BeautyWellness.ca Inc. Avaliações 

539
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I discovered this website on a whim while looking for a specific item online. After finding out they were local and family run I called them to ask a simple question for clarification and Alex was so... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff. However, not easy to speak to a person when you call customer service for advice. Very competitive pricing - couldn’t find any product for cheaper elsewhere. Be sure to ask for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company is fantastic! I made an error on my order and they corrected it right away so I could get exactly what I wanted. Fast email reply, fast shipping with tracking number . I’ll definitely be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have ordered many times in the past few years from BeautyWellness.ca. My orders have been consistently accurate and packaged with care. Shipping is fast. I have found their pricing is unmatched b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. também em
  3. Fornecedor de Produtos de Beleza
  4. Loja de Produtos de Beleza
  5. Loja de produtos para cabelo
  6. Loja de Souvenirs

Escrito pela empresa

BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

539 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(539)

81 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Zoya Nail Polishes

Products received in perfect condition and timely. I was disappointed with the red as it did not match the photo. When I emailed about it, they refunded me immediately and gave me extra points towards future purchases. Now that is what I call customer service! I will definitely purchase from them again. I highly recommend this Canadian owned and operated business.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

We're happy we could serve you Kim. Thanks for sharing!

Avaliado com 5 de um total de 5 estrelas

Très bon service, bon prix, livraison rapide

J’ai communiqué par courriel, et j’ai eu une réponse très rapide à mes questions, très satisfait de ma commande et de la livraison

8 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Merci beaucoup d'avoir partagé votre expérience, Sébastien ! Nous l'apprécions vraiment.

Avaliado com 5 de um total de 5 estrelas

Best Customer Service :)

I really liked ordering from Beauty Wellness. I am really bad with technology so I’m really thankful that their website is easy to use and not complicated. I appreciate how affordable things are—everything was a super reasonable price which is awesome! My package was a little late because of Canada Post delays, and so I emailed them because I was scared it wasn’t going to arrive. I got an answer right away, they are super helpful and eager to help out their customers. I’ve truly never had a company email me back with such a genuine and helpful message. It felt nice to know they really do care that their customers are happy and get their orders. I’m sorry but Amazon has screwed me over far too many times. On top of that, I am very pleased because I got exactly what I ordered. Sometimes when I order things online, they come and I’m like wow this is not what I thought I was getting—and this was absolutely not the case with Beauty Wellness. I really do appreciate it a lot. I love it when online shopping is this easy and when companies genuinely care about customer satisfaction :)

28 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Wow Avril! You really made our day with you your kind and supportive words. The whole family really appreciates you sharing your support!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service and fast shipping. After I placed my order I was worried it wouldn’t arrive on time for my wife’s birthday, so I reached out just to ask what the shipping times are and they fast tracked it and made it arrived on time. I couldn’t ask for better service!

19 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

We're so glad we could help Mitch! Thanks for sharing your experience.

Avaliado com 5 de um total de 5 estrelas

Best in the Business!

BeautyWellness is my go-to for all the best in beauty! The customer service is amazing! They even provided me with a “safe drop” option when I knew I wouldn’t be at home for my delivery. Would recommend 10/10!

22 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Right on Kelly! This makes us so happy to hear!

Avaliado com 5 de um total de 5 estrelas

Overall great experience

Overall great experience, excellent communication with Alex and a fast response. I will definitely be ordering again through them.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

That is awesome to hear Jose! Thank you so much.

Avaliado com 5 de um total de 5 estrelas

I got my order on time

I got my order on time , but when I want to use it I found that I did half of my order wrong 😑, I e-mailed them and ask them to exchange it for me, they didn’t say NO , they ask me to pay for the 50% of the delivery which is very fair.
They accept to exchange for me which I really appreciated. Thanks beauty wellness.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

We are very happy that we could help resolve the situation Viviane. Thank you for sharing.

Avaliado com 5 de um total de 5 estrelas

Excellente approche-client avec le…

Excellente approche-client avec le vendeur.

Livraison rapide et produit unique.

