Berry Bouquets  Avaliações 337

O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was our third time ordering from Berry Bouquets and to be honest we were slightly disappointed with the fruit basket we received. Since this was out of character from the first two deliveries... Ver mais

Avaliado com 1 de um total de 5 estrelas

AVOID. I ordered a bouquet around Christmas time and I was extremely embarassed as I took this as a gift for the family hosting. When we began to eat there was mould and extremely old strawberries... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used this company a few times to place orders usually for my sisters Birthday. She loves Chocolate covered Strawberries and has found that this company has been the best by far. Every ti... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent, prompt, responsive and eager to find a solution! Initially placed an order which was delivered to the wrong address (paid with Google PayPal, although entered different shipping address,... Ver mais

Detalhes da empresa

Escrito pela empresa

The Perfect Gift For All Occasions 😊


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

337 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 26% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 1 de um total de 5 estrelas

Would not recommend! Read review.

I won a berry bouquet as part of a giveaway and nominated a day to be delivered.
This was the first issue as they delivered it a day early and left it for the whole street to see. The second issue is that the bouquet was a mess! Some strawberries had slid down the sticks and some were still mainly green! Unripe strawberries covered in chocolate - no thanks!
The pot was quite cute but why were the sticks all inserted into a savoy cabbage?!
Great idea, terrible execution. So glad it didn’t cost me a penny!

Not to Berry Bouquets - it was a gift I do not have the order number!

27 de março de 2025
Avaliação não solicitada
logotipo da Berry Bouquets

Resposta da Berry Bouquets

Hi Toni
Thank you for your feedback. But it would help if you could provide a order number or further details so we can verify your order did infact come from us?
We have still not heard from you, therefore unable to help further.
If you would like us to look into the matter please can you email us directly to Sales@berrybouquets.co.uk
Sincerely
Berry Bouquets

Avaliado com 5 de um total de 5 estrelas

I got the address and post code wrong…

I got the address and post code wrong not once but twice, but they bore with my idiocy and delivered to the right place. Fantastic customer service and it was a birthday present, all said looked and tasted great made my day so thank you so much berry bouquets!

21 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered a fruit bouquet for my niece's…

Ordered a fruit bouquet for my niece's birthday. Accidentally put the wrong shipping address first and the wrong delivery date.
Was worried wouldn't be delivered to the right place.
Thankfully customer service was really helpful and amended both mistakes.
Was told by my niece that the fruits were fresh and tasty.
Will definitely order again.

16 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

Outstanding customer service, extremely helpful and the bouquet was beautiful and a definite success as a gift. Would not hesitate to order again and would highly recommend. Thank you

11 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely awful

Absolutely awful, spent a fortune on a huge fruit bouquet as a gift. 1) card was not included, despite being paid for
2)the majority of the fruit was rotten,causing us severe embarrassment

An email was sent advising of this and requesting a refund. Still awaiting a response.

Stay away from them

7 de março de 2025
Avaliação não solicitada
logotipo da Berry Bouquets

Resposta da Berry Bouquets

Dear Eloisa
Upon further investigation the courier had delivered delivered late causing the fruit to turn. A full refund was also issued for the inconvenience caused.
Please can you contact us directly as we would like to send you a fresh complimentary bouquet to make things up to you.
Sincerely
Berry Bouquets

Avaliado com 5 de um total de 5 estrelas

Fantastic strawberries

I ordered two boxes of chocolate covered strawberries for a birthday party. They arrived on time and very well packaged in beautiful boxes, Everyone complimented me on the delicious strawberries and they were a talking point of the party. Would not hesitate to order again!

1 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Such a great gift

Such a great gift. My student daughter is away from home and poorly with the flu. She needed fresh fruit! She loved her Berry Bouquet (she's a Design student and loved the great presentation). She's eaten the whole lot and told me she's feeling much better. It has certainly cheered her up. Thanks for a great idea and service, Berry Bouquets

22 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Gift & Speedy Delivery

Great last-minute gift for a relative, beautifully presented and very well-received. Customer service were great, quick to respond and help me out on making a decision. I ordered the Celebration Bouquet on Monday evening and it arrived Tuesday morning - really impressed by the speed and the quality (was a little worried the fruit might not stay fresh in transit, but all was well). Thank you so much!!

18 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely customer service and lovely strawberries

I recently made an order on Friday, I spoke to the lovely team on WhatsApp the response was quick and polite. My order came the day it was expected, the strawberries were wrapped up well and for the strawberries themselves they were absolutely lovely big and ripe and the chocolate was decorated just like it was on the website. I would definitely recommend a lovely addition to any celebration.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautifully presented!

This company make beautifully delicious and well presented bouquets! I bought one as a gift and the recipient absolutely LOVED it.

The customer service and communication has been excellent with the company. And I will definitely be ordering again.

8 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Xmas 2024

Xmas 2024
Another excellent Berrys Bouquet.
Selection of very fresh fruits, nicely presented and bang on time.
I will continue using this reliable service.
Thank you,
Suzanne Solomon

21 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Very swift in responding to my messages on WhatsApp. Also, provided same day delivery. Delivery driver was very polite. The fruit (strawberries, melons and pineapple) was fresh & tastey and the chocolate was good quality. 5/5 experience. Thank you so much!

14 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic fruit bouquet

Fantastic fruit bouquet, arrived in superb condition well packaged in a lovely basket. Berry Bouquets kept me well informed every step of the way and arranged delivery even in the awful weather.

The arrangement is exquisite as is the chocolate which is any chocolate lovers dream mixed with the fresh sweet juicy fruit.

The website was informative and represented the bouquets perfectly giving plenty of choice.

Exceptional value for money and something very unique and special for any occassion

Overall an exceptional online experiance with superb human interaction when needed

22 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, ordered for my mum in the UK and really impressed. The fruit looked amazing and my mum said it was so fresh.
Thank you so much x

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Bad customer service

I ordered a specifically fruit only arrangement which was delivered on time. Unfortunately they included chocolate which the recipient is highly allergic to.i contacted the company to make them aware of their mistake both by email and their chat but have heard nothing in 2 weeks. Customer service is crap

2 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Received a free maggot in my delivery

Received a free maggot in my delivery, that doesn't seem to be an optional extra so I can only assume it was a unintentional cabbage passenger. I understand how that can happen, but it's not great and kind of detracts from the experience.

5 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent!

I have used Berry Bouquets twice for friends in England (I am in the US) and have been very impressed with the service. On my first order, I was concerned about the address and they wrote to me almost immediately to assure me all was well. The chocolate-covered strawberries were delivered on the correct date and a photo was sent to me to show they were left on the front porch. Can highly recommend Berry Bouquets!

18 de outubro de 2024
Avaliação não solicitada

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