thank you so much for thinking of us and for taking the time to leave this lovely review 🤍

Avaliado com 5 de um total de 5 estrelas

Great experience

Both the product and customer service are so wholesome! The recipient of my bear hug loved it. Thank you :)

12 de agosto de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Over the moon to hear you were happy with both our gifts and the service you received, Irena. Amazing news to hear that your hug in a box went down well with your recipient :) Thank you so much for thinking of us and for taking the time to leave this review 🤍

Avaliado com 5 de um total de 5 estrelas

Super as always!

Bear Hugs gifts are always so well received! They’re my ‘go to’ for a little pick me up. They’re packaged beautifully and always ah an efficient service.

18 de agosto de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to leave such a lovely review, Laura! It's a pleasure to help you send pick me up gifts. Thank you for thinking of us and for your ongoing support 🤍

Avaliado com 5 de um total de 5 estrelas

The best gift ever!

The best gift ever!

I use this company all the time and everyone I send a ‘hug’ to loves it from the gifts themselves to the gorgeous packaging.

5 de maio de 2025
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Always makes us smile to send a hug for you, Lynne! Thank you for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

Lovely gifts and excellent customer…

Lovely gifts and excellent customer service, thank you.

22 de julho de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to leave this lovely review - it means a lot to hear that you were happy with both our gifts and customer service 🤍

Avaliado com 5 de um total de 5 estrelas

This is the 2nd time I have used this…

This is the 2nd time I have used this Company the quality of the products is excellent and certainly brought a smile to the receiptian. They are beautifully presented. I only have one suggestion that the address box needs an extra line as I was not able to fit the full address details in. The problem was solved very quickly by their customer service. I fully recommend this company to spread some cheer to your friends and family

16 de junho de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for this valuable feedback. Over the moon to hear that your hug in a box went down well. We'll absolutely look into what could have caused the address box to not have enough room to fit the full address in 🤍

Avaliado com 1 de um total de 5 estrelas
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Hi Linda, I'm so sorry to hear that you felt your order was delivered late. I've just taken a look into this and can see that you placed your order in the couple of weeks we closed while I took some maternity leave after the arrival of my baby. We had an announcement banner live at the top of our website at the time you placed your order explaining that all orders placed while we were closed would be dispatched as soon as we reopened. On all of our product pages, we popped a little box up which stated the earliest arrival date of gifts. We also sent an email to everyone who placed an order in this time to make sure it was clear that it would take a little longer than usual for hugs to arrive. I'm so sorry if our email didn't reach you for any reason - I wonder if a spam filter could have perhaps got in the way? I'd hate to think of our customers disappointed so I really am sorry that it wasn't clear. Sending my warmest wishes, Faye (Chief Sender of Hugs) 🤍

Avaliado com 5 de um total de 5 estrelas

I received an exceptional experience

I received an exceptional experience from Bear Hugs when arranging a surprise gift for my Sister. There are a lot of options that you can choose from and all very affordable for different pockets. The box arrived on time, was beautifully packaged and was really very lovely. Beautiful products and services.

15 de maio de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to leave this lovely review, Alison! We're over the moon to hear that you were happy with the hug in a box you sent to your sister. It means a lot to us to hear that you were happy with the service you received. Thank you again for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

Honestly SUCH a lovely company

Honestly SUCH a lovely company. I placed an order in a hurry, and made a few errors on it (accidentally deleted the wrong item out of the basket, and wanted the box to be sent to my friends address but mistakenly sent it to myself!) I emailed by replying to the confirmation email and my issue was quickly resolved and condolences sent about my friends situation too.
Aside from the customer service, the products available are the sweetest, and I just think the whole concept is wonderful, for when you want to send a care pack to someone but don't have the time and don't want to send the usual flowers. It is just that bit more personal and thoughtful, and can be made as much or as little as you want. I have had a box sent to me in the past and the quality of the items are beautiful too, not like the usual cheap things in mixed boxes.
I really can't recommend Bear Hugs enough, from the customer service to the idea to the quality of their items, and can be sent for any occasion or event. Thank you so much for helping me in a sad situation!

17 de maio de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

We cannot thank you enough for taking the time to leave such a wonderful review, Han! Your kind words about our products, concept and customer service mean a lot. It was such a pleasure to help you send a hug to your friend. Thank you for trusting us with a gift in such sensitive circumstances 🤍

Avaliado com 5 de um total de 5 estrelas

Hug for a friend

Having received a bear hug myself, I decided to send one to my friend when she experienced a bereavement. She loved the gift and it brightened her day.

8 de maio de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Oh it's so lovely to hear that you decided to send a hug after receiving a BearHug yourself, Ruth! Over the moon to hear that it brightened your friend's day, especially given the difficult circumstances. Thank you not only for thinking of us but for your support and for taking the time to leave this lovely review 🤍

Avaliado com 5 de um total de 5 estrelas

Five star service

Five star service. Highly recommend

10 de março de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thanks so much for your fab review, Amy. Over the moon to hear that you were happy with the service we offered. Thank you again for thinking of us 🤍

Avaliado com 5 de um total de 5 estrelas

Always Perfect

As always it was beautiful and delivered as promised . I would absolutely recommend BearHugs without a doubt .

3 de março de 2025
Avaliação não solicitada
logotipo da BearHugs - 'Thinking of You' Gifts

Resposta da BearHugs - 'Thinking of You' Gifts

Thank you so much for taking the time to leave this lovely review - it means a lot that you'd recommend us! 🤍

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