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Better Impact Avaliações 413

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platfo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Computação em nuvem

Escrito pela empresa

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.

Better Impact

Escrito pela empresa

We're Here to Help!
Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

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Como esta empresa usa o Trustpilot

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Avaliado com 4 de um total de 5 estrelas

Endless Possibilities

This is a site that has endless possibilities that can help you with everything that you need!! The only downside is that there's too many things that the training on this is TOO long and too much information.

16 de julho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy to use program.

Easy to use. Comprehensive data keeper with simple to use communication, contact, reporting and search tools among others.

3 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Helpful Advice :)

Great, quick, intuitive advice within minutes of asking. Great help videos and clear, concise instructions.
So many cool functions for communicating w volunteers and pulling data.

21 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly and helpful user support

The Technical Support Team at Better Impact is always ready to assist our staff and this is very important to us as clients. If you want to be sure you will have the support you need and work with a company that has a friendly team available to you when needed, this is the company for you!

16 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Better Impact team is superb with on the spot support.

The Better Impact team is superb with assisting in setting things up from the start to being on stand by for any question you need on the fly. I am still learning a lot about this software but truly love it. There is so much you can do with it and it really allows you to communicate with your volunteers with ease. I still have a lot to learn but am confident with the consistent help that is always available. Highly recommend!!

15 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything awesome and then some

Better Impact has a little bit of everything for every module. I work heavily in the Volunteer Impact side of things and couldn't be happier with the autonomy my volunteers get to use when scheduling, reporting volunteer hours, checking their availability, tracking their qualifications, completing eLearning Modules, leaving feedback after volunteer shifts, and reviewing documents I have for them all just by logging into their volunteer portal.

12 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Program!

Better Impact has made managing our volunteers, our organizational activities and tracking our volunteer hours so much easier. Not only for us but for our volunteers. Having the app as well as massive amount of backend controls is a game changer. Really impressed with the support as well, I have never been disappointed or walked away still with the question. In 25 years of working with volunteers this was definitely the biggest improvement I've been able to implement with such fantastic results.

28 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Make the Switch!

My animal shelter was using an expensive and antiquated Volunteer Management Software before making the switch to Better Impact. While change itself can be overwhelming, the Better Impact team made the transition as smooth as possible. Between the sales person answering questions transparently (not just to "make a sale") and the new client check-ins post-sale, everyone has gone above and beyond to make sure this was the right software for us. We've been using it since September (about five months now) and it has been instrumental in growing our Volunteer Program, overhauling the onboarding process, and just making things easier for our staff to manage recruiting, training, and retaining volunteers. THANK YOU!

9 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An amazing platform, supported by even more amazing people

After evaluating six volunteer management systems over more than a year, Volunteer Impact was the clear winner. Since implementation, it has even exceeded our high expectations for coordinating our volunteer emergency responders, both in 'blue skies' and in crisis deployment situations which involve constantly-changing shifts. And the staff -- oh boy, the staff. Their knowledge and dedication are unmatched in any industry, from initial contact through ongoing support more than a year later.

I don't think I have ever written an online review in my life, but Better Impact is so good I am compelled to sing their praise to anyone who will listen.

The systems Volunteer Impact has replaced for us include Volgistics, SignupGenius, Emma, Tockify, and a video learning/quiz system. We now have *far* better capabilities and less overhead -- all at a lower price point.

6 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I wish we did it sooner! Such a great system.

From the first phone call with Andy, he listened and asked a lot of questions about our needs, the organization and how we wanted to interact with our volunteers and staff. We have been so happy with the process the online training, to its launch with volunteers. They system is easy to use for both staff and volunteers. Onboarding is a dream, as is rostering, communication is easy and managing volunteer profiles has really helped us understand our people better therefor our engagement and retention has improved. Support from the Better Impact team has made the journey all the better!

5 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Powerful Tool, Easy to use

We have been using Better Impact for 5 years now after an exhaustive search and trade study of available tools. Better Impact remains the most cost effective and is powerful yet very easy to use.

2 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Check Better Impact out and then start an advocacy case for your budget!

Better Impact is not only a fantastic volunteer database, but the customer support from the company is top-notch! They have member support advisors, training videos, a database of training topics, and a chat-function to get real-time fixes to your urgent needs.
Most of the database is intuitive and a joy to use; I can usually answer my own questions. I never have trouble getting in contact with support when I do have a technical question, however, and their staff are friendly, knowledgeable, and ready to help!
If you're looking for a modern database that covers all your needs as a Volunteer Engagement Professional, I highly recommend Better Impact. The reports and feedback functions alone are invaluable to capture snapshots of metrics on the home page, or record volunteer storytelling of impact during hours logging. This database will help automate functions you've been struggling to complete in-person and in doing so elevate your capacity to improve your volunteer program.
Check Better Impact out and then start an advocacy case for your budget!

14 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Better Impact is always there to help!

I have used Better Impact at my previous employer for 2.5 years. Absolutely loved the system and everything it is able to do. Now, at my new employer, I brought this system in and the process has been so easy even with transferring information from an older-based system. They are there every step of the way and answer any questions that I have (even when I've asked them before). I always hear back from my Rep. within the same day.
Love this system and my volunteers do too which is amazing!

12 de dezembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent software

Excellent software, only issue is being Canadian based, the Sterling Volunteers option only works for US mailing addresses. I would like to see some background check integration with Canadian companies that can actually do it here.

18 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We love Better Impact!

I have been managing volunteer for 16 years. It would be impossible for us to mange the 1100 volunteers in our program without Better Impact. We love BI because it makes it easy for us to match clients and volunteers. It is easy for the volunteers to use and it has a robust and easy to use reporting function for our staff. We love Better Impact!

13 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome volunteer software experience

We have been using Better Impact in our organization for 5 years and it is excellent! The tutorial videos are easy to follow and answer everything. This is the best software I have used to keep track of volunteer information, run reports, host eLearning training, sign up for activities, etc.

11 de outubro de 2022
Avaliação não solicitada

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