BE Assistance International Avaliações 48

After the loss of my father in Egypt, BE Assistance International handled the entire repatriation process to Germany. Over a period of two weeks, the team provided outstanding, professional, and highly reliable support.

​Communication via WhatsApp was seamless, fast, and transparent at all times. In such a difficult and stressful emotional situation, the team gave my family and me a profound sense of security and relief. They coordinated everything perfectly with the local authorities and the German funeral home, ensuring my father was delivered safely to his final resting place.

​We are deeply grateful for their exceptional service and highly recommend BE Assistance International to anyone in need of their services.

Thank you for everything.

Vielen Dank an BE Assistance International für die professionelle und einfühlsame Unterstützung in einer sehr schweren Zeit. Die Organisation der Überführung meiner Mutter aus dem Ausland nach Deutschland wurde zuverlässig und respektvoll abgewickelt. Ich bin dankbar für die Hilfe und Begleitung in dieser schwierigen Situation.

I can’t thank these guys enough…didn’t think would be able to get my mother back from Egypt and then these guys appeared like angels, done everything from get her body released to cremation to reparation back to the UK. I will always be grateful for what you have done for my family…thanks again

Excellent experience! Maumoud couldn’t have been more helpful, clear and trustworthy. He is extremely professional, speaks excellent English and handled all the details for the price he quoted upfront more quickly than I expected. I would recommend him highly!

Fast
Perfect and friendly contact
Serious
The sister Said :
"If Somebody says Something negative she will kill him". 😂😂😂

Es handelt sich hierbei um ein äußerst professionelles Unternehmen. Meine Mutter ist vor kurzem in Ägypten verstorben und diese Firma hat mir wirklich alles abgenommen. Selbst die Papiere beziehungsweise die Sterbeurkunde wurden von Arabisch ins Deutsche übersetzt und von der Deutschen Botschaft In Kairo legitimiert.
Ich kann die Firma BE Assistance ohne wenn und aber weiterempfehlen.

My father passed away suddenly while on holiday in Egypt. The company was easy to find and had a professional website I knew I could trust. Within hours of giving the city and name, I was contacted to know my father's remains were in safe hands. Preparation and repatriation was expedited and there was clear communication and empathy throughout. I had never expected to need such expertise but I'm grateful it was there when I did. The cost of the entire process was less than expected as well.

Excellent service given the extremely difficult situation. They accompanied us throughout the process, answering our questions and doubts, and recommending alternative solutions. Super professional and super fast.

BE Asisrance realizo un excelente trabajo coordinando y finalizando los tramites administrativos y legales de repatriacion. Especial mencion esnsunrepresenrsntw Abdo cuya calidez humana permitio una suave transicion finalizando la repatriacion. Muchas gracias

Losing a parent at any point in life is incredibly difficult, but when it occurs outside your country, where you don’t speak the language, understand the culture, and have no friends or family to lean on, it becomes unfathomable. We were fortunate to find Mahmoud from BE Assistance International to help us during this incredibly challenging time when our mom passed away. It was a gruelling undertaking, as our own embassy did everything possible to create obstacles and stress us so intensely that we didn’t have the time to properly grieve. Mahmoud was the only person who truly helped us. I can never repay him for going above and beyond to make everything a little easier for me and my sister. He handled the paperwork and the recalcitrant embassy staff with ease, coordinated communication between the hospital, police, and all other parties, and most importantly, he was always endlessly kind and empathetic. I don’t wish anyone to experience funeral services abroad, but if such a tragic event occurs, this company will truly take care of you and treat you like an old friend.

This company was able to provide a cremation & repatriation service that I was told was not possible in Egypt! They handled the whole process from end-to-end efficiently and for a very reasonable cost. They need to raise their profile with the embassys & expat community. My only criticism is that all communications were over Whatsapp - which is not what I expected, and they seemed impossible to contact by phone. At a very stressful time it would be reassurring to be able to speak to someone. Other than that I am very happy with their services and would definitely recommend them to others.

My wife recently passed away in Egypt I contacted be assistance who took care of everything from transferring her to be cremated in Cairo then sent the ashes back to uk I can’t thank them enough for the service they provided which was done at a very reasonable price thank you for what you did for my family

Having lost my dear friend Claudia in Luxor, Egipt was the most painful experience I have ever lived.
BE Assistance was near me all the time, guiding me, advising me and arranging all the required documents and burial in Egypt.
Prompt, professional assistance and amazing service, thank you very much 🙏

They are great and professional with everything they do.
They made the hole process easy for the family and did take care of all paperwork from beginning to end and everything was done in 4 days and dad came come home to Canada
Really can’t thank them enough for everything they have done.
Highly recommend

My mother passed away in Egypt and BE Assistance kindly managed the process for us. Contact was made, quickly and professionally, every inquiry answered within minutes! I was guided through the process and informed about any related cost on the way. Payment was easy and bringing my mother back to Europe was done within ten days, which exceeded our expectations by far. I can fully recommend this company during your loss, any fees included are worth every penny.

Fast and reliable service.
My father suddenly passed away in January 2025 in Hurghada, Egypt. Mr. Mahmoud was very professional giving me a guide, full support and helping me in every single step during the process of repatriating. Thank you Mr. Mahmoud and BE Assistance International for all your help during this difficult and sad time.

I can't thank you enough for everything and especially for the quick turnaround. My father died suddenly in Egypt, then we were recommended BE Assistance by the embassy and gave the job to Mr. ElKholly and his team, and everything was really great from start to finish! Thank you

Danke für die professionelle Hilfe. Mein verstorbener Vater musste von Ägypten nach Deutschland gebracht werden. Von der Abholung bis zum Zielort, hatte ich stetigen Kontakt mit BE Assistance und wurde über jeden Schritt informiert. Vielen Dank

This service helped us to cremate and send ashes from Egypt to our hometown. Thank you very much for completed work

Leider ist mein Bruder, während einer Urlaubsreise in Ägypten, plötzlich verstorben. Er wollte in Ägypten beigesetzt werden und BE Assistance International hat mir dabei sehr sehr geholfen. Ich musste alles von Deutschland aus organisieren.
Die erste Kontaktaufnahme zu BE Assistance war so unkompliziert. Ich habe auf meine Anfrage per Email SOFORT eine Antwort über WhatsApp auf deutsch bekommen. Die Kommunikation war sehr nett und einfühlsam.
Auch haben sie sich für die Sonderwünsche, wie zum Beispiel die Beisetzung in Luxor, sehr eingesetzt und letztlich auch umgesetzt. Ich fühlte mich vom ersten Moment an sehr gut aufgehoben und betreut und kann wirklich jedem, der in so eine fürchterliche Situation gerät, BE Assistance empfehlen!!!!!!!!!!!!!!!