Bestofbeauty Avaliações 

Resposta da Bestofbeauty

24 de fev. de 2026

We’re sorry to hear you feel this way, however we would like to clarify that your order was fully refunded once it became clear the item was unavailable. We do not retain customer funds for products we cannot supply, and the refund was processed promptly.

While stock discrepancies are rare, they can occasionally occur due to supplier or inventory issues, and in such cases issuing a refund is the quickest and fairest resolution.

We apologise for the inconvenience caused, but we can confirm that you were not charged for any goods not supplied.

Kind regards,
Customer Support Team

Resposta da Bestofbeauty

18 de nov. de 2025

We’re very sorry to hear about your experience and take such concerns seriously. We want to assure you that all our products are sourced from thoroughly vetted suppliers, and we do not sell counterfeit items.

We understand you’ve noticed differences compared to a product purchased elsewhere. Factors such as batch variations, shipping, or storage conditions can sometimes affect texture or scent. That said, we want you to be completely satisfied with your purchase. Please contact our customer service team so we can arrange a full refund and investigate the matter further.

We value your feedback and hope to resolve this to your satisfaction.

Resposta da Bestofbeauty

18 de nov. de 2025

We’re very sorry to hear about your experience. We can assure you that we are a legitimate business and take every order seriously.

It looks like there may have been a communication issue with your order. Please contact us directly at sales@bestofbeauty.shop with your order number, and we will resolve this for you immediately, whether that’s providing a shipping update or issuing a refund.

We appreciate your patience and hope to make this right

Resposta da Bestofbeauty

18 de nov. de 2025

Thank you for sharing your feedback. We’re very sorry that your order didn’t meet your expectations. Please be assured that all our products are sourced from carefully vetted suppliers and are 100% authentic.

As noted, we have already issued a full refund for your order to resolve the matter. We kindly ask that you consider updating your review to reflect this resolution. We value your feedback and hope to have the opportunity to provide a positive experience in the future