Betterthanpartex Avaliações 

249
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The team at Better Than Part Ex were a pleasure to deal with, from a transparent initial valuation, to the hassle free sale process. Will definitely be using them again for future car sales. If you wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service during strange Covid times. Shane was responsive throughout all communications, provided all the info I needed and questions i asked. Arranged for the car to be ready to go as soon as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish. I turned up not realising due to covid things were appointment only. When I called late on a bank holiday to try view and test drive a vehicle they got someone... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was nervous- never bought a car online and just on a video before! It is actually better than the pictures- very clean, newly MoTd, everything as described. My finance was arranged within the day,... Ver mais

Detalhes da empresa

  1. Concessionária

Informação fornecida por fontes externas variadas

Cars for sale in Essex, Competitive finance deals, Part exchanges welcome, No deposit finance available, Call now! 01702 808260


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

249 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(249)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service from Shane and Ben

Great service from Shane and Ben, they made an offer for my car which I accepted at lunchtime . Ben came that evening checked the car and was happy and advised on the paperwork etc... Shane then made Bacs payment and the money was in my account within a few minutes. Ben then took the car that evening. Great service from start to finish.

16 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service

I've been to many car dealerships over the years and I can say the service was top notch. I didn't purchase the car in the end due to my personal preference for another car. Although I didn't purchase, customer service and communication was excellent. I'd highly recommend their business for your next purchase.

8 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Selling a car to BTPE couldn't be simpler

We've sold most of our cars back to BMW when we get a new one. We were approached by the guys at BTPE to buy the most recent one 2 days ago. They offered a price and said they'd take it with no messing around. They turned up today, paid the agreed price and took the car - no messing around. It was actually easier and quicker than selling it back to a factory dealer. Quick, simple transaction as they said it would be. Happy to recommend highly and will do business with them again

7 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. I turned up not realising due to covid things were appointment only. When I called late on a bank holiday to try view and test drive a vehicle they got someone down to let me take a look.

Drove the car, decided it was a yes and went for finance which was arranged easily and finalised within a day, paid out and vehicle collected the following day.

All in all a great experience from better than part ex.

5 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No issues

No issues. I knew what I wanted and got it. Staff were friendly and helpful. Would recommend.

5 de maio de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Non refund of refundable deposit

NEVER give this company any money to test drive a car as they say its refundable but don't. I gave them a £100 deposit on 7th April and still no sign of it despite numerous phone calls and text messages there is still no refund today 20th April 2021. I am now taking further steps to reclaim my money along with any additional costs added.

****UPDATE****
Hi Shane director of Betterthanpartex thanking you for taking the time to reply to my review even though it is full of lies. Firstly you told me that you needed to take a returnable deposit to enable us to take the car for a test drive. (See transcript of your message which states this).

"Yes of course we would just need a £100 refundable deposit to book you in, Yes driving licence is fine"

This from a screenshot of the texts you sent me, and will be used as evidence along with others ones promising refund of payment and even offering more that the £100.00 if I take the reviews down.
In your reply below you have just showed the world that you are a liar who can't be trusted.
So to confirm in writing I paid you a returnable deposit for a test drive of £100.00 on the 7th April for a test drive on the 8th. Then followed numerous promises from yourself to refund the money. It is now the 25th April and I am still waiting for the refund !

21 de abril de 2021
Avaliação não solicitada
logotipo da Betterthanpartex

Resposta da Betterthanpartex

Hi Donna, Firstly thank you for taking the time to review our business on all three platforms, As It helps us grow as a business, We are disappointed to see that you have felt the need to leave 1 star on every platform when we have tried to return your deposit on several occasions, Even offering you £125 which is more than the £100 non refundable deposit you left in the first place, The vehicle you viewed was fully prepared in immaculate condition as is all of our cars, You decided not to go ahead even though we offered you the full amount quoted for your part exchange which had lots of damage, We wouldn't normally refund small deposits unless you find an issue with the vehicle you was purchasing, But on this occasion we decided to refund you, Subject to you removing these unfair and dishonest reviews, Unfortunately you have decided to not take a refund of £125 which is more than you left & would rather leave these untruthful reviews up, If you change your mind & would like your refund please give us a call on 01702 808260 and we will be more than happy to help.

Regards
Betterthanpartex Team.

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