Beauty Tables are an amazing company, from price to customer service it doesn’t get much better. Delivery was on time and my emails were answered within hours. Unlike many companies who are using Covi... Ver mais
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Veja o que dizem as avaliações
Very fast delivery (3 days) and full marks for all the protective packaging. The console looks far more expensive than the price would suggest. Good quality item and drawers are larger than expect... Ver mais
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I placed my order for a marble coffee table late in the evening. I woke up the next day to find the order had been cancelled because Beauty Tables has mistakenly under-priced the item. Whilst the comp... Ver mais
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Great customer service from the team at beauty tables. Just feedback for team TNT the courier didn’t bother even knocking on the door on the first delivery but as I was working from home delivered 2nd... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Modern and luxurious furniture for the lounge, bedroom and home office.
Informações de contato
206 Turners Hill, Waltham Cross, EN8 9DE, Hertfordshire , Reino Unido
- 07868789808
- admin@beautytables.co.uk
- beautytables.co.uk
Great service and communication
Great service and communication. Product British made and super quality. Highly recommended.
19 de fevereiro de 2024
Avaliação não solicitada
Resposta de Beauty Tables
Dear Steven, Thank you so much for your time and kind review. We are very happy you love your purchase.
Great products, fantastic customer service
I bought a dining table and chairs from Beauty Tables. The products delivered were exactly as on the picture, shipped on time and in perfect condition. Customer support was not only polite and in fast in replying, but also recommended matching chairs to the table I have chosen. I have ended buying the full set and am very happy and was replying. Highly recommend
11 de maio de 2023
Avaliação não solicitada
Resposta de Beauty Tables
Dear Alice,
Thanks a lot for shopping with us and taking your time to leave a kind feedback. We hope you will create many merry memories with your new dining set. And we will be very happy to assist you in the future.
Avoid shopping with this company
I placed my order for a marble coffee table late in the evening. I woke up the next day to find the order had been cancelled because Beauty Tables has mistakenly under-priced the item. Whilst the company offered a small discount (only after I complained in writing, not voluntarily) I shared that another company was selling the same product at a lower price and could the discount be applied on this basis. Beauty Tables then replied to tell me that I am welcome to shop elsewhere in that case. If you like wasting time, I recommend shopping with this company.
12 de maio de 2023
Avaliação não solicitada
Resposta de Beauty Tables
Dear Oscar,
We thank you for your review and opinion, it matters to us. We apologise that your experience did not match your expectations. Whilst such instances are extremely rare when there is an obvious issue with pricing (ie real marble and glass versions of one of the collections had swapped prices), we do reserve the right to cancel the order as is stated in T&C. We are very sorry that rare occurrence has happened in your case. We have tried to go above and beyond to cause minimum inconvenience to your online shopping and voided the transaction with appropriate communications 8 minutes after you placed the order to cause you minimum disruption. We have also offered you a discount that we could afford based on the trade and delivery prices. We are sorry this was not enough for you and we could not match your price expectation. As mentioned your discount will be available for you if you wish so, just let us know.
Please feel free to reach out to us with any further comments, concerns or suggestions. We will use your feedback to make sure that this does not happen again. Until then, please accept our sincerest apologies.
The item was delivered whilst I was out…
The item was delivered whilst I was out and was left behind my partners car which I feel wasn't great as it could have been taken or anything. The instructions are a bit confusing
24 de abril de 2022
Resposta de Beauty Tables
Miss Hardy, thank you for your email. I am sorry the delivery company messed up your delivery and left it unattended - all deliveries should be signed by receiver unless you agreed otherwise with the courrier, so if you are out that would mean the delivery just won't be completed. We will look into why that happened. We have shared with you prior to the delivery tracking information with hourly slot when it was supposed to come as well as the link for you to make changes on your end if necessary to fit your schedule. We advise to check communications we share with our customers to make sure the delivery can go smoothly.
We would also be happy to hear your detailed feedback on which instructions were confusing to you to help us word them better in the future. Unfortunately this is the first time we hear that, so we would welcome your constructive feedback - please feel free to send us an email to info@beautytables.co.uk pointing out the confusion and we will be happy to act on it. Thank you for your time and I hope you are happy with the item.
Best regards,
Beauty Tables
Not 'outstanding customer service' !!
I have been trying to make contact with this company all week both by phone and message, but to no avail.
There is no introduction on the phone, it just goes straight to annoying music.
What a joke that they pride themselves on customer service which is 'second to none' What a joke!!
