If I could give less than one star I…
If I could give less than one star I would. We were sold this plan through a broker as a way to save money on premiums. We have over 12 claims with them and there has been an issue with all of them. Only two claims have been paid so far and I have had to make multiple calls on those since our doctors didn’t receive detailed EOB’s to apply the payment correctly. I’m still showing balances due for well care visits that are supposed to be 100% covered. They are taking over 120 days to pay claims. 60 days to process the claims and then another full 60 days to actually mail out the checks. So we still have about ten claims that are showing outstanding since July. I also got a pre authorization for a sleep study for my son it was approved and the day before the appointment the pre authorization suddenly disappeared and benefit health plan was saying there was no pre authorization for the study. So if I would have gone through with the study they would not have paid anything of that claim. Now I am stuck trying to find an insurance we can afford and I have to wait to do the study when we have legitimate health insurance coverage. Run far far away from this company benefit health plan or lifex.








