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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do not trust this company. Avoid unless you want poor customer service and canned responses to your questions. I originally ordered 18" extensions. They were too short. Exchanged for the 22" extension... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order earlier this month for clip in extensions hoping it would look as natural as possible so I can wear on my wedding day in just a few short weeks. When I received my bebonias, they... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was very satisfied with the customer service. I am based in Germany, and my request was handled within two days, which was very fast. I needed to change my order because I accidentally placed it inc... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love the communication emails I receive throughout the process of ordering the hair. The websites go in depth about the hair you will recover and have very helpful pictures and videos tha... Ver mais

Detalhes da empresa

  1. Fornecedor de Extensões Capilares

Escrito pela empresa

Bebonia™ creates luxury curly hair extensions that are easy to install, ethically sourced, and guaranteed to be your perfect match. We offer three different types of extensions: curly clip-ins, slip-ons, and drawstring ponytails. Our curly extensions come in a variety of lengths, colors, and weights.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

108 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Heavy & To Much Hair

I never leave reviews. But I really had to on this pieces. The person that talks and makes the videos seems to be a very nice person and has a passion for the product and the company if the company belongs to her not sure. This curly hair halo is not made for people that have thin curly hair or that are struggling with their hair to grow and lack thickness with their own hair. You need lush hair full of volume to wear this piece. If you don’t have enough of your own hair density/thick hair; This item will not be a good fit. My personal opinion based on my issue is that 180g and only my single length option is a bad idea to target a group of women that are struggling with not enough hair of their own. The piece is way to heavy and the hair feels strange like at the ends is cottony even though is smooth to the touch the texture is strange, sorry for my lack of words. Basically the quality of the hair fibers isn’t the best, compared to other curly hair pieces I’ve used. There were also times when I purposely slept with it; wearing a silk bonnet to see how it would turn out, I still had to water spray it and add styling product to it. It would take a strange shape like bad old Barbie hair. I wanted something quick and easy. Since I had been using curly clip on extensions for a few years on and off. I thought the halo would have been less time consuming but the wetting of my own hair every day and adding products to it defeated the purpose for me of trying to nurture my own hair. I also went to a stylist to get it to blend as much as possible. In doing so to get it to blend as good as possible, I had to turn it into a 14” or shorter length. It was a waste of allot of money for the halo and the additional salon styling cost of cutting and adding layers to it and also added some low lights to blend with my own hair. I purchased the halo in the honey blonde. I do regret purchasing this item 100%. I wish they had really dedicated the research for women really struggling with their own curly hair. Simple put is to much hair and to heavy and the texture cotton like finish is not for me. This item in my opinion is for people with healthy lush volumes hair like you see in their videos.

3 de maio de 2024
Avaliação não solicitada
logotipo da Bebonia

Resposta da Bebonia

Thank you for sharing your feedback about our Curly Slip-On Extensions. We genuinely appreciate your honesty and understand how vital it is to find the right products for your hair journey. We recognize the significant investment you made, and we’re truly sorry to hear that the product didn’t meet your expectations and felt too heavy. Your insights are invaluable as we work on improving our product development to enhance your experience. Thank you once again for your valuable input!

Avaliado com 2 de um total de 5 estrelas

I have purchased from them in the past…

I have purchased from them in the past with no issues but this time, the hair was of very poor quality. It snagged and was so dry. I had to literally pull the extensions apart after wearing them for even short periods of time. I contacted customer service and they suggested some products. I took their advice but to no avail. They asked for a photo and I sent it to them. Twice. They refuse to answer now. This is a terrible way to treat a loyal customer. I would not recommend them. It's Amazon quality. The quality of hair has definitely gone downhill. I wasted hundreds of dollars and have only been able to wear the hair twice.

1 de abril de 2024
Avaliação não solicitada
logotipo da Bebonia

Resposta da Bebonia

We sincerely apologize for the quality issues you’ve faced and for any lack of communication—it’s not the way we want to treat our customers, and completely understand your disappointment. Your feedback is really important to us, and we want to make this right. If you’re open to it, feel free to send us a message again at info@bebonia.com, and we’ll prioritize getting back to you. Thank you for sharing your experience with us!

Avaliado com 1 de um total de 5 estrelas

Honestly a waste of my money

Honestly a waste of my money, the ends are dry of the hair as well as it being very thin, so only the top of the extensions are thick, the colour match is what made it worse, It did not match my hair even though the picture looked exactly like my hair colour. Save your money and grow your hair

19 de julho de 2023
Avaliação não solicitada
logotipo da Bebonia

Resposta da Bebonia

We're so sorry to hear that you had a disappointing experience with your extensions. We never want our customers to feel like their money wasn’t well spent, and completely understand how frustrating it must be when the color and thickness don’t meet your expectations. Your feedback is really important to us, and we’d love the chance to learn about your experience. Please feel free to reach out to our support team at info@bebonia.com, and we’ll do everything we can to help!

Avaliado com 1 de um total de 5 estrelas

Do Not Trust Their Website’s Reviews!

I ordered from this company twice, and both times the hair was unwearable after 3 washes. It became dry and frizzy and would matt like crazy. I left a negative review on their site and they removed it.

22 de fevereiro de 2024
Avaliação não solicitada
logotipo da Bebonia

Resposta da Bebonia

We’re truly sorry to hear about your experience and understand how frustrating that must have been. Your feedback, even when it’s tough, is incredibly valuable to us! While we couldn’t locate your order, we’d love the opportunity to help. Please don’t hesitate to reach out to us directly at info@bebonia.com, and we’ll do everything we can to assist you.

Avaliado com 1 de um total de 5 estrelas

That smells like plastic and it’s not…

That smells like plastic and it’s not human hair. It doesn’t look like the pictures.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Bebonia

Resposta da Bebonia

We’re so sorry to hear about your experience and truly appreciate you bringing this to our attention. Our extensions are made from 100% human hair, and it’s concerning that you noticed a plastic smell. Your feedback is incredibly valuable as we continuously work to improve our products. If you have any concerns or questions, please don’t hesitate to reach out to our support team at info@bebonia.com. We’re here to help and want to ensure you’re completely satisfied with your purchase!

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