21 de janeiro de 2022
Avaliação não solicitada
Resposta de Beauty Tables
Barbara, thank you for your honest feedback. We appreciate your opinion and apologise for the phone service not matching your expectations. Whilst it would be of limited comfort to you, we are working on a major overhaul of a website and phone systems and we do apologise that the welcoming message hasn't been put in place yet. Regarding your messages - could you please clarify where did you leave them as we cannot see any messages on our phone or email?
We do however also have an email for any of your enquiries at which we do exhibit consistent reply rate targeting maximum 24 hour wait time. You can always contact us at info@beautytables.co.uk with any of your questions and enquiries and we will be happy to assist you!
Mirror looks fab in our newly decorated…
Mirror looks fab in our newly decorated dining room.
21 de janeiro de 2022
Resposta de Beauty Tables
Ju, thank you for your feedback. We are happy you loved the mirror!
Speedy delivery, quality product.
Speedy delivery, fairly easy to assemble and a solid piece of furniture. Delighted with outcome.
7 de dezembro de 2021
Resposta de Beauty Tables
Linda, Thank you for your feedback! We are happy you enjoyed the experience.
Dining table
After some initial communication problems the table arrived 2 days later then quoted and was as expected.
24 de julho de 2021
Avaliação não solicitada
Resposta de Beauty Tables
Hi Michael, thank you for your review. I can confirm that there are no emails in our inbox that is unanswered. I cannot find an email from you, please can you check the email that this was sent to and resend this to admin@beautytables.co.uk?
Sorry that your voicemail has not been picked up yet, we do aim to respond within the hour. Unfortunately our small team have not been in the office this Friday due to illnesses.
I look forward to receiving your email and helping you with your query.
This is my second purchase now with…
This is my second purchase now with Beauty Tables - and once again I am delighted with my purchase! Their furniture is soo beautiful and the customer service and communication could not be faulted.
6 de julho de 2021
Resposta de Beauty Tables
We love this feedback. Thank you Danielle!
Quality Table
We’re very happy with our table. The product is great quality and the extending mechanism is so simple to use. We dealt with Mallisha from Beauty Tables and she was professional and very helpful with our requests. If you are looking for a quality extendable table, then look no further!
24 de junho de 2021
Resposta de Beauty Tables
I’m so happy that you love your dining table! Thank you for the great feedback.
Ordered shelving unit didn’t come when…
Ordered shelving unit didn’t come when hoped sent email to Beauty Tables a lady called Mallisha was very helpful chased the carriers and got things sorted. Brilliant. Dave.
23 de junho de 2021
Resposta de Beauty Tables
Thank you for this lovely review David!
So pleased with my experience with your…
So pleased with my experience with your Company so helpful in every way
21 de junho de 2021
Resposta de Beauty Tables
Hi Yvonne, Its great to hear this feedback. Thank you!
Mirrored sideboard
There was alittle delay but the sideboard was exactly what I wanted and looks brilliant!
18 de junho de 2021
Resposta de Beauty Tables
Hi Mrs N Ahmed, Thank you for this lovely feedback.
Gin Shu Metal Shelf - Gold Gilt Leaf
Unfortunately the item had a few defects which I was assured was a one off. The 5 star rating is for Mallisha who dealt with the situation with impeccable customer service and a swift resolution was proposed.
16 de junho de 2021
Avaliação não solicitada
Resposta de Beauty Tables
Hi Gareth, Thank you for this great feedback. I'm glad the issue was dealt with smoothly.
Resposta de Beauty Tables
Thank you for this great feedback Stuart!
Resposta de Beauty Tables
Brilliant to hear Alan, Thank you!
All good
Really happy with table, was exactly as advertised. Good communication and customer service from Mallisha. Would definitely order from them again.
30 de abril de 2021
Resposta de Beauty Tables
Thank you for this very kind review Scott!
Stunning table great value for money…
Stunning table great value for money fast delivery would definitely buy from Beauty Tables again
21 de abril de 2021
Resposta de Beauty Tables
Thank you for leaving such a fabulous review Carol! I'm so glad that you're impressed with everything.
Ordered the mirrored sideboard
Ordered the mirrored sideboard, and it arrived ten days later!! Beautiful piece of furniture. Was delighted with the service, would definitely order from them again.
9 de abril de 2021
Resposta de Beauty Tables
Hi Effie, thank you so much for this lovely review. I hope you enjoy your new furniture :)
Console Table
I am over the moon with our console table. Good service from start to finish with the company 😊 and the delivery driver who got it safe and sound to us was such a lovely polite man, over all we are very happy with the service and our table the price and the Quality and the very nice man who delivered it. 😊😊
1 de abril de 2021
Resposta de Beauty Tables
Thank you for this great review, I am so pleased to hear this! Enjoy your new furniture :)
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