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Bereavement Care Avaliações 9

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O TrustScore é 3.5 de um total de 5

3,7

Conselheiro
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Detalhes da empresa

  1. Conselheiro
  2. Crematório
  3. Conselheiro Familiar
  4. Funerária

Escrito pela empresa

Bereavement Care is a FREE service designed to help and support people struggling to deal with bereavement. Bereavement Care are committed and passionate about helping you to help yourself in the short, medium and long term. Bereavement Care (previously known as The Bereavement Centre) was established in 2000 in partnership with Southern Co-operative Funeralcare and other trusted funeral directors.

Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

9 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 1 de um total de 5 estrelas

I was told that the death of my…

I was told that the death of my daughter and parents and the crippling grief I'm still suffering was too long ago for them to help me. So get in quickly if you want your help.

1 de novembro de 2024
Avaliação não solicitada
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Resposta de Bereavement Care

Dear Edith Applesauce Wilder

We are sorry to hear about the experience you’ve had, as it does not align with our usual service standards. After thoroughly reviewing our records and consulting with our colleagues, we were unable to locate your details. If you require further assistance or support, please don’t hesitate to reach out to us at info@bereavementcare.uk. We would be more than happy to assist you.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

Lesley took us on a professional tour…

Lesley took us on a professional tour today around the funeral directors and the crematorium and was very informative with the information she gave us, very polite and gave us honest opinions and answers to the questions we had.

27 de agosto de 2024
Avaliação não solicitada
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Resposta de Bereavement Care

Dear Kirsty

Thank you for leaving a review. We are pleased that Lesley at Bereavement Care was so informative and polite and answered all the questions that your had.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

The counselling that I received from…

The counselling that I received from Ang amazing. It was my first experience and I had my reservations but I'm so glad I did it. My grief had completely overwhelmed me and Ang helped me work through my thoughts and feelings and gave me the tools I didn't know I needed to manage my thoughts. She was patient, empathetic and I really felt able to share exactly how I was feeling. Some times good, sometimes not. I will be forever thankful for the time and understanding shown to me as the difference Ange made has been life changing for me.

7 de agosto de 2024
Avaliação não solicitada
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Resposta de Bereavement Care

Dear Ruth

Thank you for leaving such a lovely review. We will pass on your kind words to Ang in Bereavement Care.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

The counselling I have received from…Serena

The counselling I have received from Serena has helped my enormously and I wouldn't be in a much better place now if it wasn't for her listening, patience and guidance. I have gained so much from the counselling with Serena, she has helped me to deal with my grief and given me the tools to overcome and deal with anxiety, depression and confidence. Thank you so much Serena. She is truly a professional and Bereavement Care are very lucky to have her as part of their team.

24 de julho de 2024
Avaliação não solicitada
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Resposta de Bereavement Care

Thank you for leaving a review. We are pleased that Serena at Bereavement Care helped you so much and listened and guided you through this difficult time.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

It really helped me

It really helped me. They listened and where patient.it was tailerd for what I needed

19 de março de 2024
Avaliação não solicitada
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Resposta de Bereavement Care

Dear Louise

Thank you for leaving a review. We are pleased that our colleagues at Bereavement Care helped and listened to you.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

Understood my needs totally

Lesley was so lovely and understood my needs totally. She has great knowledge, skills and just the right approach so that I was able to express my grief and go on to talk to my close friends and family.
Thank you so much.

20 de dezembro de 2023
Avaliação não solicitada
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Resposta de Bereavement Care

Dear Jo

Thank you for leaving a review. We are pleased that Lesley in Bereavement Care was so understanding and enabled you to express your grief and talk to your friends and family.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

So helpful

Everyone has been so kind & understanding especially Ali, it is the worst time of my life, but being able to speak honestly, not worry about crying, to someone who understands & can give good advice, plus make you realise how you feel is ok, is priceless, I am so glad I chose the Co-op funeral service, Thankyou

7 de fevereiro de 2024
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Resposta de Bereavement Care

Dear Ann

Thank you for leaving a review. We are pleased that Ali at our Bereavement Care was so kind and understanding during this difficult time.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

Listening and communicating with each…

Listening and communicating with each other and not feeling pressured

19 de julho de 2023
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Resposta de Bereavement Care

Dear Jill

Thank you for taking the time to leave a review. We are pleased that our colleagues in Bereavement Care were able to offer the best care and support.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Avaliado com 5 de um total de 5 estrelas

Informative

Useful open discussion with a informative and interesting training session.

9 de agosto de 2023
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Resposta de Bereavement Care

Dear Ella

Thank you for taking the time to leave a review. We are pleased that our colleagues in Bereavement Care were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

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