More than a week and still prossesing my withdraw and livechat never availble, i played so many money this casino i cant understand that they dont procces my withdraw
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that re... Ver mais
A empresa respondeu
In einer Branche, in der Vertrauen manchmal knapp sein kann, ziechnet sich Betsomnia durch die konsequente Einhaltung seiner Verpflichtungen gegenüber den Spielern aus. Meine Erfahrung mit ihrem Ausza... Ver mais
A empresa respondeu
Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Betsomnia Casino is an online casino with huge variety of games. Over 5,000 slot and casino games, including live dealers, make up a great, unforgettable experience! For your comfort, the site offers a wide variety of payment solutions as well as currencies in which you can make real money transactions at Betsomnia.com. Apart from our welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. The site supports multiple languages and can be played through both web browser and mobile phone.
Informações de contato
Estados Unidos
- support@betsomnia.com
- betsomnia.com
3,3
Bom
276 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Zeer good gesprek gehat
25 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello there,
Thank you for sharing your feedback about your experience at our casino. We're thrilled to hear that you've had a positive experience with us!
We always try to do everything for your stable game! Your satisfaction is our top priority, and we're delighted that our efforts to provide a great gaming environment are paying off.
If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your continued satisfaction and enjoyment.
Thank you for choosing us as your preferred casino, and we look forward to providing you with even more positive experiences in the future.
Security is a deal-breaker for me
Security is a deal-breaker for me, and Betsomnia has set the bar high with its advanced safely measures. While I'd love a sleeker look, the seamless gameplay and consistent updates show their dedication to player satisfaction. It's heartening to see a casino so committed to staying ahead of the game while keeping our stakes safe.
10 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Fernando,
Thank you for taking the time to share your thoughts on your experience with us. We are delighted to receive your positive feedback and appreciate the insights you provided.
Security is paramount for us, and we are pleased to hear that our advanced safety measures have met your expectations. Your acknowledgment of security being a deal-breaker is a testament to our commitment to providing a secure gaming environment for our players.
We appreciate your suggestion for a sleeker look, and your input is valuable as we consider enhancements to our platform. We understand the importance of aesthetics in the overall gaming experience.
It's gratifying to know that you find our gameplay seamless and appreciate our consistent updates. Staying ahead of the game and ensuring player satisfaction are core principles for us.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is crucial to our continuous efforts to provide an exceptional and secure gaming experience.
Thank you for choosing Betsomnia, and we look forward to serving you with the same dedication to security and player satisfaction.
Best regards,
Betsomnia Casino
Nice casino!
23 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Daan,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you find our casino to be nice.
Ensuring a positive and enjoyable experience for our players is our priority, and your positive remarks are truly appreciated. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to continuing to provide you with a pleasant gaming experience.
Best regards,
Betsomnia Casino
Very Bad Service Lucas told me to add…
Very Bad Service Lucas told me to add me 30 spins didnt have them And hè comes with another Story ! Bad Casino
23 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello there,
Thank you for your feedback!
As we can see, you have been credited with 30 free spins, but as a sign of our respect, we have re-credited you with 40 free spins to your balance.
We really hope that you will get only positive emotions while playing with us, and if you ever have any questions, we are always happy to help you!
Best regards,
Betsomnia Casino
Lucas perfect adviser
23 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hi there,
Thank you for taking the time to share your positive experience with our advisor, Lucas. We are delighted to hear that he has been able to assist you effectively.
Lucas is a valued member of our team, and your acknowledgment of his performance is truly appreciated. We will ensure that your praise is shared with him, as it serves as motivation to continue delivering excellent service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is valuable to us as we continually strive to provide exceptional service to our customers.
Best regards,
Betsomnia Casino
Betsomnia stands out with its…
Betsomnia stands out with its comprehensive loyalty program, rewarding players for every wager. This feature aligns perfectly with the casino's extensive offering of games and a broad selection of payment methods. The convenience of using both fiat and cryptocurrency is a significant plus. However, it's worth noting that withdrawals could be expedited, especially over weekends. Nevertheless, the casino's dedicated support and commitment to improvements, including the implementation of PWA for a better mobile experience, make it a strong contender in the online gambling arena.
