CENARA Skincare Avaliações 

286
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really happy with the possibility of buying well known qualitative Romanian herbal medicines online, without having to ask family members to send it to the Netherlands. I needed fresh Calendula extrac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great Service and Good Quality Product and it helped my wife osteoarthritis on her knees and hips and myself for arthritis. We have asked our doctor before we used it he said it is fine because we are... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for the fast shipping and providing clear tracking information that I received automatically on my email. Amazing products at really good prices. I had a lot of payment options which I rea... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sehr zufrieden! Toll, dass hier auch Artikel vorrätig sind, die man sonst nur schwer bekommt. Dazu ein wirklich super Preis-Leistungs-Verhältnis. Bestellung kam schnell und alles war gut verpackt. Ger... Ver mais

Detalhes da empresa

  1. Loja de Cosméticos
  2. Cuidados com os Pés
  3. Loja de produtos para cabelo
  4. Centro de Saúde e Beleza

Escrito pela empresa

CENARA Skincare, formerly known as PerspectiveSkin.Care, is a Romanian multi-brand online retailer specialising in original skincare, cosmetics and personal care products made in Romania. Founded in 2019, our store was created to make trusted Romanian beauty products easier to discover and order across Europe and beyond. Our selection brings together established Romanian brands and practical everyday essentials, including face creams, serums, ampoules, cleansers, body care, hair care, oral care, soaps, ointments, SPF products, hand and foot care, and products for different skin types and routines. Authenticity, clear product information and attentive customer service are central to everything we do. Our products are sourced from trusted manufacturers, official distributors and authorised supply channels. We aim to provide accurate descriptions, ingredient information, usage guidance and relevant expiry or best-before details whenever available. CENARA Skincare serves customers throughout the European Union with competitive delivery options. Depending on the destination, customers may choose home delivery, parcel shops or locker delivery. We also provide international express shipping to selected countries through established courier partners such as DHL Express, FedEx and Packeta. The rebranding from PerspectiveSkin.Care to CENARA Skincare reflects the natural evolution of our business. Our name has changed, but our online store, product selection and commitment to our customers remain the same. CENARA is rooted in Romania’s skincare heritage and shaped for modern life. We believe that beauty is not rushed, but cultivated through reliable products, thoughtful routines and the small daily gestures that help people feel comfortable and confident in their own skin. CENARA Skincare — original Romanian beauty, delivered with care.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(286)

29 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Professional service

Professional service, great communication, fast shipping and products as described. Thank you !

20 de abril de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hi,

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us and love our products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

This shop is very friendly

18 de abril de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Junbeom,

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Wonderful expérience

16 de abril de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Bonjour,

Merci pour votre avis. Nous sommes ravis d'apprendre que vous avez passé une excellente expérience de magasinage avec nous et espérons que vous apprécierez vos nouveaux produits.

Cordialement,
Claudie
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Delivery was very fast

Delivery was very fast, I was very satisfied! I rarely had to use the acne product so far and therefore cannot give a qualified judgement. The lip balm with natural ingredients tastes very pleasant and feels great on the skin.

13 de abril de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hello,

Thanks for your review. We're delighted to hear that you had a great shopping experience with us and hope that you enjoy your new products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

I've been ordered my preferred product…

I've been ordered my preferred product cream and the delivery was made very quickly . I was very impressed and definitely I have going to order again.
Thanks

12 de abril de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Daniela,

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us and love our products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Great service,fast delivery ,highly…

Great service,fast delivery ,highly recommended

6 de abril de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hello

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us and love our products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Very good products

28 de março de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hi Annabella,

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us and love our products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Perfect!!

I really like this shop:) Highly recommended!!

25 de março de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hello Meow,

Thank you so much for your review 🥰 and for giving us this wonderful opportunity to serve you. We look forward to serve you again in the future.

Best Regards,
Claudia
Perspective Skin.Care Team.

Avaliado com 5 de um total de 5 estrelas

Excelent

Excelent Service,very good prices and top quality of the products. Thank you

24 de março de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hi Ozana,

Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear you're so pleased with the service you received!

Best Regards,
Claudia
Perspective Skin.Care

Avaliado com 5 de um total de 5 estrelas

the sale item was undamaged

the sale item was undamaged, exactly like in the picture. Transaction fast and hassle-free. The seller is nice and friendly.

21 de março de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hi Sag,

Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear you're so pleased with the service you received!

Best Regards,
Claudia
Perspective Skin.Care

Avaliado com 5 de um total de 5 estrelas

Pleasant to cooperate with you.

I am very satisfied.
Fast delivery. Outstanding original product. Finally, a surprise gift. Thanks!

19 de março de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hi

Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear you're so pleased with the service you received!

Best Regards,
Claudia
Perspective Skin.Care

Avaliado com 5 de um total de 5 estrelas

Brilliant service and products

Brilliant service and products. Received the creams very fast and they are in very good condition. I was also very happy with the free gift received. Thank you 😊

12 de março de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Alina,

Thank you so much for such a great review 🥰 and for giving us this wonderful opportunity to serve you. We look forward to serve you again in the future.

