Better Bed Company Avaliações 

512
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic pre purchase comms re delivery option onwards to the IOM. Super quick dispatch, updates re delivery all the way from the manufacturer. Cannot fault the service. Highly recommended based on m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A really happy service from Better Bed Company, the website is very easy to understand and the range of beds/mattresses are great and the delivery service is fast. Thank you

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Poor quality bed, ottoman fixture broken and now unsafe within just a few months of getting the bed. I contacted them about this and sent evidence and was told to wait another month until September f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Would thoroughly recommend the Better Bed Company. I spoke to Lee on a Sunday about the availability of a bed. Lee promised to call me the following day, he did. I took delivery of it on the Wednesday... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today. If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand. Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms. Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom. Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind. Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale. We hope to see you soon at Better Bed Company.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

512 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(512)

85 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great online purchase

Great online purchase
I am very happy with the bed I got from Better bed company...I bought Kayidan Ottoman bed and it is great quality and love the colour (as shown on photos)
This bed was a available on different websites but better bed company had it on lowest and managed to get further discount through their website.
The delivery was really quick unlike other companies where they take weeks /months and quality is not the best.
I woul recommend Better bed company and Kayidan beds

10 de junho de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Great to hear your Kaydian Ottoman Bed is very nice.

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Kept informed every step of the way

Kept informed every step of the way. Delivery was on time by a friendly team.

10 de junho de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Were happy we could help you!

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, very helpful with advice, and quick delivery of order.
We would not hesitate in recommending this Company
Bill Goynes.
Durham.

8 de junho de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Thanks for the pleasant review!

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Quick delivery and a good price.

Quick delivery and a good price.

10 de junho de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Good to hear you were pleased with the delivery on your order.

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Order and delivery was spot on

Order and delivery was spot on, so no issues. The two guys arrived exactly on time and delivered the mattress we ordered right to the bedroom

4 de junho de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Thanks for your review on the new mattress.

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Very helpful when discussing my…

Very helpful when discussing my requirements and good knowledge of the product.

11 de maio de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Always nice to help you get the right product.

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great product.
Buying anything online I am always cautious about what service I will receive and the quality of the product.

The bed I bought was delivered promptly, the delivery staff themselves were polite and friendly. The bed was well packaged, free from any damage and all parts clearly labelled. The bed is also of excellent quality so very happy with the goods and the service I received from this company.

5 de maio de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Really happy we could help you with the delivery and bed buy.

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, Lee was fast to reply and ensure delivery of mattress and bed on days that suited my working pattern. Bed came with simple instructions although it said 2 people i managed to build it by myself! Delivery was prompt within the given time slot. Bed seems perfect although it is for ny daughter and she hasnt slept on it yet but plenty of storage space underneath which is what we needed to store university things whilst home! All round easy experience i would use this company again.

16 de abril de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Glad the bed build was easy for you and your daughter likes it.

Should you have any further queries in the future, please do not hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

I love my brand new Kaydian Ottoman bed…

I love my brand new Kaydian Walkworth Ottoman bed ordering via the Better Bed Company was a breeze and their delivery service BJS were great too!

Thank you Lee.

24 de abril de 2024
Avaliação não solicitada
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Were pleased your happy with your new ottoman bed frame

Should you have any further queries in the future, please do not hesitate to reach out to

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

First class service

Ordered my mattress and was updated with delivery date and time,both of which were met as described.
Delivered by two young gentleman.mattress is just what I needed,well done.will use again

8 de abril de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Good to hear your pleased with the delivery and mattress.

Should need anything in the future let us know -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

Happy Customer!

Easy to order, great communication from the start. Smart delivery service. The bed was easy to assemble and looks fantastic. A happy customer!

5 de abril de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

happy your pleased with your bed frame.

Reach out to us in the future -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

Ordered a Maze Como wood effect pergola…

Ordered a Maze Como wood effect pergola complete with blinds.
We are delighted with the look and quality and I am sure it will extend our time of sitting in the garden.
We found Better Beds trustworthy and delivered and assembled on the agreed date too.
Definitely a five star product and service.
Thank you very much Lee.

2 de abril de 2024
Avaliação não solicitada
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

The maze pergolas are really nice!

Reach out to us in the future -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

Definitely recommend this company

Ordered by phone and spoke to Lee, he was very helpful. I missed the next day delivery by 30 minutes and was expecting my mattress on the Friday. I was so surprised to get a message saying that it would be delivered on the Thursday ( next day ). I would recommend this company. The delivery company gave me a 3 hour time slot and even rang to say they were half an hour away. Very helpful and considerate.

3 de abril de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Nice to hear your happy with your mattress and delivery

If you need anything in the future reach out to us -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 1 de um total de 5 estrelas

Misleading Pricing & Discontinued Products

Placed an order with Lee for a MAZE garden furniture set including table - we discussed the order in detail over the phone to confirm what was included. After confirming the order and paying, he came back to advise he would need to charge an extra £500 for the table now - despite the fact that it was advertised as a complete package. The better beds website is showing lots of images of products available to purchase which are in fact no longer available or have been discontinued with the actual manufacturer, so order with caution - they cannot deliver on what they advertise and the prices are very misleading. Stay well clear.

2 de abril de 2024
Avaliação não solicitada
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

We are sorry to hear this, we try our best with the website some sometimes suppliers discontinue products without notice

Reach out to us in the future if you need anything else -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication. The customer service agent through email was very helpful in facilitating my delivery.

6 de março de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Always good to hear customers are pleased with our service on the beds and mattresses.

Reach out to us in the future if you need anything -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

company

The company have great regarding resolving the issue of the mattress not been suitable.
Thank you

2 de março de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

Always nice to help our customers.

Contact us again in the future if you need anything else

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, bed delivered on date agreed no issues. Very pleased with item and service

11 de março de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

We're happy we could help with your order

Reach out to us in the future -

Please contact Better Bed Company - Telephone: 08000987949
Email: customercare@betterbedcompany.uk

Avaliado com 5 de um total de 5 estrelas

Highly Recommended.

Easy ordering process on the website and great price.
Good communication and fast delivery.
I would buy from them again.

12 de março de 2024
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Resposta da Better Bed Company

Thank you so much for sharing your experience.

We're thrilled to hear our team was able to assist you with your order.

It's great to know the communication was good for the delivery and the price was cheap.

If you need any further assistance, don't hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Happy customer

We hadden er ons op voorbereid dat dit niet binnen 4 weken ging zijn zoals op de site aangegeven.
Maar na 7 weken netjes geleverd !

Happy customer here ✌️

1 de março de 2024
Avaliação não solicitada
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

We are delighted you experienced a good service all round, and would appreciate any recommendations from yourself greatly.

Should you have any further queries in the future, please do not hesitate to contact us.

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication , quality product and good price.

7 de fevereiro de 2024
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Resposta da Better Bed Company

Thank you for sharing your feedback with us.

We are delighted you experienced a good service from the team, and would appreciate any recommendations from yourself greatly.

Should you have any further queries in the future, please do not hesitate to contact us.

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