Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Ver mais
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Veja o que dizem as avaliações
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Ver mais
A empresa respondeu
Have used this company for many years. Fortunately I've not had to claim on any policies but the setting up process and documentation is simple and clear. The cost is fantastic and CONSIDERABLY chea... Ver mais
A empresa respondeu
Always a personal and friendly service. I had a problem buying online and got a phone call back the following morning. All sorted by phone by a lovely worker, Kate. We have used Bettersafe for several... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Informações de contato
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Reino Unido
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
GOOD VALUE FOR MONEY
Just renewed our policy for another year. No increase in premium. Good value for money. Very satisfied with the service provided.
18 de outubro de 2025
Resposta da Bettersafe.com
Hello Alexander, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
I have used better safe twice now be it…
I have used better safe twice now be it appears to offer good value for money.
Thankfully I haven't had to use it.
12 de setembro de 2025
Resposta da Bettersafe.com
Hello Peter, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Resposta da Bettersafe.com
Hello Mark, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good competitive price for trip to USA
8 de outubro de 2025
Resposta da Bettersafe.com
Hello Andrew, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Resposta da Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Resposta da Bettersafe.com
Hello Brian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Second year with Bettersafe
This is my second year with Better safe. Fortunately, having rented cars abroad on 3 separate occasions, I have not had to claim so I cannot comment on that aspect of the policy or service.
However, I chose Bettersafe for the following reasons. Firstly, the policy wording is much-more straightforward than many competitors. The schedule is only 6 pages and is written clearly. Secondly, the cover levels, and cost, are comparable to most other providers including those shown on 'Which?' as Best Buys of Recommended Providers. In fact Which? incorrectly state that some events/parts of the vehicle are not covered, when in fact, they are. The only significant 'omission' in cover is that Personal Belongings are not covered. However, they are protected under our general Travel Insurance policy. This policy focusses on the 'car' not wider insurance risks. All good so far.
1 de outubro de 2025
Resposta da Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Just renewed policy
Just renewed policy, just in case.
Not had to use it last year
28 de setembro de 2025
Resposta da Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy no fuss to renew and with a…
Easy no fuss to renew and with a discount for existing customer. Also needed to claim this year for a small dent picked up in carpark - settlement was easy and quick. I happily recommend this company.
26 de setembro de 2025
Resposta da Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very clear website and purchasing…
Very clear website and purchasing process, as well as excellent prices for good coverage. I bought a worldwide annual policy with included CDW and SLI cover. Of course the real test will be if I ever have to make a claim, but after reading the reviews I have no doubts that it would be similarly efficient.
23 de setembro de 2025
Resposta da Bettersafe.com
Hello Colin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Renewal is easily done online
Renewal is easily done online. Very reasonable priced. Covers worldwide.
20 de setembro de 2025
Resposta da Bettersafe.com
Hello Karen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Competitive pricing
15 de agosto de 2025
Resposta da Bettersafe.com
Hello Jackie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
A must have alongside any car hire booking
An excellent customer service and overall company with competitive prices. They are really responsive via email which helps hugely when navigating a claim.
I would never hire a car without their insurance which is so much cheaper them through car hire companies or brokers and much more reliable.
21 de agosto de 2025
Avaliação não solicitada
Resposta da Bettersafe.com
Hello Angus, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great Savings On Car Hire Excess Protection
Continue to use BetterSafe to provide Excess Insurance when I hire cars several times during the year providing me peace of mind and great savings in not taking up the car hire company's insurance.
However, in latest renewal realised that schedule shows 10:00 to 23:59, rather than 10:00 to 10:00.
This should have been clear at time of renewal, hence 4 stars.
17 de setembro de 2025
Resposta da Bettersafe.com
Hello Chris, Thank you for your feedback — it's much appreciated.
Regarding the timings on your schedule, a member of our team will be in touch with you shortly to discuss this further.
Best wishes,
The Bettersafe Team
Does exactly what I need
17 de setembro de 2025
Resposta da Bettersafe.com
Hello Ronnie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Always easy to deal with.
Always easy to deal with.
Renewal was so easy, took no more than a minute or two.
17 de setembro de 2025
Resposta da Bettersafe.com
Hello Dale, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Resposta da Bettersafe.com
Hello Stephen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Renewed my policy today
Renewed my policy today. This year, I unfortunately had to make a claim when our hire car was damaged whilst parked. I took photos, reported to the local police and got their report. I paid the car hire company for the damage and received an invoice and a receipt, all submitted to Bettersafe on my return. The claim was settled within a few days.
15 de setembro de 2025
Resposta da Bettersafe.com
Hello Stuart, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Resposta da Bettersafe.com
Hello Stuart, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Got a price of around £9 for a days…
Got a price of around £9 for a days insurance on a well known comparison website. When I clicked through to purchase I had to enter all my details again and the price had risen to £11. Not a great customer journey.
10 de setembro de 2025
Resposta da Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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