Best Regards,
Claudia
PerspectiveSkin.Care Team.

Avaliado com 1 de um total de 5 estrelas

The cream purchased was in liquid form…

The cream purchased was in liquid form as honey, strange and unusual. Communicated with seller, sent photos and lot number, didn't hear anything back.

28 de fevereiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Catalin,

1. You did not contact us, through the 4 contact methods present on the site, before leaving this review.

2. You wrote in the review that we did not respond to your email, although we did respond.

3. After the March 1 email in which we present you with an official response from the manufacturer, you have not responded.

We leave below our answer to this situation.

- According to the manufacturer, the product you received from us is compliant and can be used safely.

- We have tested a product from the same batch as yours and we do not find anything unsatisfactory. We would like to mention that at the same time with your order there were 2 other customers who received the same product and none of them mentioned anything about this product.

Here are some things we'd like you to know about us:

- We are a family business that promotes Romanian products all over the world.

- The quality of our services is a priority for us and this can be seen in the reviews on Trustpilot, Google or Yotpo.

- The products we sell come from the manufacturer or authorized distributor and are 100% original.

- Our products are kept in optimal conditions and our stocks are permanently fresh to offer customers the opportunity to buy more pieces of a product and have a long expiration date. Automatically the price of the product and the transport tariff decrease.

We work with the fastest international courier DHL Express in order not to expose the products to stationary through various warehouses. (Very often our packages arrive faster than those sent by local stores). Your order arrived from Romania to the US in 2 days.

The products are carefully packed in sturdy boxes, and so far, out of over 1000 shipments worldwide, all have reached their recipients safely. Our rate of return is 0.

Thank you for your understanding and I hope that the answer provided will change your opinion about your experience with our store.

All the best,
PerspectiveSkin.Care Team

Avaliado com 5 de um total de 5 estrelas

Todo perfecto!

28 de fevereiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Estimada Marieta,

Gracias por tu reseña. Estamos encantados de saber que tuvo una gran experiencia de compra con nosotros y esperamos que disfrute de sus nuevos productos.

Atentamente,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Nice Products from Gerovitals!

So far the products i tried (Stop acnee) are very effective on my acne problems. Now m, I ordered exfoliating sets for the scars and i hope these will be effective products as well.

And they’re sending free items every time I order. Thank you! 🙏

19 de fevereiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Customer,

Thanks for your great feedback. We're really glad to hear that you had a great shopping experience with us and love our products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 4 de um total de 5 estrelas

So far so good!

So far so good. Let’s see if using for a longer period is more effective. Definitely my knee pain is better. Many thanks

12 de fevereiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Customer,

Thank you so much for this review and for giving us this wonderful opportunity to serve you. We look forward to serve you again in the future.

Best Regards,
Claudia
PerspectiveSkin.Care Team.

Avaliado com 5 de um total de 5 estrelas

The delivery was super fast

The delivery was super fast! Thank you for the good service.

17 de janeiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Barbara,

Thanks for your review. We're delighted to hear that you had a great shopping experience with us and hope that you enjoy your new products.

Best Regards,
Claudia
PerspectiveSkin.Care

Avaliado com 5 de um total de 5 estrelas

Excellent service, delivery and most especially excellent products!

All arrived very promptly and was most appreciated: Balsam cu Extract de Calbenele devised by the genius Maria Treben

17 de janeiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Hi,

Thank you so much for such a great review 🥰 and for giving us this wonderful opportunity to serve you. We look forward to serve you again in the future.

Best Regards,
Claudia
PerspectiveSkin.Care Team.

Avaliado com 3 de um total de 5 estrelas

There was a lot of hassle getting…

There was a lot of hassle getting delivery by DHL

14 de janeiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Customer,

Thank you for taking the time to leave your review. Please accept this message as an acknowledgement that I have noted your feedback.

We are sorry to hear that DHL has caused you difficulty and inconvenience. This is the first time we have heard complaints about DHL.

From what we see in the delivery log, your package was delivered in 4 days from Romania to the UK. Considering that the customs formalities have been done in both countries, it is a very good time.
04-01-2022 - 15:52 Local time | Shipment picked up
BUCHAREST - ROMANIA
07-01-2022 - 14:05 Local time | Delivery attempted but no response at Consignee address
07-01-2022 - 18:31 Local time | Shipment is scheduled for delivery - LONDON-HEATHROW - UK
08-01-2022 - 10:34 Local time | Delivered
Service Area: LONDON-HEATHROW - UK

Best Regards,
Claudia
Perspective Skin.Care Team.

Avaliado com 5 de um total de 5 estrelas

Super perfekt

10 de janeiro de 2022
logotipo da CENARA Skincare

Resposta da CENARA Skincare

Dear Emma,

Thank you so much for such a great review 🥰 and for giving us this wonderful opportunity to serve you. We look forward to serve you again in the future.

Best Regards,
Claudia
PerspectiveSkin.Care Team.

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