Strongly advise against using this company. We placed an order in March 2025, and as of November, the door has still not been delivered despite numerous attempts to make contact. The company provides... Ver mais
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Veja o que dizem as avaliações
I ordered 3 doors on 14Feb25 order #1147 and got a quick confirmation email. Since then nothing. Phone number has recorded message 'can't receive calls' and no response to emails. I have taken to t... Ver mais
Product (bed) was never delivered. 24 emails and 2 months passed without any real response. I thought I had been scammed and would never see my ~£450 agin. I then wrote a few more emails saying they s... Ver mais
Order some doors 10th June 2024, provided false promises to arrange delivery but no delivery to date. Asked to cancel/refund via email on 17th July 2024, but to date still no sign of refund. Unable... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We have known doors, floors and furniture since 1999. We have dealt with the biggest Suppliers since the millennium. We now provide these to you online for direct home delivery. We have oak doors, black doors, white doors, grey doors. The very best of home furniture including the brand new range of sliding door wardrobes that we introduced brand new in December 2023 hen we brought in a brand new supplier following the launch of the website. We are constantly looking at the latest trends and liaising with our suppliers to bring you something new, innovative and fresh.
Informações de contato
82 James Carter Road, IP28 7DE, Mildenhall, Reino Unido
- 03330503458
- online@bestatdoors.co.uk
- bestatdoors.co.uk
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
AVOID AT ALL COSTS
THE WORST COMPANY AND EXPERIENCE! My dad Ordered flooring 18th of march, got 2 different delivery dates and nothing has been delivered, no response to emails etc. When requested a refund got a reply within seconds and was given a load of crap about there being a delay due to Easter, storm etc (with lack of communication) and was promised free underlay and to choose a delivery date where it will definitely be delivered. Picked today (17th), emailed on Monday saying I need confirmation it will definitely be delivered Wednesday as need to sort a day off at work, no reply to 2 emails, no answer to calls, today is the 17th and no delivery as expected. Please please avoid at all costs as now we have 2 wasted annual leave days and over £900 of money no where to be seen. AVOID

Resposta da Bestatdoors
Scam
Please do not order from this company, and I’m going to keep writing reviews like I have been to make as many people aware, £600 spent back in December and still we have received nothing, ignoring all emails, never answer when you call, never call back when you request one, delivery dates kept changing it’s now April…. We was told they had it and still nothing…. Have called trading standards and they are looking into this so called “ business “ please do not fall for the 5 star reviews as all of them seem to be only leaving reviews for this business..funny that.
DO NOT ORDER FROM THESE SCAMMERS

Resposta da Bestatdoors
Missing Order
Absolutely shocking experience, order placed early Jan, number of promises made, cost us thousands in penalties from the project not being completed as a result. No way to contact other then email and thats when they decide to reply. Owner has contacted us promised a delivery today but clearly thats not going to happen so we have to ask the credit card company to get the monies back. What should have been a simple process has turned into a nightmare
SCAMMERS
My poor 86 year old nan ordered a wardrobe from this company BACK IN DECEMBER! Wardrobe has still not arrived and I haven’t heard from the company at all, I just think it’s disgusting that you’ve taken advantage of a elderly lady!!! Was quick to take the money but not deliver the product, tried emailing no answer and tried phoning them NO ANSWER EITHER!!!

Resposta da Bestatdoors
No order , No update, Unprofessional
Ordered chairs on 25th of Jan , We have gotten update that they ate not in stock yet advertised on website and told delivery is going to arrive at there warehouse on the 8th and they will ring to arrange delivery , never happened.
I had wrote multiple emails and getting reply „sorry was busy” „sorry just catching with my emails” „I will update in the morning” then again no update , I do get the red sea situation but its beyond joke that the company is not giving any updates on their own even worse when you ask what is going on you get a delaying response. Outrageous.
Anna

Resposta da Bestatdoors
Think twice before buying anything from this company
AVOID THIS COMPANY LIKE THE PLAGUE
Ordered a door in early December 2023. No receipt of goods despite promises of delivery. They claimed to have made contact with me to arrange delivery. This was a blatant lie as no such contact was made. My suspicions were aroused and I reported them to trading standards. In early Feb I cancelled the order and requested refund to which they replied requesting bank details! I wasn't prepared to hand them bank details so requested a refund to my card to which they agreed. By March there was still no refund nor any contact made (despite their claims below - this is a lie). There were no missed calls or emails, despite their claims below. They also claimed to have attempted a refund to my card which was bounced. Today they are asking for bank details again to process the refund! Fingers crossed I'll get my money back from this dubious outfit. I'll be getting in touch with trading standards again and my bank to request return of my money. Judging by the number of similar number complaints on Trustpilot, it appears that this company is highly negligent.

Resposta da Bestatdoors
Avoid this company at all costs
Avoid this company at all costs! Ordered and paid in full for 1 wardrobe on 26th December 2023 and have not received anything. I have emailed and phoned on numerous occasions but get no response. I have lost £550 to this company who don't seem to care. Am now in the process of contacting trading standards.

Resposta da Bestatdoors
Superb
So pleased with our two tall bedside tables. Ordering was simple and kept up to date with the process of the order….the tables are superb value and quality
Not received order for wardrobe that’s…
Not received order for wardrobe that’s was supposed to be delivered over a week ago! Company have ignored my emails, my online contact form & phone calls. I like to be fair & understanding that there’s delays sometimes but absolutely nothing from them what so ever. In total I’ve tried to contact them 5 times. You can’t speak to anybody their end.
They have given me no update or contacted me or responded in anyway. So disappointed & now over £600 down. I’ve had to dispute with the bank. AVIOD COMPLETEY.

Resposta da Bestatdoors
FRAUD!
FRAUD!! They never deliver your goods!! Don’t order !

Resposta da Bestatdoors
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