I discovered this website on a whim while looking for a specific item online. After finding out they were local and family run I called them to ask a simple question for clarification and Alex was so... Ver mais
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Veja o que dizem as avaliações
Very helpful staff. However, not easy to speak to a person when you call customer service for advice. Very competitive pricing - couldn’t find any product for cheaper elsewhere. Be sure to ask for... Ver mais
A empresa respondeu
This company is fantastic! I made an error on my order and they corrected it right away so I could get exactly what I wanted. Fast email reply, fast shipping with tracking number . I’ll definitely be... Ver mais
A empresa respondeu
I have ordered many times in the past few years from BeautyWellness.ca. My orders have been consistently accurate and packaged with care. Shipping is fast. I have found their pricing is unmatched b... Ver mais
A empresa respondeu
Detalhes da empresa
- Centro de Saúde e Beleza
- também em
- Fornecedor de Produtos de Beleza
- Loja de Produtos de Beleza
- Loja de produtos para cabelo
- Loja de Souvenirs
Escrito pela empresa
BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
Informações de contato
77294 Courney Park, L5T 2P4, Mississauga, Canadá
- 1-866-999-8969
- info@beautywellness.ca
- beautywellness.ca
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Zoya Nail Polishes
Products received in perfect condition and timely. I was disappointed with the red as it did not match the photo. When I emailed about it, they refunded me immediately and gave me extra points towards future purchases. Now that is what I call customer service! I will definitely purchase from them again. I highly recommend this Canadian owned and operated business.

Resposta da BeautyWellness.ca Inc.
Très bon service, bon prix, livraison rapide
J’ai communiqué par courriel, et j’ai eu une réponse très rapide à mes questions, très satisfait de ma commande et de la livraison

Resposta da BeautyWellness.ca Inc.
Best Customer Service :)
I really liked ordering from Beauty Wellness. I am really bad with technology so I’m really thankful that their website is easy to use and not complicated. I appreciate how affordable things are—everything was a super reasonable price which is awesome! My package was a little late because of Canada Post delays, and so I emailed them because I was scared it wasn’t going to arrive. I got an answer right away, they are super helpful and eager to help out their customers. I’ve truly never had a company email me back with such a genuine and helpful message. It felt nice to know they really do care that their customers are happy and get their orders. I’m sorry but Amazon has screwed me over far too many times. On top of that, I am very pleased because I got exactly what I ordered. Sometimes when I order things online, they come and I’m like wow this is not what I thought I was getting—and this was absolutely not the case with Beauty Wellness. I really do appreciate it a lot. I love it when online shopping is this easy and when companies genuinely care about customer satisfaction :)

Resposta da BeautyWellness.ca Inc.
Amazing customer service
Amazing customer service and fast shipping. After I placed my order I was worried it wouldn’t arrive on time for my wife’s birthday, so I reached out just to ask what the shipping times are and they fast tracked it and made it arrived on time. I couldn’t ask for better service!

Resposta da BeautyWellness.ca Inc.
Best in the Business!
BeautyWellness is my go-to for all the best in beauty! The customer service is amazing! They even provided me with a “safe drop” option when I knew I wouldn’t be at home for my delivery. Would recommend 10/10!

Resposta da BeautyWellness.ca Inc.
Overall great experience
Overall great experience, excellent communication with Alex and a fast response. I will definitely be ordering again through them.

Resposta da BeautyWellness.ca Inc.
I got my order on time
I got my order on time , but when I want to use it I found that I did half of my order wrong 😑, I e-mailed them and ask them to exchange it for me, they didn’t say NO , they ask me to pay for the 50% of the delivery which is very fair.
They accept to exchange for me which I really appreciated. Thanks beauty wellness.

Resposta da BeautyWellness.ca Inc.
Excellente approche-client avec le…
Excellente approche-client avec le vendeur.
Livraison rapide et produit unique.
Je recommande à tous BeatyWellness.
Emmanuel

Resposta da BeautyWellness.ca Inc.
Excellent customer service
Excellent customer service. Alex provides personalized service. Responds very quickly. Order was shipped promptly, and love the products ! 10/10.

Resposta da BeautyWellness.ca Inc.
Canadian/Family owned...personalized service!
Excellent communication (no less than 4 emails) providing up-to-date product processing and shipping information... not from a 'bot' but from the owner... refreshing to say the least. Pricing was competitive and beat out those online if you 'bulk purchase', which I did. They even offered 'how to protect your package from theft' information...too kind.
I highly recommend the 'personalized service' of this Family-owned Canadian business. You won't be disappointed!
Thank you Alex and crew :)

Resposta da BeautyWellness.ca Inc.
Excellent service
Excellent service, poste Canada avait égaré mon colis et en quelques jours Alex a fait le suivi et j’ai reçu mon colis. Très bonne communication.

Resposta da BeautyWellness.ca Inc.
Bought after Christmas cutoff date but…
Bought after Christmas cutoff date but they still came through! They quickly processed my order and received the items the day before Christmas - thanks wellness.ca!!

Resposta da BeautyWellness.ca Inc.
Issues with order
I had an issue with my order being cancelled once it was purchased due to the delivery address not matching the billing address. This caused the order to be cancelled, it was a gift. I contacted Alex and he was a huge help. The customer service was amazing. Not only were the emails replied to in a timely manner, Alex also took to the time to call me and help me re order. When he found out they were out of the color for one of the shavers I ordered he called me back right away and replaced it. He expedited the shipment for next day delivery. Unfortunately, Canada post lost the package which was not Alex's fault, but he opened a service case with Canada post on his end as well to speed the process up. Overall, I got a lot of assistance and it was super super helpful. I would definitely recommended this company for any purchases. I really appreciated all the help that was offered! :)

Resposta da BeautyWellness.ca Inc.
Have made a couple of purchases from…
Thank you Alex for the exceptional customer service.
You went above and beyond for responding to my questions and resolving any issues. Great shopping experience.
Helena

Resposta da BeautyWellness.ca Inc.
I can only say one thing
I can only say one thing - the highest quality of service 👍

Resposta da BeautyWellness.ca Inc.
Great service and quick to reply!
Great service and quick to reply!
Great products and my order was shipped fast! Received it next day!
Thanks again!

Resposta da BeautyWellness.ca Inc.
Awesome Supplier! Great products at great prices.
smooth purchase, fast delivery, great pricing! 10/10 would recommend!

Resposta da BeautyWellness.ca Inc.
Fantastic customer service
Fantastic customer service. Products at great prices.

Resposta da BeautyWellness.ca Inc.
Orders are always shipped super quickly…
Orders are always shipped super quickly and the customer service is excellent. No notes. Will continue to shop from Beauty Wellness.ca

Resposta da BeautyWellness.ca Inc.
Always a wonderful experience ordering…
Always a wonderful experience ordering from BeautyWellness.ca! They offer the full range of US-made Luseta brand hair products that I can’t find anywhere else, and the quality is unbeatable. Even when my recent order was delayed during the busy holiday season, their team stepped in right away, followed up with the delivery company, and made sure I received everything in time. Their customer service is consistently friendly, attentive, and genuinely focused on keeping customers happy. I’m always impressed — highly recommend and will definitely keep coming back!
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