Not a good experience been here a few times over a couple of years thinking things will improve. But hey ho, they don't. The usual, waiting for ages 30 minutes plus for your hot food order which is th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Beautiful location and unique experience. It was so nice to go somewhere completely different to the norm. We visited on a Friday night and ordered a bottle of prosecco, followed by food. We ordered a... Ver mais
A empresa respondeu
For the last 4 years BEAR coffee has been consistently good, despite the regular change of the source of the beans. Whoever chooses the coffee knows what they are doing. I stopped having sugar in my... Ver mais
A empresa respondeu
I remember going on the weekend and it being very busy, regardless of this I had a great experience with the team. Very smiley and welcoming. I always like to visit, whether it be for a quick bite or... Ver mais
Detalhes da empresa
- Venda de Café
- Atacadista de Café
- Loja de Café
- Restaurante de Brunch
- Restaurante de Café da Manhã
- Torrefação de Café
Escrito pela empresa
BEAR is an award-winning independent brand offering an elevated coffee experience ‘in-store’ and ‘at home’.
Informações de contato
HQ, 7 Iron Gate, DE1 3FJ, Derby, Reino Unido
- 01332725146
- info@bemorebear.co
- bemorebear.co
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Swift & comfy.
Swift, polite service, good coffee & tasty cake. Comfy seats & not hurried out. Thank you.

Resposta da BEAR
BEAR Northwich to the rescue!!
BEAR Northwich came to my rescue as I needed good bandwidth/WIFI as part of my job, as my internet provider had severe performance issues.
Coupled with excellent coffee, superb menu range and fantastic customer service...it was a great experience!
Purely as I was on calls, the music was a little loud but obviously was suitable for the ambience of all other customers.
BTW - the bubble & squeak was sublime!

Resposta da BEAR
Not to my taste at all…….
The coffee really was weak and I tried all three blends to give it a chance. I strongly suggest you send other coffee in your discovery pack as this really was awful and not a good representation of BEAR.
I toon out a subscription elsewhere based on their taster pack and delivery time which was faster.

Resposta da BEAR
Pricey pods but quality coffee
TL;DR doesn't work well with Krups Essenza Mini so won't reorder but upset about this!
DELIVERY - GOOD
I ordered the Bear Discovery box for Nespresso (pods). The coffee took 5 days to arrive and I'd only say that was a bit slow because the arrival was anticipated!
WEBSITE - OK
I wish there was more detail about the varieties of coffee. Two of the varieties I received don't seem to be listed in the pod section :( I'd like to know more, roasting and intensity levels like other brands (OK, I know these are "meaningless" but I was compatible info to other brands basically).
PACKAGING - AMAZING
I've tried Grind in the past and Bear surpassed my expectations which were pretty high. The packaging was able to fit through my postbox which is very convenient. Each set of pods came with a card explaining the origins of each coffee including a little story about the producers, the usual "tasting notes" bumf etc which was a nice touch. The pods themselves had colour coded collars so you can tell the 3 varieties apart.
PODS - OK/POOR
This is the crux of the issue, the pods are a terrible fit with my machine (Krups Nespresso Essenza Mini). The pod doesn't slot in neatly and there needs to be pressure to push the lid shut. The machine then starts, has trouble piercing the compostable pod (compared to the aluminum pods). There's a slight delay in the machine starting, not hugely but enough to tell. The water runs slowly, dribbles even. There's quite a bit of ground in the wash through after (but I admit, none in the coffee!). The pod is covered by filter paper, not aluminium. I do wonder if this isn't able to keep the grounds as fresh...
TASTE - AMAZING
I received Kinini (Rwanda) and two from India. So far I've tried two and I have to say they are delicious. If the taste and design of the pod packaging were the only two factors I would pay the price because, while high, the quality is worth it.
PRICE - 30 pods for £16.50 which is 55p per pod. Even with the 20% off for subs, why wouldn't I just get the official Nespresso ones at 45p per pod?
VARIETY - N/A
I choose the discovery box so you get what you're given. However, you can choose single varieties to order from the website (but as mentioned, I can't see 2 of the ones I received).
FRESHNESS - N/A
There's no date listed on the pods. Grind do specify when their coffee was ground which is a nice touch but not absolutely essential.

Resposta da BEAR
Great Place Great Food
Coffee is Beautiful...Food is Fantastic....Customer Service is Amazing

Resposta da BEAR
I love Bear
I love Bear, the coffee is great, the staff are friendly and accommodating, the menu always offers a great range of high quality food.
I especially love the fact that the first Bear was opened in my local town, it feels unique.

Resposta da BEAR
Terrible service from moment of entry
Terrible service from moment of entry. We where ignored by the staff at the desk and had to ask if we could sit, which we did and we where assured that a waiting staff would be over to take our order. 25 minutes later, we where still being ignored whilst new arrivals where immediately attended to. By this time my 8 year old child was very hungry but we'd not even been able to order a drink. I then went over to the desk to notify them that they'd missed us and we had been waiting. I was once again ignored by the staff and subsequently decided to leave. The whole experience was awkward and rude on their part. I'd like to be able to comment on the food an drink, however we where denied the prospect and disregarded. Would not recommend.

Resposta da BEAR
New Favourite Brunch
Lovely relaxing atmosphere, staff are very welcoming and attentive, the food is phenomenal and I it's my new favourite place to Brunch!!

Resposta da BEAR
Great service
Great service, lovely coffee and cake. Always feel welcome to take and seat and work for a few hours.

Resposta da BEAR
Fab taste, excellent compostable pods
Use Bear’s compostable pods and the taste is excellent. The pods work reliably in my machine too, unlike compostable pods that I have tried before

Resposta da BEAR
Clean and pleasant coffee shop
Clean and pleasant coffee shop, friendly service, attractive decor, comfortable furniture, tasty coffee and desserts.

Resposta da BEAR
Pods delivered again
Pods delivered again, with the decaf perhaps the real star for people who struggle with too much caffeine- give it a go and see if you can tell the difference.

Resposta da BEAR

Resposta da BEAR
Portions a bit small for price
Great tasting food, portion size was a bit small for the price though.

Resposta da BEAR
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