Je recommande à tous BeatyWellness.

Emmanuel

26 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Merci ! Et n'oubliez pas, nous avons aussi d'excellents clients !

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Alex provides personalized service. Responds very quickly. Order was shipped promptly, and love the products ! 10/10.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Oh, thank you Diane! We also have Excellent Customers!

Avaliado com 4 de um total de 5 estrelas

Canadian/Family owned...personalized service!

Excellent communication (no less than 4 emails) providing up-to-date product processing and shipping information... not from a 'bot' but from the owner... refreshing to say the least. Pricing was competitive and beat out those online if you 'bulk purchase', which I did. They even offered 'how to protect your package from theft' information...too kind.
I highly recommend the 'personalized service' of this Family-owned Canadian business. You won't be disappointed!
Thank you Alex and crew :)

18 de dezembro de 2025
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Right on! Thanks for taking the time to share your experience. The whole family appreciates your support!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, poste Canada avait égaré mon colis et en quelques jours Alex a fait le suivi et j’ai reçu mon colis. Très bonne communication.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Merci beaucoup Nicole ! Nous apprécions vraiment votre soutien !

Avaliado com 5 de um total de 5 estrelas

Bought after Christmas cutoff date but…

Bought after Christmas cutoff date but they still came through! They quickly processed my order and received the items the day before Christmas - thanks wellness.ca!!

24 de dezembro de 2025
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Thanks for sharing Ben. Glad we could help!

Avaliado com 5 de um total de 5 estrelas

Issues with order

I had an issue with my order being cancelled once it was purchased due to the delivery address not matching the billing address. This caused the order to be cancelled, it was a gift. I contacted Alex and he was a huge help. The customer service was amazing. Not only were the emails replied to in a timely manner, Alex also took to the time to call me and help me re order. When he found out they were out of the color for one of the shavers I ordered he called me back right away and replaced it. He expedited the shipment for next day delivery. Unfortunately, Canada post lost the package which was not Alex's fault, but he opened a service case with Canada post on his end as well to speed the process up. Overall, I got a lot of assistance and it was super super helpful. I would definitely recommended this company for any purchases. I really appreciated all the help that was offered! :)

8 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Thanks for sharing Sarah! We're glad we could help where we could.

Avaliado com 5 de um total de 5 estrelas

Have made a couple of purchases from…

Thank you Alex for the exceptional customer service.
You went above and beyond for responding to my questions and resolving any issues. Great shopping experience.
Helena

6 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Helena, our whole team is very happy that we were able to serve you! Thank you for your support.

Avaliado com 5 de um total de 5 estrelas

I can only say one thing

I can only say one thing - the highest quality of service 👍

6 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

We're so happy that you are pleased with our quality of service Marcos! Thanks for your support.

Avaliado com 5 de um total de 5 estrelas

Great service and quick to reply!

Great service and quick to reply!
Great products and my order was shipped fast! Received it next day!
Thanks again!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Awesome! Your support means a lot to us Carlo!

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. Products at great prices.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Don't forget, fantastic customers! Thanks so much Wendy!

Avaliado com 5 de um total de 5 estrelas

Orders are always shipped super quickly…

Orders are always shipped super quickly and the customer service is excellent. No notes. Will continue to shop from Beauty Wellness.ca

11 de dezembro de 2025
Avaliação não solicitada
logotipo da BeautyWellness.ca Inc.

Resposta da BeautyWellness.ca Inc.

Thanks so much Danielle! Our whole team really appreciates your support!

Avaliado com 5 de um total de 5 estrelas

Always a wonderful experience ordering…

Always a wonderful experience ordering from BeautyWellness.ca! They offer the full range of US-made Luseta brand hair products that I can’t find anywhere else, and the quality is unbeatable. Even when my recent order was delayed during the busy holiday season, their team stepped in right away, followed up with the delivery company, and made sure I received everything in time. Their customer service is consistently friendly, attentive, and genuinely focused on keeping customers happy. I’m always impressed — highly recommend and will definitely keep coming back!

1 de dezembro de 2025
Avaliação não solicitada

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