31 de outubro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Saimon,
Thank you for taking the time to provide us with your valuable feedback on your experience with Betsomnia. We highly appreciate your thoughtful insights, and we are pleased to hear that our comprehensive loyalty program has made a positive impression on you.
It's gratifying to know that you recognize the alignment between our loyalty program and the extensive array of games we offer, coupled with a broad selection of payment methods. We take pride in providing a versatile and rewarding experience for our players.
We also acknowledge your feedback regarding withdrawal processing times, especially over weekends. We understand the importance of expedited withdrawals, and we are actively working towards improvements in this aspect to enhance your overall experience.
Your recognition of our commitment to customer support and continuous improvements, including the implementation of PWA for a better mobile experience, is encouraging. We are dedicated to providing a seamless and innovative platform for our users.
If you have any further comments or specific suggestions, please feel free to share. Your feedback is instrumental in shaping our ongoing efforts to deliver an exceptional online gambling experience.
Best regards,
Betsomnia Casino
To kill time its a good app and Oliver…
To kill time its a good app and Oliver always helps if thers a problem
19 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Colin,
Thank you for your feedback. We're pleased to hear that our app has been a good way for you to pass the time.
We also appreciate your positive mention of Oliver and how he assists you when. Providing helpful and responsive customer service is a priority for us.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with an enjoyable experience.
Best regards,
Betsomnia Casino
Lucas helps me good
Lucas helps me good, fast answer and he give me a compensation because i have wait for something. Thankyou lucas.
19 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Yannick,
Thank you for taking the time to share your positive experience with Lucas. We are pleased to hear that Lucas provided you with good assistance, delivering very fast answers to your queries.
Your acknowledgment is truly appreciated, and we will make sure to convey your gratitude to Lucas. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to continuing to provide you with excellent service.
Best regards,
Betsomnia Casino
Great service
19 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Mark,
Thank you for your positive feedback. We are delighted to hear that you have experienced great service with us.
Providing exceptional service is our priority, and we are pleased to know that we have met your expectations. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
We appreciate your choosing us and look forward to continuing to serve you with excellence.
Best regards,
Betsomnia Casino
Fast and correct help from Lucas!
Fast and correct help from Lucas!
-Extremely user-friendly interface.
-Great games and fast payouts.
18 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Sanne,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear about the fast and correct help you received from Lucas.
It's great to know that you find our interface extremely user-friendly, and we appreciate your positive feedback on our selection of great games. Ensuring a seamless and enjoyable user experience is a top priority for us.
We also value your mention of fast payouts, as we strive to provide efficient and reliable service in all aspects of our platform.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with excellent service.
Best regards,
Betsomnia Casino
I was impressed with Lucas' quick help…
I was impressed with Lucas' quick help and crazy bonuses on the site.
17 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Thomas,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Lucas provided quick and impressive assistance, and that you appreciated the exciting bonuses on our site.
We strive to offer a top-notch customer experience, and it's gratifying to know that we met your expectations. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us for your gaming entertainment. We look forward to continuing to provide you with exceptional service.
Best regards,
Betsomnia Casino
Nice casino with nice games
Nice casino with nice games, also support hero Olivia is the best, she helps you with every question you have and with verifiying your account.
17 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our casino nice with a variety of enjoyable games.
Your commendation of our support hero, Olivia, is truly appreciated. We are delighted that she has been instrumental in assisting you with any questions you may have and the account verification process. Olivia's dedication to providing exceptional support aligns with our commitment to delivering excellent customer service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. We value your feedback as we continue to enhance our services.
Thank you for choosing us, and we look forward to providing you with continued excellent service and an enjoyable gaming experience.
Best regards,
Betsomnia Casino
Ik ben heel blij met de service van Vince …
Ik ben heel blij met de service van Betsomnia een als ik vragen heb worden ze vaak binne 5 minuten beantwoord een de uitgebreide keuze op games vind ik fijn echt top dankjewel
16 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Willem,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you are very happy with our service.
