BERISSABLINDS Avaliações 

18
O TrustScore é 4 de um total de 5

3,8

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Detalhes da empresa


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

18 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

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3,8

Todas as avaliações

(18)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The customer service is absolutely amazing!

The customer service is absolutely wonderful! I love my Roman shades! The fabric is high quality. There is no way you can see thru it. Ordering was easy plus they were right there to help if you did have questions. I really shopped around before choosing Berissa. Their prices are outstanding. They don't jack up the price huge amounts for each option you pick. Plus there's always a discount going on. I recommend 100%!!!

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Style elevated!

These shades are beautiful and elevate the look in the kitchen. I absolutely love the top down feature! They were also pretty easy to install. Highly recommend!

13 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They dont accept return/refund

Ordered blinder June 19 for my shop,until July 1 ,no tracking number ,no updates. July 3 my shop has to be open, so I had to buy blinder from somewhere else. Contact them to cancel the order or refund since Im no longer need it. They declined. Saying 20-30days for shipping is normal for them. It doesn't say on the website. Beware that products come from China. July 9 the product delivered but I dont need it so I ask for the address ti return, they declined. I contacted my bank for the disturb payment. My bank is so nice gave me my money back. I WILL NEVER BUY FROM THIS COMPANY AGAIN

19 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor product and after sales service/return

I ordered Berissa Classic No Drill Perfect Fit Without Light Leakage Cordless Roller Shades for 6 windows of different sizes. All of them would roll up few inches after pulling them down. One of them had manufacturing defect as it was crooked. I had to go back and forth for 4 months to have them realized the issue. Finally they agreed to send me replacement but they sent me the wrong size. Like they send me the smallest one instead of sending me the size I had issue with.

8 de abril de 2026
Avaliação não solicitada
logotipo da BERISSABLINDS

Resposta da BERISSABLINDS

Dear Customer,
We’re truly sorry for the difficulties you experienced with your custom shades and for the delays during the resolution process. We understand how disappointing it must have been, especially after waiting for a replacement and receiving the wrong size.
We have contacted you directly to review the order information and confirm the correct specifications. A new replacement is now being arranged to address the issue and ensure you receive the shade you originally needed.
Your feedback is very important to us. We have shared your experience with our team so we can improve our inspection process and customer support response. We appreciate your patience and the opportunity to make this right.

Avaliado com 5 de um total de 5 estrelas

I had worried about ordering it with…

I had worried about ordering it with the measurements I would make. But, it fit well. I was surprised how fast I got it. We are very pleased with how easy it was to install. And it looks really nice. I wish I had had not waited so long to finally order it.

17 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fabric is not awesome but at the price…

Fabric is not awesome but at the price I paid I wasn't expecting it to be. Color was exactly what I expected and it works nicely so far. The "wrench" that was supposed to come with it was not anywhere in the box. We improvised and installation went fine. Overall, for the price it is a good overall product.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The material used is very plastic like

The material used is very plastic like. It’s not attractive. Tried to return it but the only way they will take it back is if it has a manufacturers defect. Esthetics don’t count.

17 de junho de 2026
Avaliação não solicitada
logotipo da BERISSABLINDS

Resposta da BERISSABLINDS

Dear Customer,
We appreciate you taking the time to share your honest feedback. We’re sorry to hear that the shade’s material and overall look were not what you expected.
As a custom window covering brand, we offer a variety of fabrics with different textures, finishes, and light-filtering options because we understand that every home and design preference is different. Some performance fabrics may have a smoother or more structured feel compared with natural textile materials.
We always recommend reviewing fabric samples before placing a full custom order to ensure the color, texture, and finish match your expectations.

We’re sorry that this product was not the right fit for your style, and we appreciate your feedback as it helps us continue improving our products and customer experience.

Avaliado com 5 de um total de 5 estrelas

Beautiful Product

We are so happy with our purchase! Wonderful fabric and color choices, great measurement instructions, and easy to follow installation video.

28 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Installing the top down bottom up no…

Installing the top down bottom up no drill blinds is a breeze, I installed 10 so far in less than 2 hours. I cannot comment on the quality or longevity of the product because I just started hanging them, but they look great and operate as they should.

25 de junho de 2026
Avaliação não solicitada

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