Your appreciation for the prompt response to your questions within 5 minutes and your enjoyment of the extensive choice of games is truly encouraging. Providing efficient and top-notch service, along with a diverse range of games, is a priority for us, and your feedback reaffirms that we are meeting these goals.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your satisfaction is paramount to us, and we look forward to continuing to provide you with a great gaming experience.
Best regards,
Betsomnia Casino
Very friendly and quick in answering
16 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Richelle,
Thank you for taking the time to provide feedback on your experience with us. We are delighted to hear that you found our team to be very friendly and quick in responding to your inquiries.
We prioritize excellent customer service, and your positive feedback is both encouraging and rewarding. If you ever have additional comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to continuing to provide you with friendly and efficient service.
Best regards,
Betsomnia Casino
The service is excellent
The service is excellent, directly a profecional chat agent that knows all and helps you out with positive result Phill is a Hero thanks!
16 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Tonny,
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear about your excellent experience with our service and the professionalism of our chat agent, Phill.
Phill is indeed a valued member of our team, and we will make sure to convey your appreciation to him. Your satisfaction is our priority, and we are committed to delivering exceptional service.
If you ever have additional comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with outstanding service.
Best regards,
Betsomnia Casino
I had some very good times over here…
I had some very good times over here and good payout aswell
17 de agosto de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Alfred,
Thank you for sharing your positive experience with us. We are delighted to hear that you've had very good times at our establishment and that you've also experienced satisfactory payouts.
At Betsomnia, we aim to provide an enjoyable and rewarding gaming experience, and your feedback is truly appreciated. If you ever have additional comments or if there's anything specific you'd like to share, please don't hesitate to reach out.
Thank you for choosing us for your entertainment, and we look forward to continuing to exceed your expectations.
Best regards,
Betsomnia Casino
Is a good Casino with Good games and if…
Is a good Casino with Good games and if you have a problem you can go to the chat and They help you fast
13 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello Jimmy,
Thank you for sharing your positive feedback about our casino. We are delighted to hear that you find our games enjoyable and appreciate the prompt assistance provided through our chat support.
We strive to create a positive and efficient customer experience, and your comments reaffirm our commitment to delivering quality service. If you ever have additional feedback or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us for your gaming entertainment. We look forward to continuing to provide you with a great casino experience.
Best regards,
Betsomnia Casino
Vincent has helped me loads to get…
Vincent has helped me loads to get started, whenever I run into the smallest issue with a game not functioning or whatever, he helps me within minutes. Real vip experience. Thank you Vicent!
13 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Dear Dylan,
Thank you for taking the time to share your positive experience with us. We're delighted to hear that Vincent provided you with amazing service and that you found our communication to be easy and fast.
At Betsomnia, we pride ourselves on providing top-notch customer service, and your feedback is a testament to our commitment to excellence. We'll make sure to pass your kind words on to Vincent and our customer support team.
If you ever have more questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure that your experience with us is always exceptional.
Thank you for choosing Betsomnia, and we look forward to serving you in the future.
Best regards,
Betsomnia Casino
Great platform
Great platform. Easy to acces and Nice employees.
14 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello John,
Thank you for sharing your feedback about your experience at our casino. We're thrilled to hear that you've had a positive experience with us!
We always try to do everything for your stable game! Your satisfaction is our top priority, and we're delighted that our efforts to provide a great gaming environment are paying off.
If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your continued satisfaction and enjoyment.
Thank you for choosing us as your preferred casino, and we look forward to providing you with even more positive experiences in the future.
Very good slots to play
Very nice slotgames to play.
A lot off choice and Very good support
1 de novembro de 2023
Avaliação não solicitada
Resposta da Betsomnia
Hello there,
We are thrilled to hear that you are satisfied with the set of games on our site. We always try to do everything for your stable game!
Also, we are very pleased to hear that our support service managers have left you with positive impressions. Your kind words will be shared with the entire customer support team.
If you ever have more questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure that your experience with us is always exceptional.
Best regards,
Betsomnia Casino
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.